exam 2 Flashcards
1
Q
proxemics
A
personal space
2
Q
expressive tone
A
displays an emotional response
3
Q
directive tone
A
suggests authority
(to give directions/orders)
4
Q
phlebotomy is a *** space
A
intimate
5
Q
phlebotomists should always be ** listening
A
active
6
Q
records (charts, patient record, sample logs, completed forms) are
A
permanent
7
Q
documents (SOP, requisitions) are always
A
changing
8
Q
incident reports are to be written within ** hours of the incident
A
24 hours
