Exam 1 - Approaches to Management Flashcards
Name the 6 various approaches to management.
1) Process Approach
2) Quantitative Approach
3) Behavioral Approach
4) Deming Approach
5) Systems Approach
6) Contingency Approach
What is the Process Approach to management also called?
-Functional, universal, traditional, or classical approach to management
Which approach to management identifies management functions and fundamental principle of management?
PROCESS APPROACH
Name the various approaches to management (“BCD PQS”)
B - Behavioral approach
C - Contingency approach
D - Deming approach
P - Process approach
Q - Quantitative approach
S - Systems approach
Name the five universal functions of the process approach to management.
1) Planning
2) Organizing
3) Commanding
4) Coordinating
5) Controlling
What are the five universal functions of process management (“COP x3”)
C - Controlling C - Coordinating C - Commanding O - Organizing P - Planning
T/F: Process approach to management cannot stand alone as the only way of management.
TRUE
What is the approach to management that uses a scientific approach or management science?
Quantitative Approach
What does EOQ stand for?
Economic order of quantity
T/F: Quantitative approach to management can stand alone as the only way of managing.
FALSE
-Like process approach it cannot stand alone as the only way of managing in today’s complex environment
Name the approach to management that is a human relations approach or participative approach.
Behavioral Approach
What does MBO stand for?
Management by objectives
T/F: Behavioral approach to management is a very powerful approach.
TRUE
Can the behavioral approach to management stand alone?
NO
-Same as process approach and quantitative approach
How many points did Deming have?
14 universal points
Name 4 of Deming’s universal points from lecture.
1) Create constancy of purpose
2) Need to drive out fear
3) Eliminate barriers to joy in work
4) Institute a program of education and self-improvement for everyone
Which of Deming’s universal points in MOST important?
Create constancy of purpose
Which approach to management considers all parts of a given situation as being interrelated and interdependent?
Systems Approach
T/F: Pharmacy mostly uses the Deming Approach.
FALSE
-Pharmacy mostly use a Systems Approach
Can the systems approach stand alone?
NO
Which of the approaches to management can stand alone?
CONTINGENCY APPROACH
Which approach to management brings together management theory and practice?
Contingency Approach
