Exam 2 Flashcards
What is communication and what is effective communication
-Communication is the process of passing info and understanding from one person to another
-Effective communication means we want to convey content in a way we intend for them to be received
The flow of communication (diagram)
intent
speaker
filter
message
filter
listener
impact
What are some things that effect the speaker in communication
-articulation
-flow
-rules of language-> syntax, semantics, pragmatics
-> syntax= grammar rules
-> semantics= meaning of
words (context)
-> pragmatics= how we use
words
What are some things that effect the listener in communication
listening and understanding
hearing and processing
perception and interpretation
what kind of things are associated with the filters in communication
past experiences, genders filter messages differently, current emotions, self perceptions
what is associated with body language
posture, facial expressions, gestures
effective verbal communication
-Positive and honest (no BUTS) add additions (ex I really like how you did this, if you want to add this or do this maybe try doing this)
-Clear and simple (KISS)
-Say it loud enough and say it again
-Be consistent
-give feedback immediately
-be honest when you don’t know
-use open ended questions
-be brief
Effective non verbal communication
-Facial Expressions
-body language
-Eye contact
Effective listening
-pay attention
-be understanding (interpret what is being said)
-show you were listening
->acknowledge-rephrase-ask
Why do you need effective communication
good communication increases motivation
What two things make up motivation
direction and intensity of effort
Parts of how to in motivation
Followers like to know WHAT is expected of them and WHY.
-Communication
-Goal-setting and how to achieve?
Followers must be responsible for performance (not the Leader).
-Records of personal progress
-Re-evaluation of goals and
achievements
*coaches can open doors for development
Personal motivation
Subject to Change
-Incentive motivation
-Attribution process
-Intrinsic vs. extrinsic motivation
-Self-confidence
Not Subject to Change
-Personality trait of anxiety - general
-Personality trait of sport competition anxiety – specific
-Both are stable and change slowly as the athlete gains experience.
Situational motivation
Subject to Change
-Material rewards
-Goals of activity
-Purpose of involvement
-Practice session
-Social reinforcement
-Leadership style
Not Subject to Change
-Opponents
-Spectators
-Level of competition
-Facilities
-Schedule of competitions
-Athlete/team ability relative to opponents
Vrooms expectancy model equation
Motivation = expectancy X valence
Valence- how much do we value the experience
Expectancy- perception of ability to accomplish objection
Vrooms expectancy model (diagram)
effort-> performance-> outcome-> motivation
-expectancy: perceived probability that effort will lead to good performance
-instrumentality: perceived probability that good performance will lead to desired outcomes
-Valance: value of expected outcomes to the individual
Definition of success (wooden vs webster)
Webster
Accumulation of material possessions or the attainment of a position of power, prestige or fame
Wodden
Peace of mind attained only through self-satisfaction in knowing you made the effort to do the best of which you’re capable
3 keys to success (Pat Riley)
- learn your role
- accept your role
- strive to excel at it
In the three-skills approach with the 3 different management positions what level of technical, human and conceptual skills do each have
supervisor- high tech, hight human and low conceptual
middle- high all three
top- low tech high human and conceptual
What is the skills-based model
3 main categories
1. Individual attributes
-motivation, personality, ect
2. Competencies
-problem-solving, social judgment, knowledge
3. leadership outcomes
-effective problem solving, performance
*individual attributes and competencies are affected by career experience
*all 3 are affected by environmental influences
what are 3 things that athletes like in a coach
- Improve their skills (male coaches engage more here)
- Build relationships (female coaches engage more here)
- Let them participate in decision making
What do coaches think they do a lot of but according to players they do
-provided technical support after mistakes
-reward players for good plays/effort
-rarely exhibited punitive behaviors
players say:
-punishment and punitive technical instruction were highest
TART
Try = training/practice
Assess = feedback
Refine = learning
Try again = experience
In the Vroom decision making model what are the 5 decision making processes that can be used
- Autocratic 1 (A1): The leader uses the information that they already have to make the decision themselves
- Autocratic 2 (A2): The leader asks team members for specific pieces of information, but may not inform the team about the decision to be made
- Consultative 1 (C1): The leader informs the team about the decision to be made, but will make the decision in isolation
- Consultative 2 (C2): The leader is responsible for the decision, but the team discuss the situation together
- Group (G): The team make the
decision together. The leader’s role is as a facilitator and to support the team during this
process.
