Exam 1 Concepts Flashcards
nursing process
A ssessment "D elicious" iagnosis P lanning I mplementation E valuation
ethnocentrism
tendency to view our own way of life as most acceptable
non-verbal behaviors
eye contact, personal space, touch, facial expressions, gestures
rules of etiquette - physically
ensure privacy, minimize interruptions, decrease noise, maintain 4-5 ft distance, equal status seating
rules of etiquette - nonverbal (respecting values of others)
appearance, posture, gestures, facial expressions, eye contact, voice, touch
communication pitfalls
AVOID: false reassurance, unwanted advice, using authority, avoidance language, distancing language
communication pitfalls cont’d
AVOID: professional jargon, leading questions, talking too much, interrupting, why questions
communication tools
open ended questions, reflecting, summarizing, SILENCE
language barriers
use trained interpreter, speak directly to pt, document use of interpreter
H and P parts
chief complaint, history of present illness, review of systems
assessment of the mind
A ppearance S peech L evel of consc.
B ehavior T hought I nsight/judgement
C ooperation A ffect C ognition
M ood Knowledge
P erception E ndings (life)
R eliability
echolalia
repetition of words/phrases
clanging
rhyming w/o reason
delusion
false fixed belief
hallucination
complete fabrication of the mind
auditory, visual, tactile, olfactory