Exam 1 - Chapter 1 Flashcards
BI Definition
Delivering the right decision support to the right people at the right time
Analyzing product sales to determine the best ____ _____ opportunities
Analyzing product sales to determine the best cross-selling opportunities
______ and _____ your business processes
Understand and controlling your business processes
Effect of digitization
Who are the decision makers? People or programs?
- automated
Organizations are a combination of:
- Technology Capabilities
- Human Competencies
- Business Processes
Business Driven Environment
- Top Down
Information requirement
Business Driven Environment
- Bottom up
Information supply
Top management
Strategy Creation
Choosing an information strategy
Operational decision makers
Business processes
Usign information and knowledge
Analyst, controllers, and report developers
Reporting and analytics
Creating information and knowledge
ETL developers and database specialists
Data warehouse
Gathering data, making them accessible and usable
IT professionals
Data sources and IT Infrastructure
Data creation
______ is driven from top down
Strategy is driven from top down
C-Suite cares about KPI such as
(3)
C-Suite cares about KPI (key performance indicators) such as
- Marginal revenue
- Return on Equity (ROE)
- Return on Investment (ROI)
Strategy developed by
Strategy developed by
- C-Suite
- Senior Management
- Functional Management
Who needs information?
2
Who needs information?
Managers
Systems
Directly related to operational areas such as
(3)
Driven by strategy, but Driven by strategy, but - More functional Directly related to operational areas such as - Finance - HR - Operations
Analyst provides relevant information to ______ ______
Analyst provides relevant information to operational managers
(Analyst provide)
Mechanics include:
(4)
(Analyst provide) Mechanics include: (4) - Front end applications - Dashboards - Reports - Ad-hoc analysis tools
Report and Analyst Objective is to
Objective is to meet the needs of users higher in the stack
The Data Warehouse is a
The Data Warehouse is a
- Repository of enterprise information
- Integration with external sources
- Separate from operational data stores
- Optimized for data extraction
The Data Warehouse
- Focus is on
(3)
Focus is on:
Storing data
Merging data
Delivering data
IT Operations
- Supporting operational data sources
- All data that flows upstream starts here
IT Operations
Activities include
(4)
IT Operations Activities include - Relational data modeling - Business systems development - Development of new data sources - Acquisition of external data sources
