Exam 1

Question 1

HW Product (Differentiation)

Answer 1

Customized

Question 2

HW Process (Differentiation)

Answer 2

1. Project

2. Job Shop

Question 3

HW Layout (Differentiation)

Answer 3

Process Focus Layout

*unique routes

Question 4

Fisher Product (Differentiation)

Answer 4

Innovative
Services
Short Product Life Cycle

Question 5

Fisher Supply Chain Design (Differentiation)

Answer 5

Responsive (Flexible)

Question 6

Fisher Relevant Costs (Differentiation)

Answer 6

Shortages, Overages

Market Mediation Costs

Question 7

SCOR Configs (Differentiation)

Answer 7

Engineered to Order

Made to Order

Question 8

SCOR Performance Attributes (Differentiation)

Answer 8

Reliability (RL)
Responsiveness (RS)
Agility (AG)
*external focus

Question 9

SCOR KPIs (Differentiation)

Answer 9

RL.1.1 Perfect Order Fulfillment
RS.1.1 Order Fulfillment Cycle Time
AG.1.1 Upside Supply Chain Flexibility
AG.1.2/1.3 Upside/Downside Supply Chain Adaptability

Question 10

Competitive Priorities (Differentiation)

Answer 10

Quality
Delivery (Time)
Responsiveness (Flexibility)

Question 11

HW Product (Cost)

Answer 11

Standardized

Question 12

HW Process (Cost)

Answer 12

3. Assembly Line

4. Continuous Process

Question 13

HW Layout (Cost)

Answer 13

Product Focus Layout

*one-piece flows

Question 14

Fisher Product (Cost)

Answer 14

Functional

Long Product Life Cycle

Question 15

Fisher Supply Chain Design (Cost)

Answer 15

Efficient

Question 16

Fisher Relevant Costs (Cost)

Answer 16

Physical Costs (transformation, transportation, managing inventories)

Question 17

SCOR Configs (Cost)

Answer 17

Made to Stock

Question 18

SCOR Performance Attributes (Cost)

Answer 18

Cost (CO)
Asset Management (AM)
*internal focus

Question 19

SCOR KPIs (Cost)

Answer 19

CO.1.1 Total Supply Chain Management Costs
CO.1.2 COGS
AM.1.1 Cash-to-Cash Cycle Time
AM.1.2 Return on Supply Chain Fixed Assets

Question 20

Competitive Priorities (Cost)

Answer 20

Cost