Exam 1 Flashcards
When a subordinate takes a problem directly to a high ranking officer, this breach violates the principle of
Unity of command
An employee becomes frustrated by conflicting orders from different supervisors. This problem is a violation of.
Unity of command
The concept that an individual is limited in the number of subordinates that can be effectively supervised is
Span of control
Some of the basic principles of organization are
Unity of command, span of control, and division of labor
What is the correct order of incident priorities beginning with the most least important
Life safety, incident stabilization, and property conservation
Occupational Safety and Health Administration part 1910.1200 of title 29 CFR covers training requirements and emergency response requirements for
Hazardous material incidents
Using everyday language is
Clear text
The radio transmission “ladder 65, from operations ventilate the roof” is a
Direct order
Span of control is based on how many people a person can supervise and
Assign to different situations
Your duty regarding policies is to
Understanding consistently apply them on the job
What is the one supervisor principal?
Unity of command
To ensure control, units sending radio messages must
Identify who they are calling and identify themselves before transmitting their message
The forms of communication used to transmit a message from a center to a receiver may include
Oral means
The responsibility for ensuring a safety culture of the unit must begin with the
Company officer
When the situation allows, issuing directions on the fire, ground is accomplished
Face-to-face
Division of labor prevents
Duplication of effort
One of the management functions is
Controlling
Radio reports should be
Clear and concise
When delegating tasks you should
Delegate the responsibility
Which is a basic element of interpersonal communication
Feedback
The four step method of instruction includes
Preparation, presentation, application, and evaluation
The lesson plan should identify the
Learning objectives
What is one of the four steps of instruction?
Evaluation
To be valid, a performance test must reflect what was stated in the
Lesson objective
The company officer that provides a written or practical test is applying which step in the method of instruction
Evaluation
An accepted span of control is how many people
3 to 7
In the first step method of instruction learning takes place during the
Application step
The primary concern during any practical training evolution is
Safety
Topics such as post incident critique, or a policy is taught using the method of
Discussion
Topic, such as the operation of equipment is taught using the method of
Demonstration
A firefighter with a substance abuse problem should
Be referred to organizations employee assistance program
When a firefighters is exhibiting signs of a dangerous level of job stress and refuses to seek help voluntarily, you have a responsibility to
Refer individual to organization, employee assistance program
A firefighter is frequently late for work caused by personal problems, you should
Recommend the employee assistance program
One of the hallmarks of an effective employee assistance program is
Confidentiality
Signs and symptoms associated with excess stress include
Memory problems
You should be able to explain the sexual harassment policy
Involves unwanted and unwelcome sexual behavior
The law that covers sexual harassment in the workplace is the
Title seven of the civil rights act
Failure to know and apply the applicable laws and regulations could result in the company officer
Being held personally liable
Who’s responsibility is it to administer policies and procedures?
Company officers
The regulatory/advisory agency that monitors employment practices and investigates discrimination is the
Equal employment opportunity commission
