Exam 1 part 2 Flashcards
Two types of decisions
satisficing and optimizing
Managers decide what is best for their team
Paternalistic
Offers the staff the ability to make a decision after information has been shared
informative
Decisions are made through an interactive, deliberate process where the staff may express and discuss options and preferences
shared decision making
Controlled by voluntary boards or trustees
Provide care to a mix of paying and nonpaying patients
Excess revenue over expenses is redirected into the organization for maintenance and growth
not-for-profit healthcare organizations
Operate with the specific intent of earning a profit by providing healthcare services to individuals who can afford to pay
Usually includes mission to provide high-quality healthcare
for profit healthcare organization
interacting with internal and external forces
Continual process of adaptation
open system
self contained
closed system
universe filled with unpredictable and random events
chaos theory
Written statement that articulates the values and beliefs of members of the organization about the nature of their work
Important for nurses to be involved in developing an organization’s philosophy about patient care, nursing, health and wellness
philosophy/ values statement
Reflection of the organizational norms or traditions as exemplified through behaviors that illustrate the values and beliefs of the organization
organizational culture
Amount of structure in terms of rules or policies
Formalization
organized around specialties
functional structures
focus on the various functions to produce a specific service or product
Service line structures
are complex and integrate both functional and service considerations
matrix structures
focus on delegation of decision making to professionals doing the work
Flat structures
is focused on allowing professional nurses to manage their practice. It involves the responsibility for making decisions at the patient, unit, and organizational level.
shared governance
Groups of people who are characterized by common racial, tribal, national, religious, linguistic, or cultural backgrounds
Ethnicity
in the margin between two cultures without a sense of belongingness to either
cultural marginality
belief that ones own belief is superior to others
ethnocentrism
tendency to impose ones beliefs, practices, values on others
cultural imposition
refers to maintaing several different cultures
multiculturalism
mediating between/ among cultures
cross-cultrualism
bridging significant differences in cultural practices
transculturalism
ability to influence
power
capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself
influence