Exam 1 Flashcards
Human Relations studies focus on intrapersonal, interpersonal, intergroup, and organizational behaviors.
True
Helpers should assume the ultimate responsibility for solving other people’s problems.
False
Human Relations education draws extensively from social and behavioral sciences and education theories and concepts.
True
The most effective helpers do not believe that all people, including criminals, should be treated with respect.
False
A helper’s intervention methods and techniques are the keys to his or her effectiveness.
False
When they answer other people’s questions, helpers should be brutally truthful.
False
True empathy requires being able to temporarily leave one’s own life-space and try to think and feel like another person.
True
The best human relations theories do not state what is good but merely what would happen if certain things occur.
True
Good human relations theories are nothing more than common sense applied to social problems.
False
A clarified and well though-out theory can create order out of what otherwise would appear to be a disorganized situation.
True
According to Paul Mok, The Thinker is characterized by heavy emphasis on ideas, theories and long-range planning.
False
According to Paul Mok, The Sensor tries to analyze and understand the emotions of other people.
False
Human relations training began nationally in the United States during the post-World War II.
True
According to David Riesman, organization men and women of the 1940s and 1950s survived by distinguishing their thoughts from feelings and not leaving major decision to a few leaders.
False
The rise of human relations training was a result of young person in particular questioning existing socialization practices.
True