Exam 2 Flashcards

1
Q

Helps marketers see how each controllable element interacts with the consumer response process

A

Persuasion Matrix

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2
Q

Person involved in communicating a marketing message either directly or indirectly

A

Source

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3
Q

Spokesperson who delivers a message and/or endorses a product or service

A

Direct Source

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4
Q

Could be a model-draws attention to and/or enhances the appearance of an ad

A

Indirect Source

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5
Q

Credibility, attractiveness, power

A

Source Attributes

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6
Q

The extent to which the recipient sees the source having relevant knowledge, skill, or experience, and trusts the source to give unbiased, objective information

A

Credibility

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7
Q

When receiver adopts the opinion of the credible communicator since he/she believes information from this source is accurate

A

Internalization

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8
Q

Persuasiveness of a message increases with the passage of time

A

Sleeper Effect

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9
Q

Similarity, familiarity, likeability

A

Attractiveness

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10
Q

Receiver is motivated to seek some type of relationship with the source and adopts similar beliefs, attitudes, preferences, or behavior

A

Identification

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11
Q

Risks when advertising with a celebrity

A
  1. Overshadow Product
  2. Overexposure
  3. Target Audiences receptivity
  4. Risk to advertiser
  5. Return on investment
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12
Q

He/she can actually administer rewards and punishment to the receiver

A

Source Power

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13
Q

If you accept persuasive influence, you can avoid punishment

A

Compliance

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14
Q

Information presented first is the most effective

A

Primacy effect

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15
Q

Last arguments are most persuasive

A

Recency effect

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16
Q

Only highlight the positive attributes or benefits

A

One-sided message

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17
Q

Presents both good and bad points

A

Two-sided message

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18
Q

Presents both sides of an issue then refutes the opposing viewpoint

A

Refutational appeal

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19
Q

Directly or indirectly naming competitors in the ad and comparing one or more specific attributes

A

Comparative Advertising

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20
Q

Arouse individuals to take steps to remove the threat

A

Fear Appeals

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21
Q

Lose effectiveness when seen or heard repeatedly

A

Humor appeals

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22
Q

Influence the medium has on a message

A

Qualitative media effect

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23
Q

Amount of advertising in a medium

A

Clutter

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24
Q

Determines what the advertising message will say or communicate

A

Creative Strategy

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25
Q

How the message strategy will be executed

A

Creative Tactics

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26
Q

Ability to generate fresh, unique, and appropriate or relevant ideas that can be used as solutions to communications

A

Advertising creativity

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27
Q

Extent to which an ad contains elements that are novel, different, or unusual

A

Divergence

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28
Q

How do you achieve divergence?

A
  1. Originality
  2. Flexibility
  3. Elaboration
  4. Synthesis
  5. Artistic Value
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29
Q

Degree to which the various elements of the ad are meaningful, useful, or valuable to the consumer

A

Relevance

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30
Q

How do you achieve relevance

A
  1. Ad-to consumer (a celeb the consumer identifies with)

2. Brand-to consumer (brand is interesting)

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31
Q

Young’s model for creative process

A
  1. Immersion
  2. Digestion
  3. Incubation
  4. Illumination
  5. Reality/Verification
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32
Q

Wallas’s model for creative process

A
  1. Preparation
  2. Incubation
  3. Illumination
  4. Verification
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33
Q

Involves conducting research and gathering all relevant information about a client’s product or service, brand, and consumers is target audience

A

Account planning

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34
Q

books, periodicals, trade publications, websites, scholarly journals, pictures & clipping services, which gather and organize magazine, newspaper and online articles on the product, market, and competition including their ads

A

General Preplanning Input

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35
Q

specific studies conducted on the product or service, target audience, or combo of both

A

Product/service specific preplanning input

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36
Q

finding ideas around which creative strategies can be based

A

Problem Detection

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37
Q

research method by which consumers (10-12 people) from the target market are led through a discussion regarding a certain topic

A

Focus Group

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38
Q

observing consumers in their natural environment

A

Ethnographic research:

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39
Q

series of drawings used to present visual plan or layout of a proposed commercial

A

Story Board

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40
Q

video of storyboard with audio soundtrack

A

Animatic

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41
Q

set of interrelated and coordinated marketing communications activities that center on a single theme or idea that appears in a different media across specified time period

A

Advertising Campaign

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42
Q

central message that will be communicated in all the advertising and other promotional activities

A

Campaign Theme

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43
Q

reduces key idea into a few words or a brief statement

A

Slogan/Tag Line

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44
Q

specifies the basic elements of the creative strategy

A

Creative Brief

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45
Q

attracts consumer attention, gets a reaction, and sets the product or service apart from competition

A

Major Selling Idea

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46
Q

What is the unique selling proposition

A
  1. Each advertisement must make proposition to consumer
  2. Proposition must be something competition can not or does not offer
  3. Must be strong enough to pull new customers
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47
Q

strong, memorable identity for the brand

A

Image Advertising

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48
Q

characteristic of the product that makes the consumer purchase it

A

Inherent Drama

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49
Q

focus on the consumer’s practical, functional, or utilitarian need for the product or service and emphasize the features and/or benefits of product/service or it’s brand

A

Information/Rational Appeal

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50
Q

focus on dominant traits of the product or service

A

Feature Appeal

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51
Q

advertiser makes direct or indirect comparison to another brand and usually claims superiority on one or more attributes

A

Competitive Advantage Appeal

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52
Q

makes price the dominant point of the message

A

Favorable Price Appeal

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53
Q

some type of news or announcement about the product, service or company dominates the ad

A

News Appeals

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54
Q

stresses popularity of a product or service by pointing out how many consumers use the brand

A

Product/Service Popularity Appeal

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55
Q

relate to the customers’ social and or psychological needs for purchasing a product or service

A

Emotional Appeals

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56
Q

create feelings, images, meanings and beliefs about the product or service that may be activated when consumers use it, transforming their interpretation of the usage experience

A

Transformational Ad

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57
Q

builds brand awareness and/or keeps brand name in front of consumers

A

Reminder Advertising

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58
Q

designed to build curiosity, interest and or excitement about a product or brand by talking about it but not actually showing it

A

Teaser Advertising

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59
Q

ads created by consumers rather than by the company or agency (users create ads and submit them for consideration

A

User Generated Content

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60
Q

relies on straightforward presentation of information concerning the product or service

A

Straight Sale/Factual Execution

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61
Q

variation of straight sell where scientific or technical evidence presented in ad

A

Scientific/technical evidence Execution

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62
Q

to illustrate the key advantages of the product/service by showing it in actual use or in some staged situation

A

Demonstration Execution

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63
Q

direct way of communicating brands particular advantage over its competitors

A

Comparison Execution

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64
Q

many advertisers prefer to have their messages presented by way of testimonial

A

Testimonial Execution

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65
Q

portrays problem or conflict that consumers might face in their daily lives

A

Slice of Life Execution

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66
Q

animated scenes drawn by artists or created on the computer

A

Animation Execution

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67
Q

develop central character or personality symbol that can deliver the message and with which the product/service can be identified

A

Personality Symbol Execution

68
Q

contains little or no info about the brand or company and is almost totally visual

A

Imagery Execution

69
Q

focus on telling a short story with product or service as the star

A

Dramatization Execution

70
Q

well suited to TV or radio

A

Humor Execution

71
Q

words in the leading position of the ad - read first or draw most attention

A

Headlines

72
Q

straightforward and informative in terms of message they are presenting and audience they are presented toward

A

Direct Headlines

73
Q

not straightforward, but provoke curiosity and draw readers in

A

Indirect Headlines

74
Q

smaller than headline but bigger than body copy. Used to enhance readability of the message

A

Subheads

75
Q

main text portion of a print ad, heart of the message

A

Body Copy

76
Q

physical arrangements of the parts of the ads

A

Layout

77
Q

message is delivered or action of the screen is narrated or described by an announcer who is not visible

A

Voiceover

78
Q

music that is prefabricated, multipurpose and highly conventional

A

Needledrop

79
Q

catchy songs about a product or service that usually carry advertising theme and a simple message

A

Jingle

80
Q

written version of a commercial that describes detailed description of video and audio content

A

Script

81
Q

work and activities that occur before actual recording or shooting

A

Preproduction

82
Q

period during which commercial is filmed or videotaped and recorded

A

Production

83
Q

activities and work that occur after commercial has been filmed and recorded

A

Postproduction

84
Q

series of decisions involved in delivering the promotional message to the prospective purchasers and/or users of product or brand

A

Media Planning

85
Q

plans of action designed to attain media objectives

A

Media Strategies

86
Q

general category of available delivery systems (broadcast, print, direct, outdoor advertising and other support media)

A

Medium

87
Q

specific carrier within medium category (magazine within print)

A

Media Vehicle

88
Q

measure of the number of different audience members exposed at least once to a media vehicle in a given period of time

A

Reach

89
Q

potential audience that might receive the message through a vehicle

A

Coverage

90
Q

number of times the receiver is exposed to the media vehicle in a specific time period

A

Frequency

91
Q

Problems in Media Planning

A
  1. Insufficient information
    a. Sweeps periods: used for measuring tv audiences and setting advertising rates
  2. Inconsistent technologies
  3. Time pressures
  4. Difficulty measuring effectiveness
92
Q

good indicator of potential of the market

A

Index Number

93
Q

based on a number of factors and gives planners insight into relative value of the market

A

Survey of Buying Power Index

94
Q

helps factor rate of product usage by geographic area into the decision process

A

Brand Development Index

95
Q

computed in the same manner as BDI but uses info regarding product category

A

Category Development Index

96
Q

media coverage exceeds the targeted audience and consumers are overexposed

A

Waste Coverage

97
Q

continuous pattern of advertising

A

Continuity

98
Q

intermittent periods of advertising and nonadvertising

A

Flighting

99
Q

continuous advertising, ramped up at certain times throughout the year

A

Pulsing

100
Q

total number of people exposed to an ad once if placed on two shows

A

Unduplicated Reach

101
Q

number of people reached by both shows

A

Duplicated Reach

102
Q

measure of potential reach in the broadcast industry

A

Program Rating

103
Q

number of people in the primary target audience the media buy will reach and the number of times

A

Target Ratings Points

104
Q

percentage of a vehicles audience reached at each effective frequency increment

A

Effective Reach

105
Q

average number of times target audience reached by a media schedule is exposed to the vehicle over a specified period

A

Average Frequency

106
Q

focusing on short interval reach at minimum frequency levels as close to the purchase decision as possible

A

Recency Planning

107
Q

actual total cost required to place the message

A

Absolute Cost

108
Q

refers to relationship between the price paid for ad time and size of audience delivered - used to compare media vehicles

A

Relative Cost

109
Q

cost per column inch in the paper

A

Daily Inch Rate

110
Q

estimate number of people who read a magazine without buying it

A

Pass Along Rate

111
Q

Advantages of Magazine

A

Selectivity, Reproduction quality, Creative flexibility, Permanence, prestige, Consumer receptivity and engagement, Services

112
Q

ability to reach specific target audience

A

Selectivity

113
Q

enable advertiser to make striking presentation by using third page that folds out and gives ad extra large spread

A

Gatefolds

114
Q

advertisement extends all the way to the end of the page with no margins

A

Bleed Pages

115
Q

two or more versions of ad are printed in alternate copies of particular issue of a magazine

A

Split Runs

116
Q

computerized production process that allows creation of hundreds of copies of a magazine in a continuous sequence

A

Selective Binding

117
Q

reproduces a message by projecting ink onto paper rather than using mechanical plates

A

InkJet Imaging

118
Q

Disadvantages of Magazines

A
  1. Costs
  2. Limited reach and frequency
  3. Long lead time
  4. Clutter and competition
119
Q

copies are sent (usually for free) to individuals publisher believes can influence the company’s purchases

A

Controlled Circulation Basis

120
Q

primary subscriber or purchaser gives magazine to another person or when publication is in doctors office

A

Pass Along Readership

121
Q

multiply readers per copy by circulation of an average issue

A

Total Audience/Readership

122
Q

buy space in a group of

publications as a package deal

A

Magazine Networks

123
Q

Types of Newspaper

A
  1. daily newspapers (cities and towns)
  2. weekly newspapers (towns and suburbs)
  3. national newspapers (usa today, new York times)
  4. special-audience newspapers (ad age)
  5. newspaper supplements (usa weekend)
124
Q

generally uses illustrations, headlines, white space, and other visual devices in addition to copy text

A

Display Advertising

125
Q

ads placed by local orgs, businesses and individuals

A

Local Advertising

126
Q

provides newspapers with substantial amount of revenue

A

Classified Advertising

127
Q

variety of government and financial reports and notices and public notices of changes in business and personal relationships

A

Special Ads and Inserts

128
Q

printed by advertiser and taken to newspaper to be inserted before delivery

A

Preprinted Inserts

129
Q

Advantages of Newspapers

A
  1. market penetration
  2. flexibility
  3. geographic selectivity
  4. reader involvement and acceptance
  5. services offered
130
Q

Limitations of Newspapers

A
  1. poor reproduction
  2. short life span
  3. lack of selectivity
  4. clutter
131
Q

market area composed of city where paper is published and contiguous areas similar in character to the city

A

City zone

132
Q

market outside city zone whose residents regularly trade with merchants within city zone

A

Retail Trading Zone

133
Q

apply to display advertisers outside newspapers designated market area

A

General Advertising Rates

134
Q

advertisers that conduct business or sell goods or services within designated market area

A

Local Advertising Rates

135
Q

use column widths 2-1/16 inches wide with tabloid size papers 5 columns wide and standard or broadcast papers 6 columns

A

Standard Advertising Units

136
Q

no discount for quantity or repeated space buys

A

Flat Rate

137
Q

various discounts available

A

Open-Rate Structure

138
Q

paper can place ad on any page in any position it desires

A

Run Of Paper

139
Q

pay higher rate to secure specific position

A

Preferred Position Rate

140
Q

discount for suing several newspapers as a group

A

Combination Rate

141
Q

A spokesperson who delivers an advertising message and endorses a product or service

A

Spokesperson

142
Q

Major determiner of creativity which reflects degree to which ad is useful, meaningful and valuable to consumer

A

Relevance

143
Q

A research method by which consumers 10-12 are led through a discussion of a particular topic

A

Focus Group

144
Q

The approach used in an advertisement elicit a response and to influence feelings toward a cause, service, or response

A

Advertising Appeal

145
Q

Most suitable for schedule seasonal products

A

Flighting

146
Q

The extent to which a recipient has relevant skill, knowledge and trusts the source for an unbiased objective information

A

Source Credibility

147
Q

Presenting the strongest arguments at the beginning assuming a primacy message. Information is effective at the beginning.

A

Primacy

148
Q

A specific carrier within a Medium category

A

Media Vehicle

149
Q

A measure of the number of audience members exposed at least once to a medium vehicle at A period of time

A

Reach

150
Q

The range of media exceeds the Target Audience

A

Waste Coverage

151
Q

The impact of a persuasive message from a low credibility can Increase over time since content because disassociated over time

A

Sleeper Coverage

152
Q

Why a marketer might want to emphasize creativity in the development of an advertising campaign

A

Breaking through the clutter/noise

153
Q

Focuses on the consumers practical, functional, or utilitarian need for the product or service

A

Rational Appeal

154
Q

An advertiser makes either a direct or indirect comparison to another brand and claims superiority on one or more Attributes

A

Comparative Ad

155
Q

Makes the experience of using a product richer, warmer, more exciting, and more enjoyable

A

Transformational Ad

156
Q

Slice of Life (when consumer can see self in their ad helps establish bond with consumer)

A

Product/Solution Appeal

157
Q

Advertising must sell the product or service

A

Rationalist Argument

158
Q

Thousands of consumers have switched over to our product

A

Popularity Appeal

159
Q

Designed to give a company or brand a unique association or personality

A

Image Advertising

160
Q

The primary advertising medium in terms of ad revenue and number of advertisers

A

Newspapers

161
Q

Celebrity endorsers bring Their meanings and image into ads then transfer them to the Product they are endorsing

A

Meaning Transfer

162
Q
  1. Immersion
  2. Digestion
  3. Incubation
  4. Illumination
  5. Reality/Verification
A

Youngs Creative Process

163
Q

The series of decisions steps involving delivering a promotional message to the prospective purchasers

A

Media Planning

164
Q

Often referred to as high involvement media

A

Magazines and Newspapers

165
Q

A test that can be used a process of measuring effectiveness of each ad

A

Split Run