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LEAD > Exam 1 > Flashcards

Exam 1 Flashcards

1
Q

What is human capital?

A

The productive potential of an individual’s knowledge, skill, and expertise

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2
Q

How do you build human capital?

A

Training
Work based development opportunities
Learning activities
Career planning

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3
Q

What is social capital?

A

The productive potential resulting from relationships, goodwill, trust, and cooperative effort

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4
Q

How do you build social capital?

A

Internally: mentoring, membership
Externally: conferences, local industry organizations

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5
Q

Concerned with behavior, right v. Wrong, good v. Bad, and the many shade of gray in between

A

Ethics

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6
Q

Ill conceived goals, motivated blindness, indirect blindness, slipper slope, and overvaluing lead to this…

A

Unethical behavior at work

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7
Q

Organizational commitment, employee engagement, perceived organizational support, and job satisfaction are this…

A

The major workplace attitudes

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8
Q

Personal values (person-culture fit), personality, leader behavior, organizational culture, meaningfulness, organizational climate, and psychological contracts drive…

A

Organizational commitment

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9
Q

Urgency, being focused, intensity, enthusiasm, personal factors, and environmental characteristics drive…

A

Emoter engagement

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10
Q

The extent to which employees believe their organization values their contributions and cares about their well-being (makes them happier) drives…

A

Perceived organizational support

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11
Q

Need fulfillment, met expectations, value attainment, equity, and disposition/genetic components drive…

A

Job satisfaction

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12
Q

What is OB?

A

An interdisciplinary field dedicated to understanding and managing people at work

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13
Q

A mix of people of different socially relevant group identities working or living together in a defined social system is…

A

Diversity

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14
Q

Over generalized belief that categorizes all members of a social identity group as “typical” of that group is a…

A

Stereotype

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15
Q

Intentional and unintentional, conscious and subconscious preference or predisposition toward one group compared to another is…

A

Bias

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16
Q

Preconceived, evaluative attitude about someone based on his or her group membership is…

A

Prejudice

17
Q

In order to have an inclusive team, there are three indicators that must exist…

A

Equitable employment practices
People and differences are valued
Inclusion in decision making

18
Q

The capacity for recognizing out own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships…

A

Emotional intelligence

19
Q

The big five are…

A 
Extra version
Agreeableness
Conscientiousness 
Emotional stability
Openness to experience
20
Q

Outgoing, talkative, sociable, assertive…

A

Extra version

21
Q

Trusting, good-natured, cooperative, softhearted…

A

Agreeableness

22
Q

Dependable, responsible, achievement oriented, persistent…

A

Conscientiousness

23
Q

Relaxed, secure, unworried…

A

Emotional stability

24
Q

Intellectual, imaginative, curious, broad minded…

A

Openness to experience

25
Q

A broad personality trait compromised of four narrower and positive individual traits…

A

Core self evaluation (CSEs)

26
Q

The four narrower traits within core self evaluation are…

A

Generalized self efficacy
Self esteem
Locus of control
Emotional stability

27
Q

A person’s belief about his or her chance of successfully accomplishing a specific task…

A

Self efficacy

28
Q

Ways of building self efficacy are…

A

Guidance
Social support
Prior experience
Physical/emotional state

29
Q

Suspected or influenced causes of behavior-consensus, distinctiveness, consistency-…

A

Casual attributions

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