Exam 2 Flashcards

1
Q

The coordination of all supply chain activities involved in enhancing customer value.

A

supply chain management

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2
Q

a choice between producing a component or service in-house or purchasing it from an outside source

A

make-or-buy decision

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3
Q

transferring a film’s activities that have traditionally been internal to external suppliers

A

outsourcing

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4
Q

developing the ability to produce goods or services previously purchased or actually buying a supplier or a distributor

A

vertical integration

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5
Q

a japanese term that describes suppliers who become part of a company coalition

A

keiretsu

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6
Q

companies that rely on a variety of supplier relationships to provide services on demand. Also known as hollow corporations or network companies

A

Virtual companies

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7
Q

using one supplier for a component and a second supplier for another component, where each supplier acts as a backup for the other

A

cross-sourcing

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8
Q

the increasing fluctuation in orders that often occurs as orders move through the supply chain.

A

Bullwhip effect

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9
Q

accurate sales data that initiate transactions to “pull” product through the supply chain.

A

pull data

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10
Q

fixing responsibility for monitoring and managing inventory for the retailer

A

single-stage control of replenishment

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11
Q

a system in which a supplier maintains material for the buyer, often delivering directly to the buyer’s using department.

A

vendor-managed inventory (VMI)

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12
Q

A system in which members of a supply chain share information in a joint effort to reduce supply chain costs

A

collaborative planning, forecasting, and replenishment (CPFR)

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13
Q

a long-term purchase commitment to a supplier for items that are to be delivered against short-term releases to ship.

A

Blanket order

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14
Q

delaying any modifications or customizations to a product as long as possible in the production process.

A

postponement

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15
Q

Shipping directly from the supplier to the end consumer rather than from the seller, saving both time and reshipping costs.

A

drop shipping

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16
Q

purchasing facilitated through the internet

A

e-procurement

17
Q

an approach that seeks efficiency of operations through the integration of all material acquisition movement, and storage activities

A

logistics management

18
Q

postpones final assembly of a product so the distribution channel can assemble it

A

channel assembly

19
Q

the process of sending returned products back up the supply chain for value recovery or disposal

A

reverse logistics

20
Q

a supply chain designed to optimize both forward and reverse flows

A

closed-loop supply chain

21
Q

cost of goods sold divided by average inventory

A

inventory turnover

22
Q

a set of processes, metrics, and best practices developed by the Supply Chain Council

A

Supply Chain Operations Reference (SCOR) model