Exam 1 Flashcards
Only 22% of the population in the US speaks a language other than English. This could lead to future problems. Monolingualism is one sign that a nation suffers from:
Parochialism
Managers with a polycentric attitude:
Other cultures are extremely difficult to understand.
In China, people are frugal, save their money for their future and for the future of their children; they do not spend a lot of money on the ‘here and now’ issues. What kind of culture is this?
Long-term orientation
The type of approach successful managers will need in today’s global environment is a
________ approach.
Geocentric
Global trade today is shaped by two forces: Regional trading alliances and the ________.
World Trade Organization (WTO)
A _______________ is any type of international company that maintains operations in multiple countries.
Multi-national corporation
Frito-Lay a division of PepsiCo markets a Doritos chips in the British market that differs in taste and texture from the US and Canadian versions. This indicates that PepsiCo is a ___________ kind of company. When consumer product companies adapt their products to meet the needs of the local market, they reflect a _________ approach.
Multi-domestic, polycentric
The process of purchasing materials or labor from around the world based on lowest cost is called_____________
Global sourcing
Sony is a __________ company that has centralized its decisions to the home country. When a company centralizes its management and decisions to the home country, it reflects a ___________ attitude.
Global, ethnocentric
IBM has dropped its organizational structure based on geographic locations and reorganized into industry groups. This type of organization is called _____________ .
Transnational/Borderless organization
In stable and simple environments, there is more __________. On the other hand, when
environments are uncertain and complex, the organization shows more _________.
Centralization, Decentralization
When Ben & Jerry’s faced the risk of company failure, there was more ________________.
Centralization
An organization that has the characteristics of low departmentalization, wide spans of control, centralized authority and little formalization, is a _____________ organization.
Simple
The Neenan Company is a construction company. What is the typical structure that you might expect it to have?
Project structure
Merrill Lynch is one of the world’s largest financial institutions, with a full range of banking, investing, asset management and other financial and risk-management products and services. It is organized around three departments: Wealthy individuals, Institutional investors and Small corporations. This kind of departmentalization would be ___________.
Customer departmentalization
Jack Welch was Chairman and CEO electric. He envisioned an organization that was fluid and flexible. What was the essential characteristic of the design he imagined and strived to create in GE?
Cutting down walls and boundaries
Mattel Toys produces large batches of its Thomas train models in its Chinese manufacturing units and ships them for sale to the United States. This type of manufacturing technology is called ________________. This technology is associated with a/an __________ organizational design
Mass production, Mechanistic.
Name the type of organization that has eliminated work specialization, departmentalization, chains of command, authoritarian hierarchies, and demarcations between the organization and external suppliers and customers.
Boundaryless structure
Which structure has the combined benefits of efficiency and innovation?
Matrix structure
What kind of organizational structure does Google have?
Team Structure
Nick Stump is a marketing manager working for a cosmetic company. The company boasts to have developed a quick cure for baldness but recent laboratory tests did not reveal convincing results. Nick is in charge of the advertising campaign and his supervisor asks him to create an advertising campaign that is clearly misleading and untrue. Nick agrees to do this since he is fearful of being fired by his boss and wants to keep his job. What stage of moral development is Nick Stump at __________?
Pre-conventional level
The official website of Greenwood Coffee suggests that it is a ‘green coffee company devoted
to protecting the environment’. Greenwood coffee has two coffee K-cups, one of them is a green version for its consumers that care about the environment and another one is a non-green version for consumers that do not care about the environment. What approach is Greenwood Coffee following?
Market Approach
What is the relationship between social performance and economic performance?
Increases in social performance are associated with increases in economic performance
Which example below is a typical example of social responsiveness?
[A] A company that focuses on maximizing profits.
[B] A company that stays out of legal trouble.
[C] A company that helps the victims of an earthquake.
[D] A company that does everything right and nothing wrong.
A company that helps the victims of an earthquake.
What kinds of structures lead to unethical behavior?
Organizational structures that have performance appraisal systems that emphasize the ends over the means.
A brother and a sister getting married to each other seems morally incorrect. What dimension of issue intensity is this concerned with _______?
Social consensus
What kinds of individuals are most ethical?
Individuals with high ego strength and internal locus of control.
What view of management suggests that the only responsibility for management is to maximize profits and stay out of legal trouble?
Classical view of management
“If my colleague jumps off the cliff, I will do so too…” What level of moral development
does this quote reflect?
Conventional Level
A parochialistic belief that people from other countries do not have the needed skills, expertise, knowledge or experience to make the best decisions.
Ethnocentric
