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CMS 372T > Exam 2 > Flashcards

Exam 2 Flashcards

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Introductory Sommelier Exam (CMS) flashcards
1
Q

Time-Discipline

A

-A shift from the task to the time (as measured by clocks)
-Industry/work

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2
Q

Learning punctuality

A

Industry/work, religion, and school

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3
Q

Learning Time-Discipline

A

One of the ways we “learn” to be on time is by attending school as children

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4
Q

Punctuality

A

Timeliness regarding work-related tasks or responsibilities

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5
Q

Origin of deadlines

A

-A physical line around a military prison
-The line beyond which any prisoner who ventured would be shot

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6
Q

Research findings on punctuated equilibrium

A

-Groups with a specific deadline initially work by experimenting with different approaches
-Halfway to the deadline reorient and follow a new approach in order to meet timeline

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7
Q

Scheduling

A

The sequencing and duration of plans are known and formalized

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8
Q

Temporal symmetry

A

-Temporal coordination that permits people to engage in the same activities at the same time
-Value on the intersubjective

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9
Q

Pottering

A

Occupy oneself in a casual but pleasant manner, doing a number of tasks

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10
Q

Quality time

A

Concentrated, unstressed, uninterrupted time with loved ones

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11
Q

Goal of quality time

A

Making up in quality what is missed in quantity

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12
Q

Scarcity

A

The view of time as a limited and exhaustible resource

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13
Q

4 types of sleep deprivation

A

Total sleep deprivation, partial sleep deprivation, chronic sleep deprivation, and sleep fragmentation

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14
Q

Total sleep deprivation

A

Avoiding sleep for one night or more

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15
Q

Partial sleep deprivation

A

Less sleep for a night

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16
Q

Chronic sleep deprivation

A

Weeks, months, years

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17
Q

Sleep fragmentation

A

Interruptions to sleep

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18
Q

Sleep inertia

A

Brain needs time to wake up

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19
Q

Sleep switch

A

Homeostatic drive for sleep at night (after being awake for hours)

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20
Q

Circadian pacemaker

A

Neurological timing device

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21
Q

Social identity

A

A person’s sense of who they are based on their group membership(s)

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22
Q

Conspicuous Consumption of Time

A

-Theory of saying “I am the scarce resource, and therefore I am valuable”
-Humblebragging

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23
Q

Flexibility

A

The degree of rigidity in time structuring or task completion plans

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24
Q

Difference of flexibility and scheduling

A

A schedule can be either rigid/certain or flexible

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25
Q

Flextime

A

Coming in or leaving at an alternative time

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26
Q

Remote Work

A

-Working at an alternative location
-Facilitated by mobile communication technologies

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27
Q

Findings of remote/flex work

A

-Greater satisfaction
-(Typically) viewed with suspicion
-Can lead to more overload and stress

28
Q

Institutional work

A

Establish new rules of the game, challenge the current rules of the game, and work to expand, enforce, or avoid those rules of the game

29
Q

Work redesign

A

PTO and ROWE

30
Q

PTO

A

Predictable time off

31
Q

ROWE

A

Results only work environment

32
Q

STAR

A

Support transform achieve results

33
Q

What is STAR

A

-Dual Agenda Work Redesign
-Institutional work
-Establish new rules, challenge the current rules, and work to expand, enforce, or avoid those rules

34
Q

Past time focus

A

A focus on previous individual and/or group experiences

35
Q

Ceremonies

A

-Planned, formal, sanctioned
-Passage, Degradation, Enhancement, Renewal, Integration

36
Q

Celebration

A

Least formalized behavior whose rigidity is least related to beliefs in supernatural efficacy

37
Q

Social Construction of the Past

A

-We experience the present by relating ourselves to past and future
-But history is notoriously ambiguous

38
Q

Communication functions of ritual/ceremony

A

-Have different temporal elements
-All phenomena are holistic events that involve people, place, and time.
-(Some) rituals reaffirm/(others) challenge social relationships
-Rituals also display/deepen social (individual or collective) identity

39
Q

4-day workweek

A

Promotes more productive and efficient work by easing the pressure caused by long hours

40
Q

Design thinking

A

Frame, inspire, ideate, prototype, test, share

41
Q

Frame

A

Reflecting on the problem you really need to solve and the ways you can go about solving it

42
Q

Inspire

A

Better understanding the users needs and revealing unmet needs

43
Q

Ideate

A

Using what you’ve observed to generate ideas for products or designs

44
Q

Prototype

A

The act of building your product or design

45
Q

Test

A

Putting the prototype before users to see what they make of it, what they like, and what they struggle with

46
Q

Share

A

Sharing the product and the story behind it

47
Q

Temporal symmetry

A

-Synchronizing the activities of different individuals
-One of the fundamental principles of social organization

48
Q

Health-related consequences of sleep deprivation

A

-Weakens your immune system
-Substantially increases your risk to cancer
-Increases risk of Alzheimers
-Disrupts blood sugar to classify you as a pre-diabetic
-Path towards cardiovascular disease, stroke, and congestive heart failure
-Depression. anxiety, and suicidal

49
Q

The role of sleep in work performance

A

-Degrades both short term and long term memory
-Access to fewer strategic options and decision criteria
-Decrease in solving problems through creative insights
-More likely to chase high levels of risk
-Increase in unethical behavior
-Social withdrawal, loneliness, and lack of trust

50
Q

Circadian medicine

A

-A facet of sleep medicine that applies the circadian rhythm to health care
-12 hours of dark and 12 hours of light

51
Q

Intellectus

A

Contemplative practices and attitudes enabled by leisure

52
Q

Leisure

A

The basis of culture

53
Q

Kant

A

Argued that only active intellectual effort could serve as a firm basis for knowledge and philosophy only mattered if it was the product of “herculean labor”

54
Q

DMN

A

-Default mode network
-Parts of our brain that activate as soon as people stop concentrating on external tasks and shift to inward-focused cognition

55
Q

Spiral of expectations

A

-Ideal worker
-Perfect parent
-Ultimate body

56
Q

Findings about how to create quality time

A

Invisible work - mundane, not forced

57
Q

Role of technology

A

Provides short term feeling of accomplishment and a pressing feeling of being out of control or always behind

58
Q

Technology addiction

A

-Directs attention to individual solutions for the overuse of technology rather than to understand social expectations and collective pressures that have led to the intensification of expectations
-Promotes fear, uncertainty, and self-blaming

59
Q

Invisible work

A

The person who does the work isn’t always the one who remembers that it needs to be done, sets it up, and is mindful of how it affects others

60
Q

Second shift

A

Additional time spent on childcare and housework that working mothers perform after they come home from their jobs outside the home

61
Q

The place of technology in invisible work

A

The idea that invisible work can be offloaded to technologies: dishwashers, smartphones, refrigerators, roombas, doordash

62
Q

4 types of scaffolding

A

Single scaffolding, modular scaffolding, double scaffolding, and needle scaffolding

63
Q

Single scaffolding

A

Occurs when one person takes on the bulk of invisible work

64
Q

Modular scaffolding

A

One person acts as the hub for invisible work while relying on a network of help to do some physical work

65
Q

Double scaffolding

A

Appears in families in which spouses do their best to share their invisible work - including the physical and mental work

66
Q

Needle scaffolding

A

A sole person holds the weight of the invisible work while also working full time

66
Q

Needle scaffolding

A

A sole person holds the weight of the invisible work while also working full time

CMS 372T (3 decks)

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