Exam 2 Flashcards
responsible for the sale and distribution of goods and services for a particular geographical area
Sales Organization
means by which a company delivers its goods and services to its customers
Distribution Channel
Sales Organization + Distribution Channel where pricing and material conditions are determined
Distribution Chain
consolidates materials and services with similar characteristics typically by product line
Division
Sales Organization + Distribution Channel + Division
Sales Area
Facility which company delivers products and services
Plant
physical or logical location from which outbound deliveries are sent
Shipping Points
determines customer’s credit worthiness, established credit limits, and monitors and manages the actual extension of credit
credit control areas
What are the four key organizational elements of material master data?
Client, Sales Organization, Distribution Channels, and Plant
information needed to conduct business with customers and to execute transactions related to the fulfillment processes
Customer Master
Customer Data is divided into what three segments?
i. General: Client (enterprise) - customer name, account #, address
ii. Accounting/Financial: Company Code - reconciliation account
iii. Sales Area: Sales Area - pricing, currency, Shipping data – delivering plant, methods. Billing data – Tax-related data.
What are the four required partner functions for customers in the fulfillment process?
Sold-to party, Ship-to party, Bill-to party, Payer
comprised of master data specific to one customer and one material.
Customer Material Information Record
What are some examples of Pricing Conditions?
Gross Price Discounts Freight Surcharges Taxes
determine the method employed to communicate outputs of the fulfillment process to the customer
Output Conditions
master data used by companies to determine the price of their conditions, can be fixed amounts, percentages, or sliding, can be independent, or relative
Pricing Conditions
Data in the output condition include:
Medium, Partner function, and transmission time.
extension of customer master record, and includes data relevant to managing credit for the customer in three segments: General Data, Credit Control Area Data, Overview
Credit Management Master Record
When is credit checked?
Sales order is created or changed
Delivery is created or changed
Post Goods Issue is performed during Shipping
request for information regarding a potential order that the customer might place with the company
Inquiry
binding agreement to sell the customer specific products under clearly defined delivery and pricing terms.
Quotation
Binding agreements made by customers to purchase specific quantities or values of materials
Contracts
Binding agreements, valid for a given time period, to sell a given quantity with specific delivery schedules
Scheduling Agreements
procedure that determines whether the required materials can be made available per the schedule lines in the sales order
Availability Check
internal document that contains information necessary to fill the customer purchase order in a standardized form.
Sales Order
A Sales Order defines:
What
When
How much
materials and quantities
Delivery dates and shipping information
pricing conditions and billing information
determines how the item is handled with regard to pricing, billing, and shipping. ex) standard, text, free-of-charge
Item Category
specify delivery quantities and dates
Schedule Lines
company begins with the required delivery date and then works in reverse order to determine when each process step must be performed.
Backward Scheduling
identifies which materials are to be shipped to which partner and from which plant.
Delivery Document
commercial document issued for an undercharge
Debit Memo
commercial document issued for a refund the company has issues to the customer typically for return of material or to adjust for an overcharge
Credit Memo
commercial document indicating products or services the company provided to the customer and the amount the customer must pay according to the payment terms
Invoice
payment posted to the customer account and the original invoice remains open
partial payment
original invoice is closed and a new invoice is created for the balance in the customer account
residual item
What are the four work lists for fulfillment?
- Preparing Deliveries
- Picking
- Post Goods Issue
- Billing
identifies raw materials or semi-finished goods that are necessary to produce a finished good.
Bill of Materials
material for which stock inventory is maintained, therefor it must have a material master
Stock Item (L)
material for which inventory in not maintained, therefore no material master
Nonstock Item (N)
used to include documents such as engineer drawling or assembly instructions
Document Item (D)
transient (not stocked) item created during manufacturing that has engineering significance; logically grouped set of materials that could collectively be considered a single material.
Intra Material or Phantom (M)
defines how operations are scheduled, costs confirmed, and operations confirmed.
control key
defines the specific capacity to be utilized for production
Scheduling basis
Defines how much work can be performed during a specified time
Available Capacity
time taken configuring the work center and equipment, typically fixed duration.
set up time
time that machine and/or labor needed to perform the operation; typically variable duration
processing time
time taken returning the machines to their original state; typically fixed.
teardown time