Exam 1

Question 1

What are the 7 steps of the communication process?

Answer 1

Speaker
Message
Channel
Listener
Feedback
Interference 
Situation

Question 2

Compare and contrast public speaking and everyday conversation?

Answer 2

Feedback adapted to.
Stories told for maximum impact.
Logically organize thought
Messages tailored to audience.

Question 3

What is ethnocentrism?

Answer 3

Believing one’s group or culture is superior to all other groups or cultures

Question 4

How should we deal with nervousness (stage fright) when delivering a speech?

Answer 4

Prepare
Practice
Think positively

Question 5

Define positive nervousness

Answer 5

Controlled nervousness that helps energize a speaker for his or her presentation

Question 6

What are the guidelines for ethical speech making?

Answer 6

Make ethnically sound goals

Be fully prepared

Be honest

Avoid name calling

Put principles into practice

Question 7

List and explain the different types of plagiarism.

Answer 7

Patchwork plagiarism- stealing ideas, language from two or three sources and passing them off as one’s own.

Incremental plagiarism- failing to give credit for parts of speech borrowed from others

Global plagiarism- stealing speech from single source, passing it off as one’s own.

Question 8

What is nonverbal communication?

Answer 8

Based on use of voice, body

Question 9

What are the guidelines for listening?

Answer 9

Be courteous, attentive

Avoid prejudging speaker

Maintain free expression of ideas

Question 10

Compare and contrast denotative and connotative meaning.

Answer 10

Denotative- literal, dictionary meaning of word or phrase

Connotative- meaning suggested by associations or emotions triggered by word or phrase

Question 11

List and explain the main parts of a speech.

Answer 11

Introduction
Body
Conclusion

Question 12

What are the criteria for each part of a speech?

Answer 12

Introduction- gain attention, establish ETHOS, Reveal topic, Thesis statement

Body- select effective method of organization, limit and focus number of points, include transition statements

Conclusion- signal end, reinforce thesis statement, end on strong note

Question 13

Define credibility and goodwill.

Answer 13

Credibility- perception of speakers qualifications

Goodwill- perception of whether speaker has best interests of audience in mind

Question 14

List and define the two styles of endings.

Answer 14

Crescendo ending

Dissolve ending

Question 15

List and explain the different methods of delivery.

Answer 15

Manuscript- written out fully, read to audience

Impromptu- little or no immediate preparation

Memorization- commit to memory

Extemporaneous- carefully prepared and rehearsed, presented from brief note

Question 16

What are the two types of outlines typically used in public speaking?

Answer 16

Preparation outline

Speaking outline

Question 17

Explain the criteria for each type of outline.

Answer 17

Preparation outline- detailed outline developed during speech preparation

Speaking outline- brief outline to jog memory during presentation

Question 18

Why is outlining so important in public speaking.

Answer 18

It helps to guide and organize the speech

Question 19

List and define their strategic organizational patterns.

Answer 19

Preparation- cover page, 3-5 pages of work, references

Speaking- use visual framework of prep. outline, make legible, keep brief, include delivery cues

Question 20

What are connectives?

Answer 20

Transition
Internal preview
Internal summary
Signpost

Question 21

Define transitions

Answer 21

Indicates speaker has finished one thought and is moving to another.

Question 22

Define signposts.

Answer 22

Brief statement showing where speaker is and/or focusing attention on key ideas