Exam 1 Study Guide Flashcards
What is the definition of Organizational Behavior (OB)?
The study of individual and group behaviors in an organizational setting, aimed at improving organizational effectiveness.
How does OB differ from HRM?
OB focuses on individual and group behavior within an organization, while HRM deals with the management of people, including recruitment and training.
What is the primary focus of Strategic Management?
The long-term planning of the organization’s overall direction and goals, often utilizing OB principles.
List three examples of positive workplace behaviors.
- Proactivity
- Collaboration
- Problem-solving
What are common examples of worst behaviors in the workplace?
- Complaining
- Toxicity
- Procrastination
Define Job Performance.
The value an employee contributes through their work, including task and contextual performance.
What are the three types of Organizational Commitment?
- Affective Commitment
- Continuance Commitment
- Normative Commitment
What is Trust in the workplace?
The belief in the reliability, integrity, and ability of others.
Define Distributive Justice.
Perceived fairness of the outcomes, such as pay raises and promotions.
What does the Resource-Based View (RBV) emphasize?
The importance of human capital as the most valuable resource in an organization.
What does the Rule of One-Eighth suggest?
Only 12% of organizations will succeed in making long-term profits by fully investing in their employees.
What is a theory in the context of OB?
A collection of interrelated concepts and principles that explain behaviors and outcomes.
What is the scientific method in OB?
Developing hypotheses based on theories, testing them through data collection, and refining theories based on findings.
True or False: Correlation implies causation.
False
What are Task Performance behaviors?
Core duties related to the job description.
List two examples of Citizenship Behavior.
- Altruism
- Conscientiousness
Define job analysis.
The process of systematically collecting information about the duties, responsibilities, and requirements of a job.
What is Organizational Citizenship Behavior (OCB)?
Voluntary behaviors that contribute to the organizational environment.
What are Counterproductive Behaviors?
Behaviors that hinder organizational effectiveness, such as incivility and harassment.
What is MBO in performance management?
Management by Objectives, where managers and employees set clear, measurable objectives.
What are the three components of Organizational Commitment?
- Affective Commitment
- Continuance Commitment
- Normative Commitment
Define Psychological Withdrawal.
When an employee mentally disengages from their job.
What is Value-Percept Theory?
Employees evaluate job satisfaction based on the alignment of their job values and actual job experiences.
What is the role of feedback in the workplace?
Essential for improving performance, can be positive or corrective.
