Exam 1 CHP 2 Flashcards

1
Q

Creating and maintaining a fit between the organization’s objectives and resources and the evolving market opportunities.

A

Strategic Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A method of developing alternatives, which matches products with markets.

A

Anshoff’s Growth Matrix

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Process of anticipating future events and determining strategies to achieve organizational objectives in the future. PROCESS

A

Marketing Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the 5 Elements of a Marketing Plan?

A
  1. Business Mission Statement
  2. SWOT Analysis
  3. Objectives
  4. Marketing Strategy
  5. Implementation Evaluation Control
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Statement of a firm’s business based on analysis of benefits sought by customers and existing environmental conditions.

A

Mission Statement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Situational analysis by which a firm should identify their internal strengths and weaknesses and examine their external opportunities and threats.

A

(SWOT)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Factor or factors that cause customers to patronize a firm and not the competition. (Lowest cost or highest price)

A

Competitive Advantage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the 7 sources for competitive advantage?

A
  1. Patents
  2. Copyrights
  3. Locations
  4. Equipment
  5. Technology
  6. Customer Service
  7. Promotion
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the 4 requirements for marketing objectives?

A
  1. Realistic
  2. Measurable
  3. Time-specific
  4. Compared to a benchmark
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Produces mutually satisfying exchanges with target markets by selecting and describing 1 or more target markets and developing and maintaining a marketing mix.

A

Target marketing strategy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the 4 “P”s?

A
  1. Product
  2. Place
  3. Promotion
  4. Price
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the 3 techniques for effective strategic planning?

A
  1. Continual attention
  2. Creativity
  3. Management commitment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Increase market share among existing customers. (Present market)

A

Market Penetration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Attract new customers to existing products. (New market)

A

Market development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A strategy entailing the creation of new products for present markets. (Present market)

A

Product development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

A strategy of increasing sales by diversifying products. (New market)

A

Diversification