Exam 2 Flashcards

1
Q

1) According to the Small Business Administration, a small business is
defined as a company that ________.

A

A) is any independent firm with fewer than 500 employees

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2
Q

2) Which of the following is an example of a lifestyle business?

A

A) A self-employed landscape designer

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3
Q

3) Small companies tend to differ from large ones because ________.

A

C) they can react to market changes and make decisions more quickly than larger companies

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4
Q

4) How do small businesses help to support the needs of larger
organizations?

A

B) Small businesses act as serving agents and suppliers to larger
corporations.

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5
Q

5) What is one major advantage of a small firm over a large firm?

A

B) Freedom to innovate and move quickly

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6
Q

The positive, forward-thinking desire to create a profitable, sustainable
business is called ________.

A

E) entrepreneurial spirit

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7
Q

7) Which of the following is a quality that a successful entrepreneur is most
likely to have?

A

C) Passion for a new product or idea

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8
Q

8) Intrapreneurship refers to ________.

A

D) entrepreneurial efforts within a larger organization

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9
Q

9) Why is an innovative spirit harder to have in a larger company?

A

D) Large firms are more analytical and careful as they mature.

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10
Q

10) How can a large firm foster an entrepreneurial spirit within the
organization?

A

A) Reward risky behavior that might lead to innovation.

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11
Q

11) Entrepreneurs often have a talent for inspiring others, and are driven by
a(n) ________ to succeed.

A

E) passion

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12
Q

12) The summary section of a business plan should include a(n) ________
which defines how it will generate revenue and produce a profit.

A

E) business model

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13
Q

13) Which of the following is an advantage of buying into a franchise
system?
A) It requires very little risk.
B) It comes with an established business system.
C) It allows the owner to have a very high level of freedom.
D) It requires the owner to establish brand recognition from scratch.
E) It comes with a workforce.

A

B) It comes with an established business system.

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14
Q

14) A business plan is a written document that summarizes the ________.

A

E) proposed business venture, goals, and plans for achieving those goals

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15
Q

15) Preparing a business plan serves which of the following functions?

A

B) It helps persuade lenders and investors to finance the business.

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16
Q

16) A business plan indicates that investors will be able to sell their
investment through a public stock offering, or participate in a buyback of
the investors’ interest. This is an example of which of the following
elements of a business plan?
A) Exit strategy
B) Target market
C) Operations plan
D) Marketing strategy
E) Start-up schedule

A

A) Exit Strategy

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17
Q

17) Which of the following requires less work and less risk because there is an established customer base?

A

A) Buying an existing business

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18
Q

18) Which of the following combines the benefits of independent business
ownership with the support of a large organization?

A

A) Buying a franchise

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19
Q

) Which of the following should indicate the business plan for a new
company and be compelling enough to entice an investor into reading
more?
A) Marketing strategy
B) Company overview
C) Products or services
D) Summary
E) Mission and objectives

A

D) Summary

20
Q

20) Which of the following should be developed to present a concise
overview of a business plan to investors?

A

A) Executive summary

21
Q

21) Data that will persuade an investor that you understand the strengths
and weaknesses of your competitors can be found in which section of the
business plan?

A

C) Target market

22
Q

22) At the federal level, small businesses can apply for loans backed by the
________.

A

E) Small Business Administration (SBA)

23
Q

23) A(n) ________ is a form of “group mentoring” in which you assemble a
team of people with subject-area expertise or vital contacts to help review
plans and decisions.

A

D) advisory board

24
Q

25) ________ help an entrepreneurial team develop an idea into a workable
business model.

A

A) Business incubators

25
29) Private individuals who put their own money into start-ups, with the goal of eventually selling their interest for a profit, are called ________.
A) angel investors
26
34) In addition to receiving funding from the initial cost of a franchise purchase, how does a franchisor make money?
B) Royalties on a percentage of sales revenue
27
37) Managerial roles are grouped into three main categories: interpersonal, decisional, and ________.
B) informational
28
45) Some companies use a(n) ________ as a brief and inspirational expression of what a company aspires to be.
E) vision statement
29
47) Which of the following is an example of a strength that companies possess?
B) Respected brand
30
49) In order to be effective, a business goal should be ________.
D) measurable
31
53) Which of the following functions is typically performed by top managers of an organization?
A) Establishing the structure for the organizatio
32
59) A diagram that shows how employees and tasks are grouped and where the lines of communication and authority flow is called a(n) ________.
A) organization chart
33
64) Grouping people within an organization into logical groups that are then clustered into larger departments is called ________.
A) departmentalization
34
65) Which of the following is an advantage of working in a team?
B) Teams improve flexibility and responsiveness.
35
75) How can managers avoid or eliminate reoccurring mistakes in the system?
A) Use mistakes as an opportunity to learn.
36
76) ________ include all the elements and processes from transforming raw materials to making the final products available to the ultimate customer.
A) Value chains
37
79) The phenomenon where U.S. companies move their production back to U.S. soil is known as ________.
E) reshoring
38
80) Which of the following is a disadvantage of offshoring?
C) Customer responsiveness may suffer
39
83) ________ refers to determining the right quantities of supplies and products to have on hand and tracking where those items are.
B) Inventory control
40
84) Which of the following is the main objective of engaging in inventory control?
D) Balancing supply and storage costs
41
93) Most services are consumed at the same time they are produced and cannot exist before or after that time. This means that most services are ________.
B) perishable
42
99) ________ refers to the combination of forces that moves individuals to take certain actions and avoid other actions.
E) Motivation
43
100) An employee's rational and emotional commitment to his or her work is termed as ________.
C) engagement
44
101) ________ refers to a supposed effect of organizational research, in which employees change their behavior because they are being studied and given special treatment.
B) Hawthorne effect
45
114) The tendency for a manager to oversee every detail of their employees' work and give them little autonomy in how to perform their jobs is known as ________.
A) micromanagin
46
115) Which of the following would be an effective way to make a reward personal and meaningful for an employee?
E) Know what is important to each person.
47
116) What is the first step in implementing a performance management system?
E) Employees and managers must agree on goals