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PPL > Exam 1 > Flashcards

Exam 1 Flashcards

1
Q

Triple aim in healthcare

A

Access
Quality
Cost of care

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2
Q

use of individual traits and abilities to interpret and emerging situation and address the situation in the absence of a script or defined plan

A

Leadership

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3
Q

act f any individual who guides others through a series of routines, procedures, or practice guidelines

A

management

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4
Q

requires active engagement and preparation by group members, just as accountable as leading or managing

A

followership

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5
Q

Leaders have a certain set of physical and emotional characteristics that are crucial for inspiring others toward a common goal. some theorists believe that traits are innate and cannot be learned, others believe that leadership traits can be developed in each individual

A

Trait theories

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6
Q

style theories focus on what leaders do in relational and contextual terms. THe achievement of satisfactory performance measures requires supervisors with their subordinated while comprehending the factors in the work environment that influence outcomes

A

Style theories

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7
Q

refers to a process whereby the leader attend to the needs and motives of followers so that the interaction raises each to high levels of motivation and morality. The leader is a role model who inspires followers through displayed optimism, provides intellectual stimulation and encourages follower creativity

A

transformational theories

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8
Q

people are motivated by a hierarchy of human needs

A

hierarchy of needs theory

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9
Q

Hygiene factors, such as working conditions, salary, status, and security motivate worker by meeting safety and security needs and avoiding job dissatisfaction. Motivator factors, such as achievement, recognition, and satisfaction of the work itself, promote job enrichment by creating job satisfaction

A

Two-factor theory

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10
Q

individuals perceived needs influence their behavior

A

Expectancy theory

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11
Q

is an operant approach to organizational behavior

A

OB modification

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12
Q

promotes the idea that the world is full of systems that interact and adapt through relationships

A

complexity theory

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13
Q

View of the world (or organization) as multiple visible and invisible part that interact constantly

A

systems thinking

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14
Q

Primary federal agency devoted to quality, safety, efficiency, and effectiveness of health care
Uses teamSTEPPS

A

Agency for healthcare research and quality (AHRQ)

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15
Q

Membership-based organization designed to develop and implement a national strategy for healthcare quality management and reporting
Nurse-sensitive care standards

A

National quality forum (NQF)

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16
Q

Not-for-profit organization that accredits healthcare organizations
Has deemed status from center for medicare and medicaid services

A

the joint commission (TJC)

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17
Q

International organization that provides accreditation in a variety of fields
Direct competitor to joint commission, survey annually

A

DNV/NIAHO

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18
Q

Prepare future nurses with knowledge, skills, and attitudes needed to continuously improve the quality and safety of healthcare systems

A

Quality and safety education fro nurses (QSEN)

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19
Q

Not-for-profit

Dedicated to rapidly improving care through mechanisms such as rapid cycle change projects

A

institute for healthcare improvement

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20
Q

is an individual who works with others to develop a clear vision of the preferred future and to make that vision happen

A

leader

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21
Q

Focuses on what is thought of as the traditional boss image; CNO and other managers convey that they are in charge of the decisions

A

Transactional

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22
Q

Relies on the group to provide input toward creating goals and setting standards; staff members value the organization as their own and expect to help shape its future

A

Transformational

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23
Q

Motivates through rewards for desired work
Monitors performance and focuses on problems
Reactive to problems

A

Transactional

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24
Q 
Challenges the process
Brings people together
Empowers others
Models the way
Attends to personal things
A

Transformational

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25
Q

Fulfills the contract or gets punished
Does the work and gets paid
Errors are corrected in a reactive manner

A

Transactional

26
Q 
Shares the vision
Has increased self-worth
Challenging and meaningful work
Coaching and mentoring happen
Feels valued
A

Transformational

27
Q

Work is supervised and completed according to rules
Deadlines are met
Limited job satisfaction
Low to stable level of commitment

A

Transactional

28
Q 
Increased loyalty
Increased commitment
Increased job satisfaction
Increased morale
Increased performance
A

Transformational

29
Q

theory that focuses on increasing productivity

A

scientific management theory

30
Q

theory that describes how leaders and followers define their own roles and others roles
Formal and informal leadership

A

Role theory

31
Q

Suggests that the environment and context in which people work is complex and dynamic and that this has a direct impact on organizational productivity

A

Quantum leadership

32
Q

single most important piece of legislation for nurses
Set educational and examination requirements
Mission is to protect the public

A

Nurse practice acts

33
Q

equates with carelessness

Usually refers to actions outside a profession

A

negligence

34
Q

Concerns professional actions
Failure to act in a reasonable and prudent manner
Common causes in nursing, include the failure to follow standards of care, communicate appropriately, access and monitor patients, and act as a patient advocate

A

Malpractice or professional negligence

35
Q

Established through a valid employment contract with the healthcare facility
Based on standards of care or the minimum requirement for acceptable practice

A

Duty owed to the patient

36
Q

Synonymous with failing to uphold the standard of care owed the patient
Generally shown at court through the testimony of expert witnesses

A

Breach of duty owed the patient

37
Q

Concept that certain events may reasonably be expected to cause specific results
Based on education and prior knowledge

A

Foreseeability

38
Q

What the nurse did or failed to do must directly cause the patient’s subsequent harm
The harm or injury that occurs must be physical
Pain and suffering are allowable harms when they accompany a physical injury

A

Causation and injury

39
Q

Individual responsibility and accountability for actions or omissions

A

Personal liability

40
Q

Employer’s accountability for the negligence of employees

Doctrine of respondeat superior (let the master answer) makes employers accountable for employees’ negligence

A

Vicarious liability

41
Q

Institution’s responsibility and accountability for maintaining an environment that ensures quality health care delivery

A

Corporate liability

42
Q

Active process of directing, guiding, and influencing the outcome of an individual’s performance of an activity

A

Supervision

43
Q

Transfer of responsibility, but not of accountability, for the performance of an activity
Most often encountered when working with unlicensed assistive personnel.

A

Delegation

44
Q

Transfer of responsibility and accountability for the performance of an activity

A

assignment

45
Q

This involves warning subsequent potential employers of staff incompetency or impairment

A

Failure to warn

46
Q

crimes committed against an individual or society; innocent until proven guilty beyond a reasonable doubt. Consequences range from fine to jail to death penalty

A

criminal law

47
Q

one individual sues another for money b/c of a perceived loss. Guilty verdict is based on the belief that the accused is more likely than not to have caused the injuries. Consequence is usually

A

civil law

48
Q

individual is sued by a state/federal agency responsible for enforcing statutes (The Texas Board of Nursing). Based on a clear and convincing standard. Consequence is action against nursing license

A

administrative

49
Q

duty to do good

A

beneficence

50
Q

do no harm

A

nonmalefience

51
Q

truth telling

A

veracity

52
Q

fairness

A

justice

53
Q

assisting with decision making

A

paternalism

54
Q

keepings one promise

A

fidelity

55
Q

Formal statements that articulate values and beliefs of a given profession

A

Professional codes of ethics

56
Q

Occurs when faced with situations in which two ethical principles compete

A

Moral distress

57
Q

A purposeful and goal-directed effort using a systematic process to choose among options

A

Decision making

58
Q

A decision-making step in which you make a choice that takes you from “what currently is” to “the best available option.”

A

Problem solving

59
Q

A mode of thinking, about any subject, content, or problem, in which the thinker improves the quality of their thinking by skillfully analyzing, assessing, and reconstructing it

A

Critical thinking

60
Q

Conceptualizing new and innovative approaches to a problem or issue by employing flexible and independent thinking

A

creativity

PPL (2 decks)

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