Exam 2

Question 1

2. Communication is:
   A. an individual who initiates a message.
   B. a method for verifying a message.
   C. a process for exchanging information.
   D. the idea or item to be communicated.

Answer 1

A process for exchanging information

Question 2

3. The position that is responsible for collecting information from other agencies with incident-related information is the:
   A. planning section chief.
   B. public information officer.
   C. operations chief.
   D. incident commander.

Answer 2

B. public information officer.

Question 3

4. A receiver is:
   A. an individual who initiates a message.
   B. the idea or item to be communicated.
   C. a method for verifying a message.
   D. a person who receives the message.

Answer 3

D. a person who receives the message.

Question 4

5. A ____________ is a guide for decision making; a ____________ is a detailed plan/guide for action.
   A. policy; procedure
   B. procedure; policy
   C. strategic plan; policy
   D. strategic plan; procedure

Answer 4

A. policy; procedure

Question 5

6. Which statement is true regarding policies and procedures?
   A. Policies are always written.
   B. Procedures detail in writing the steps to follow in conducting organizational policy.
   C. Well-conceived policies and/or procedures seldom need monitoring.
   D. Policies are created and developed by the company officer of the department.

Answer 5

B. Procedures detail in writing the steps to follow in conducting organizational policy

Question 6

7. A document that provides formal direction is a:
   A. procedure.
   B. policy.
   C. guideline.
   D. memo.

Answer 6

B. Policy

Question 7

8. Written organizational directives dealing with responsibilities and the order in which activities should be performed is a:
   A. procedure.
   B. policy.
   C. rule.
   D. code.

Answer 7

A. Procedure

Question 8

9. Directions: Read the following statements, then select the correct answer from alternatives A-D below.

Statement 1:
If a new policy is issued, and you do not agree with it, you should not implement.

Statement 2:
When a new policy is issued, you should have a meeting with your firefighters to introduce the new policy and answer any questions.

Statement 3:
If a new policy is issued and you have a question, you should ask for additional information prior to implementing.

A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true.

Answer 8

C. Statement 1 is false; statements 2 and 3 are true.

Question 9

10. As a company officer, when you implement latest changes you should:

A. explain the reason for the changes.
B. ensure the crew does not question your authority.
C. publicly complain about the latest changes to your crew.
D. allow the crew a grace period to adjust to the change.

Answer 9

A. explain the reason for the changes.

Question 10

11. When you disagree with a department policy, you should:

A. discuss the negative implications with your crew.
B. discuss it with supervisor.
C. openly share your opinion with your peers.
D. criticize the policy with your crew.

Answer 10

B. discuss it with supervisor.

Question 11

12. Which statement is true regarding written policies and procedures?

A. They are essential for the effective and efficient operation of the organization.
B. Once written, they are seldom revised.
C. The fire chief usually develops them.
D. The company officer is only responsible for enforcing policies and procedures.

Answer 11

A. They are essential for the effective and efficient operation of the organization.

Question 12

13. In verbal communications, interference such as anger, or an emotional state, can cause:

A. a better understanding of the message.
B. better feedback on the receiver’s part.
C. undue stress on the sender only.
D. the message to be misunderstood.

Answer 12

D. the message to be misunderstood.

Question 13

14. When using active listening, you should:

A. concentrate on the feedback process.
B. use physical barriers to separate the message.
C. spend more time asking questions than listening.
D. focus on the sender.

Answer 13

D. focus on the sender.

Question 14

15. Policies should be put in writing to:

A. serve as a source of reference for personnel hiring questions.
B. make the intent of management ambiguous.
C. determine organization/decision making.
D. remove personnel from the requirement to make judgments.

Answer 14

C. determine organization/decision making

Question 15

16. Standard operating procedures:

A. do little to reduce misunderstanding at specific incidents.
B. provide general, not specific, steps that occur at emergency incidents.
C. are the basis for much of the company-level skills training.
D. are designed to limit decision-making.

Answer 15

C. are the basis for much of the company-level skills training.

Question 16

17. To implement organizational policies and procedures, orders are based on:

A. the authority delegated to the company officer.
B. the nature of the request.
C. directives at non-emergency incidents only.
D. specific guides to decision-making.

Answer 16

A. the authority delegated to the company officer.

Question 17

18. Which is a good method of shared problem solving within a fire company?

A. Laissez-faire leadership
B. Consensus building
C. Executive decision
D. Brainstorming

Answer 17

D. Brainstorming

Question 18

19. A guideline to decision making within an organization is a:

A. regulation.
B. procedure.
C. directive.
D. policy.

Answer 18

D. Policy

Question 19

20. The types of records maintained by fire and emergency service organizations are grouped into categories, such as:

A. preventive/corrective maintenance
B. civilian.
C. station design.
D. preliminary expenditure.

Answer 19

A. preventive/corrective maintenance

Question 20

21. Maintenance records are usually kept in two distinct but closely related categories:

A. preventative and corrective
B. light and heavy.
C. basic and advanced.
D. internal and external.

Answer 20

A. preventative and corrective

Question 21

22. Records relating to fire pumps that are tested annually are an example of:

A. corrective maintenance.
B. preventative maintenance.
C. archive files.
D. operational files.

Answer 21

B. preventative maintenance.

Question 22

23. When writing a memo or e-mail, you should proofread the e-mail for:

A. grammar, spelling, and punctuation.
B. amount of information in the report.
C. the likelihood that the report reader understands the incident.
D. relating the correct emotional tone.

Answer 22

A. grammar, spelling, and punctuation.

Question 23

24. ____________ budget details the major equipment or building purchases the department plans to make.

A. A zero-base
B. A line-item
C. A capital
D. An operating

Answer 23

C. A capital

Question 24

25. ____________ budget provides details on recurring expenses with the department.

A. An operating
B. A capital
C. An equipment
D. A long-term

Answer 24

A. An operating

Question 25

26. ____________ budget splits money into several categories for the daily operation of the fire department.

A. An operating
B. A capital
C. A long-term
D. An integrative

Question 26

27. A fire department’s capital budget:

A. divides money into several accounts for day-to-day operations.
B. details major purchases.
C. sets performance standards for each program area.
D. contains funds for equipment and building maintenance.

Answer 26

B. details major purchases.

Question 27

28. One method used during an external budget review is:

A. identifying fixed and recurring expenses.
B. letting officials know how spending now will bring future savings.
C. presenting little information and forcing officials to ask questions.
D. public hearings to allow citizen input.

Answer 27

D. public hearings to allow citizen input.

Question 28

29. A ____________ budget, items are expected to last more than one year.

A. capital
B. performance
C. line-item
D. program

Answer 28

A. Capital

Question 29

30. The first step in developing a budget is to:

A. plan your projected costs
B. call other agencies and use their budget figures.
C. submit a cost estimate to the city record for a cost breakdown.
D. find out what money is available.

Answer 29

A. plan your projected costs

Question 30

31. The internal review of the fire department’s budget is conducted by the:

A. city manager.
B. community members.
C. fire chief.
D. city council.

Answer 30

C. Fire chief

Question 31

32. Which is an operating budget?

A. Used to pay for recurring expenses
B. Used to pay for long-term purchases
C. Categorizes expenditures by activity
D. List of revenue sources and proposed expenditures

Answer 31

A. Used to pay for recurring expenses

Question 32

33. When inspecting an industrial facility, you note a NFPA 704 placard with a notation in the white section which indicates which hazard:

A. Special hazard
B. Flammability
C. Health
D. Electrical

Answer 32

A. Special hazard

Question 33

34. The frequency of inspections for each occupancy is determined by:

A. the authority having jurisdiction.
B. the building code.
C. the life safety code.
D. previous hazards and violations.

Answer 33

A. the authority having jurisdiction

Question 34

35. You are inspecting an assembly occupancy when you note an exit violation, you should:

A. issue a safety violation and document it.
B. have the problem immediately corrected and document it.
C. verbally allow the owner to fix the issue within 30 days.
D. If no previous violations, verbally allow the owner to correct the problem within 24 hours.

Answer 34

B. have the problem immediately corrected and document it.

Question 35

36. Which of the following is correct regarding storage areas:

A. they must have a NFPA marking system placard within 6’ of the storage entrance.
B. hazardous materials storage requires a metal fence at 6’ high around the containers.
C. welding or cutting operations can occur no closer than 10’ from the designated storage areas.
D. cardboard and packing materials must be kept separate from sources of ignition.

Answer 35

D. cardboard and packing materials must be kept separate from sources of ignition.

Question 36

37. When inspecting health care facilities with a standpipe connection, you should:

A. charge the system to 300psi and report any leaks.
B. ensure the threads are undamaged and inlets are free of debris.
C. test the 1.5” fire hose in the wall cabinets.
D. replace all gaskets annually.

Answer 36

B. ensure the threads are undamaged and inlets are free of debris.

Question 37

38. The hazard of a wet pipe system in a building occupancy is:

A. the sprinklers release at once.
B. they are known for slow reaction times.
C. the water can freeze and burst piping.
D. they require higher pressure than other systems.

Answer 37

C. the water can freeze and burst piping.

Question 38

39. The red triangle in the NFPA 704 marking system identifies which hazard:

A. flammability
B. health
C. instability
D. special

Answer 38

A. Flammability

Question 39

40. The yellow triangle in the NFPA 704 marking system identifies which hazard:

A. flammability
B. health
C. instability
D. special

Answer 39

C. Instability

Question 40

41. The term used to describe the use of a specific building is:

A. construction
B. occupancy
C. structure
D. target hazard

Answer 40

B. Occupancy

Question 41

42. Severe fire code violations found during a pre-incident/pre-emergency facility survey should be:

A. overlooked.
B. immediately fined.
C. sited for correction within 30 days.
D. immediately corrected.

Answer 41

D. Immediately corrected

Question 42

43. Your priority during a pre-incident/pre-emergency survey is:

A. property conservation.
B. building construction.
C. life safety.
D. gathering owner’s information.

Answer 42

C. Life safety

Question 43

44. The placard system for identification of the hazards of material for emergency response follows National Fire Protection Association Standard:

A. 1001
B. 1021
C. 1760
D. 704

Answer 43

D. 704

Question 44

45. All National Fire Protection Association Standards are:

A. mandatory by Occupational Safety and Health Administration adoption.
B. adopted by the state or local jurisdiction.
C. required only if they relate to firefighter safety.
D. voluntary if approved by the state fire marshal.

Answer 44

B. adopted by the state or local jurisdiction.

Question 45

46. A technique used to ensure that the owner, or designated representative, understands the purpose and results of an inspection is:

A. introductory remarks.
B. a follow-up inspection.
C. formal notice.
D. a closing/exit interview.

Answer 45

D. a closing/exit interview

Question 46

47. If serious violations are discovered during the pre-incident survey, you should:

A. request the owner fix the violation.
B. issue a citation for the offense.
C. ignore the violation as surveys are not part of code enforcement.
D. tell other company officers about the violation so no one gets hurt.

Answer 46

A. request the owner fix the violation.

Question 47

48. It is common for an inspection of a structure to begin at the:

A. highest level downward.
B. interior.
C. lowest level upward.
D. exterior.

Answer 47

D. Exterior

Question 48

49. Floor plans drawn during building surveys should:

A. include only furniture.
B. include the layout of individual floors.
C. include property conservation considerations.
D. show a cross section of construction features.

Answer 48

B. include the layout of individual floors.

Question 49

50. Building occupancy and code requirements are reviewed in the ___________ step of the inspection.

A. preparation
B. final
C. review
D. reporting

Answer 49

A. Preparation

Question 50

51. ____________ are designed to ensure that recommendations made in the inspection reports are followed.

A. Enforcement procedures
B. Surprise visits
C. Follow-up inspections
D. Citations

Answer 50

C. Follow-up inspections

Question 51

52. The ____________ should be in written form and include statistical data on the business.

A. inspection report
B. code requirement
C. enforcement procedure
D. permit application

Answer 51

A. Inspection report

Question 52

53. A building, or portion of a building, used for educational purposes above the 12th grade is classified as:

A. an educational occupancy
B. a business occupancy
C. an assembly occupancy
D. an institutional occupancy

Answer 52

A. An educational occupancy

Question 53

54. A building or portion of a building used for gathering 50 or more persons is a:

A. place of assembly
B. business occupancy
C. an educational occupancy
D. mercantile occupancy

Answer 53

A. place of assembly

Question 54

55. Occupancies including bulk petroleum facilities, and parking garages, are:

A. target hazards
B. business occupancies
C. storage occupancies
D. mercantile occupancies

Answer 54

C. Storage occupancies

Question 55

56. Buildings used to store, display, and sell merchandise are classified as a:

A. mercantile occupancy
B. business occupancy
C. storage occupancy
D. place of assembly

Answer 55

C. Mercantile occupancy

Question 56

57. Occupancy type classification used as offices, service type or professional transactions are classified as:

A. an assembly
B. a factory
C. a business
D. an educational

Answer 56

C. A business

Question 57

58. ____________ occupancies include properties devoted to processing, mixing, packaging, and/or repair operations.

A. Storage
B. Industrial
C. Mercantile
D. Commercial

Answer 57

B. Industrial

Question 58

59. When an occupant is notified of the existence of a violation, the occupant should be:

A. verbally notified when to expect a follow-up inspection.
B. allowed a minimum of two weeks before a reinspection occurs.
C. notified in writing when a follow-up inspection will be made.
D. informed of the cost of fines relating to the violation

Answer 58

C. notified in writing when a follow-up inspection will be made.

Question 59

60. If an exit door is obstructed, the hazard should be corrected:

A. before the inspection team leaves the premises.
B. within a reasonable scheduled time.
C. before the opening of the next business day.
D. within two business days.

Answer 59

A. before the inspection team leaves the premises

Question 60

61. In the content of an inspection report, it is important for the writer to:

A. develop a table of contents.
B. develop a form.
C. create a report that is accurate.
D. develop a conclusion.

Answer 60

C. create a report that is accurate.

Question 61

62. When performing a follow-up inspection, if hazards remain and the owner/occupant is making a conscientious effort to comply, the owner/occupant should be:

A. given an oral warning to complete correction within five business days.
B. given a written warning to complete the corrections.
C. given a date for another follow-up inspection.
D. issued a citation and/or fines to ensure completion.

Answer 61

C. given a date for another follow-up inspection.

Question 62

63. The occupancy that includes buildings used for amusement or entertainment is:

A. institutional.
B. assembly.
C. educational.
D. target hazards.

Answer 62

B. Assembly

Question 63

64. Before beginning an inspection, you should:

A. notify the building inspector.
B. review previous inspections.
C. notify the chief.
D. review the construction plans.

Answer 63

B. Review previous inspections

Question 64

65. Building codes are:

A. adopted by the authority having jurisdiction.
B. adopted by regions.
C. mandated by the National Fire Protection Agency.
D. mandated by the Uniform Building Codes.

Answer 64

A. adopted by the authority having jurisdiction.

Question 65

66. The single most crucial factor an officer must inspect is the:

A. fire protection system.
B. ventilation characteristics.
C. building construction.
D. means of egress.

Answer 65

D. Means of egress

Question 66

67. The means of egress from a building should include:

A. public ways of adjoining properties with restricted access.
B. exit signs above each vertical exit.
C. unobstructed passageways.
D. elevators for occupants.

Answer 66

C. Unobstructed passageways

Question 67

68. Codes and standards:

A. allow for a variety of performance standards.
B. are mandated by the National Fire Protection Association.
C. are uniform throughout the United States.
D. are written as minimum standards.

Answer 67

D. are written as minimum standards.

Question 68

69. Which is the Type I building construction classification?

A. Ordinary construction
B. Fire-resistive construction
C. Noncombustible construction
D. Heavy timber

Answer 68

B. Fire resistive construction

Question 69

70. The Type V classification of building construction includes:

A. Wood frame
B. Ordinary
C. Non-combustible
D. Heavy timber

Answer 69

A. Wood frame

Question 70

71. Life safety information in a building survey and preincident planning is collected to assure:

A. protection of occupants.
B. location of hazards.
C. National Fire Protection Association compliance.
D. location of stored material.

Answer 70

A. Protection of occupants

Question 71

72. In pre-incident planning, an estimate of the ____________ fire flow for the building should be developed to detect any deficiency in the water supply.

A. residual
B. average
C. reliable
D. probable

Answer 71

C. Reliable

Question 72

73. After the pre-incident survey, you should:

A. project strategic and tactical probabilities.
B. notify the building department.
C. report it to the local fire marshal.
D. list code violations.

Answer 72

A. project strategic and tactical probabilities

Question 73

74. An overhead diagram showing a view of the structure’s walls, doors, and stairs is a:

A. plot survey.
B. sectional view.
C. plot plan.
D. floor plan

Answer 73

D. Floor plan

Question 74

75. The process of gathering and evaluating information about a particular building or occupancy is:

A. post-incident survey.
B. pre-incident mode.
C. post-incident mode.
D. pre-incident planning.

Answer 74

D. pre-incident planning.

Question 75

76. Preparing for an incident begins with the development of:

A. strategic objectives.
B. standard operating procedures.
C. tactical objectives.
D. a pre-incident plan.

Answer 75

D. a pre-incident plan.

Question 76

77. What type of construction would be at greatest risk from an exterior fire?

A. Type I
B. Type II
C. Heavy timber
D. Wood frame

Answer 76

D. Wood frame

Question 77

78. Locations that have significant risk for loss of life or property are:

A. special operations hazards.
B. emergency occupancies.
C. high-risk properties.
D. incident emergencies.

Answer 77

C. High risk properties

Question 78

79. Preplanning provides the company officer with data to evaluate and make recommendations for changes to:

A. building construction.
B. insurance company ratings for the occupancy.
C. tactical procedures.
D. code enforcement.

Answer 78

C. Tactical procedures

Question 79

80. Which type of building construction is protected by encasement?

A. Fire-resistive
B. Ordinary
C. Wood frame
D. Heavy timber

Answer 79

A. Fire resistive

Question 80

81. Adequate preplanning of structures will:

A. prevent fires.
B. provide crews with additional work not related to their job description.
C. not affect firefighter safety.
D. reveal hazards that may exist.

Answer 80

D. reveal hazards that may exist

Question 81

82. The building construction that provides for protected steel members, floors, and walls, designed to limit fire spread is ____________ construction.

A. ordinary
B. Type IV
C. Type III
D. fire-resistive

Answer 81

D. Fire resistive

Question 82

83. Which is the Type IV classification of building construction?

A. Wood frame
B. Ordinary construction
C. Non-combustible construction
D. Heavy timber

Answer 82

D. Heavy timber

Question 83

84. Directions: Read the following statements, then choose the correct answer from choices A-D below.

Statement 1: The structure itself presents a fire load except for Type I and Type II buildings.
Statement 2: The structural fuel load includes the combustible portions of walls, floors, and roof of the structure.
Statement 3: Type III construction consists of exterior walls made from combustible material.

A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true.

Answer 83

B. Statements 1 and 2 are true; statement 3 is false.

Question 84

85. Once a local jurisdiction adopts a code, the company officer should:

A. become familiar with it so they can use it during company inspections.
B. not use it for inspections because they have no authority to use it.
C. only use it if they find a life safety problem during a pre-planning inspection.
D. immediately schedule all target hazards for new inspections.

Answer 84

A. become familiar with it so they can use it during company inspections.

Question 85

86. Drawings used to indicate how a building is situated with respect to other buildings and streets in the area are the:

A. floor plans.
B. plot plans.
C. elevations plan.
D. surveys plans.

Answer 85

B. Plot plans

Question 86

87. The type of drawing needed to show general building design is a:

A. perspective sketch.
B. floor plan.
C. fire prevention drawing.
D. building isometric.

Answer 86

B. Floor plan

Question 87

88. The priority of the preincident plan is to:

A. identify means of access and egress for emergency vehicles.
B. locate primary and secondary water supplies.
C. locate hydrant, standpipe connection, sprinkler connection, and necessary valves.
D. identify life safety risks.

Answer 87

D. Identify life safety risks

Question 88

89. The life safety priorities that company officers must remain focused on during a pre-incident survey are:

A. building construction, and property conservation.
B. water supply and building construction.
C. strategies, tactics, and rescue.
D. location of exits and areas of safe refuge.

Answer 88

D. location of exits and areas of safe refuge.

Question 89

90. A floor plan sketch or diagram of a structure consists of:

A. a detailed view of the construction features of a building.
B. an outline of each floor of the building showing walls, partitions, and openings.
C. a cutaway view of a particular portion of a building.
D. showing the building and grounds if inspected.

Answer 89

B. an outline of each floor of the building showing walls, partitions, and openings.

Question 90

91. The bulk/quantity of material that will burn if ignited is:

A. British Thermal Units.
B. rate of rise.
C. fuel/fire load.
D. ignition temperature.

Answer 90

C. Fire/fuel load

Question 91

92. In advance of an emergency, actions taken that develop operational capabilities and facilitate an effective response are:

A. standard operating guidelines.
B. size-up.
C. resource inventory.
D. pre-incident planning.

Answer 91

D. Pre-incident planning

Question 92

93. A survey made by a fire company is primarily conducted to collect information for:

A. enforcement of fire codes.
B. fire prevention programs.
C. pre-incident planning.
D. insurance companies.

Answer 92

C. Pre-incident planning

Question 93

94. Ordinary construction is:

A. Type I fire resistive.
B. Type II non-combustible.
C. Type III masonry exterior walls.
D. Type IV heavy timber.

Answer 93

C. Type III masonry exterior walls.

Question 94

95. One of the main purposes of performing pre-incident surveys is to:

A. reduce fire department liability.
B. conform to department policies.
C. minimize life safety risks.
D. ensure compliance with building codes.

Answer 94

C. minimize life safety risks.

Question 95

96. The system that allows firefighters to connect hose packs inside the building for firefighting is:

A. standpipes.
B. sprinklers.
C. fire pumps.
D. detectors.

Answer 95

A. Standpipes

Question 96

97. Which is the Type III classification of building construction?

A. Ordinary construction
B. Fire-resistive construction
C. Non-combustible construction
D. Wood frame

Answer 96

A. Ordinary construction

Question 97

98. Pre-incident surveys are completed:

A. for the same purposes as code enforcement inspections.
B. to familiarize the crew with the layout and hazards of the building.
C. to charge building owners fees for both code enforcement and pre-incident surveys.
D. to identify violations and make immediate corrections.

Answer 97

B. to familiarize the crew with the layout and hazards of the building.

Question 98

99. Building construction classifications are based on:

A. occupancy.
B. each state’s building department selects their own classifications.
C. materials used in construction and hourly fire resistive ratings.
D. the height of the building.

Answer 98

C. materials used in construction and hourly fire resistive ratings.

Question 99

100. The primary concern for firefighter safety with respect to the roof is:

A. sudden and unexpected roof collapse.
B. where to ventilate the roof based on its shape.
C. limited access to the roof due to construction materials.
D. falls off the roof during routine ventilation.

Answer 99

A. sudden and unexpected roof collapse.

Question 100

1. What is the primary method to determine the needs of customer service?

A. Send surveys due to their high rate of return.
B. Listen to their feedback.
C. Wait for citizens to call with a complaint.
D. Personal visits.

Answer 100

B. Listen to their feedback