Exam 1 Flashcards
1
Q
Intercultural communication
A
communication that occurs between ppl of different cultures
2
Q
Intergroup communication
A
com.. b/n ppl from two different social, cultural, or demographic
3
Q
public communication
A
when a speaker address a large audience
4
Q
interpersonal comm.
A
intx in which there are two communicators
5
Q
bussines comm.
A
comm. in the workplace
6
Q
small group com.
A
comm. b/n 3 to 15 ppl
7
Q
mass comm.
A
when one source sends the same message to many ppl through mediated channel
8
Q
intrapersonal com
A
com. w/ yourself
9
Q
Interpersonal communication characterized by
A
interdepedence
rules of behavior
relational maintenance
10
Q
Principle of interpersonal communication
A
inescapable, irreversible, unreaptable
11
Q
episode
A
Any communication during which there is a source, receiver, and message
12
Q
receiver
A
person who attempts to make sense of the message from the source
13
Q
source
A
the originatpr of a though or emotion
14
Q
message
A
written, spoken, unspoken, element of communication
15
Q
context
A
environ. where com. took place
16
Q
feedback
A
ongoing verbal or nonverbal response to a message sent
17
Q
noise
A
anything that interfers and keeps a meeaga from being misunderstood
18
Q
message transfer
A
one way action
19
Q
message exchange
A
two way interactionl includes feedback
20
Q
message creation
A
simultaneous transaction
21
Q
visiiblity
A
ppl are privy to whats happening
22
Q
anonymity
A
don’t know who is sending and reciving a message, if noverbal/ verbal cues are absent
23
Q
distance
A
mediaced channels allow fro greater distance between communicatos
24
Q
permance
A
there is usually record of communication
25
unconscious incompetence
a communicator is incompetent and is unware of this fact
26
Conscious incompetence
a communicator is incompetent, but willing to learn how to become more competent
27
Conscious competence
communicator is aware of his or hers new communicators skills and is able to demonstrate proficiently
28
Unconscious competence
communicators demonstrates competence without aware that he or she is doing so
29
Nonverbal communication is more believable than verbal communication
we often pay greater attention to it when trying to detemrine the real meaning of someones message
30
nonverbal comm. is continuous
There is not start or stop to it
31
Nonverbal com. is mutil-channel
its comes through several channels at once
32
immediacy cues
nonverbal behaviors that com. liking and involvement
33
arousal cues
nonverbal behaviors that show feeling of interest and excitment
34
dominance cues
nonverbal behaviors that comm. status, pwr, postion, imporantce and control
35
Kinesic
human bodily movement, including hand gestures
36
Facial cues
comm. thru face expresion
37
proxemics
personal distance
38
Haptics
human touch
39
apperance
how you look naturally and with effort
40
Vocalics
tone, speed, pitch, volume of your words and all non-lang that comes our of mouth
41
artificats
anythign you have that com. somethign about you
42
Olfactics
messages we recieve through smell
43
Cues filtered theory
emitional expression is severly restircted in online comm.
44
social information processing theory
we can comm. relational and emotional messages via techonology, just takes longer
45
phonological rule
rules that dicate how we pronounce a word
46
syntactic
governs the way symbols(words) can be arranged to create the intended meaning
47
Pragmatic rules
determine how we adapt lang. in different soical and culutral context
48
conversational managment
is the process, initiating, maintaining, and closing statement
49
linguistic relativity
no direct translation
50
abstract words
words we cannot experience with our senses, or words that lack descriptive detail.
51
euphemism
a term that acts as a substitute fro a words that may not be socially acceptable in a given context.
52
allness
the tendency to use lang. to make sweeping and often untrue generalizations about a person or situations
53
polarization
the use of lang. that describes events and people in polarized extremes with opportunities for grey area
54
malapropism
confusion of one word for another word that has a different meaning but sounds similar
55
bypassing
when the same words mean something different to each person in the conversation
56
Restricted code
is the vocab/lang that us shared by members of a particular group
57
cultural context
is the degree to which meaning commincate through explicit lang. or though implict meaning and nonverbal cues.
58
High context cultures
derives most commuication thru nonverbal cues, such as space, eye contact, think japan
59
low context cultures
derive most info from explicitly states and literal meaning. straight up- think U.S
60
WHAT IS YOUR SELF-CONCEPT?
your idea of this self, your subjective personal description of who you think you are
61
SELF-AWARENESS
the consciousness of your "self". Ability to see your own thoughts
62
Subjective self-awareness
the ability to differentiate ourselves from others \\
63
objective self-awarness
ability to object to ones own thoughts and attention. Reflect on yourself
64
symbolic self-awareness
ability not to think of self
65
THE SIX IDENTITIES OF INTERPERSONAL INTERACTION
who you think you are, the other person is, the other person thinks you are, other person think they are, who they think you are, you think they are
66
HOW THE SELF-CONCEPT DEVELOPS
through intx w/ others
67
Symbolic intx theory
claims that the primary way we make sense of ourselves and the world is through our intx. with other people
68
THE LOOKING GLASS SELF
you learn based on intx with other who reflect your "self" back to you.
69
SOCIAL COMPARISON
The process of noticing how you compare and contrast to other individuals with whom you intx.
70
The Triadic model
people hang with ppl w/ similar attributes, and opinions
71
SELF-ESTEEM
evaluation of personal value.
72
SELECTIVE EXPOSURE
tendency to put ourselves in situations that reinforce who we think we are and the outcomes we expect
73
NARCISSISM
inflated but frail ego indicated by traits like vanity, conciet, and self-centered
74
ATTITUDES, VALUES, AND BELIEFS
Show self awareness
75
attitude
favorable and unfavorable predispositions aka liking or not liking someones
76
Beliefs
concepts of which is true and false
77
values
concept of good or bad- morals
78
spirtual self
internal thoughts about your values, moral standards, and beliefs
79
PERSONALITY
reactions to ones environments based on a set of enduring internal predispoitiosn and behavioral tendencies
80
COMMUNICATION STYLE
habitual way we communicate like assertivess, responsive, willing to commincation, comm. apprehension, shyness
81
willing to commincation
a persosn tendency to invite ot aviod com. w/ others
82
comm. apprehension
fear, anxiety, associated with either real or anticipated com. with other ppl
83
shyness
behavioral tendency not to talk or interact with other ppl
84
IMPRESSION MANAGEMENT
attempt to control how other see us
85
SELF-MONITORING
trying to control your impression
86
FACEWORK
the use of communication to maintain certain image of yourself
87
THE MEDIATED SELF
social enhancemnt hypo and soical compensation hypo.
88
soical enhancment theory
Popularity-seeking people who are more popular offline increase their popularity by increasing it on social media
89
soical compensation theory
Users attempt to increase their popularity to compensate for inadequate offline popularity
90
how to IMPROVING COMMUNICATION USING
OTHER-ORIENTATION
91
WORLDVIEW
Framework is the framework through which you interpret the world
92
PARADIGMS
a common way of understanding and organizing reality that is collectively agreed by society and that never gets questioned
93
SOCIAL IDENTITY
part of self concept that is derived
94
intergroup comm.
strive to explain the behavior that goes on between people any time individuals are focused on their group members as opposed to their unique individual personalities
95
interpersonal interaction
intx is driven by their interpersonal relationship and their individual charactertistic, not drive by social groups
96
intergroup intx.
comm. is drive by each persons respective membership. think on the same team so shared loved, opposite team=rivals
97
SALIENCE
the degree to which something stands out or is noticeable, influencing how information is processed and understood
98
co-culture
is a distinct cultral groups win a larger culture
99
enculturation
communication a group of cultures from one generation to the next
100
acculturation
person acquires new approaches, beliefs, and values after coming into contact with another cultre
101
CULTURAL VALUES
which are which a given group pf people value or appericate
102
HIGH UNCERTAINTY AVOIDANCE
high uncertainty= strict rules
103
LOW UNCERTAINTY AVOIDANCE
low uncertainty= loose rules
104
Power distance
to the distance on the social hierarchy that separate ppl who have diff. roles in society
105
HIGH POWER DISTANCE
larger social "distance" b/n ppl with diff. levels of pwr
106
LOW POWER DISTANCE
a smaller distance b/n ppl w/ dif. levels of social pwr/
107
Time orientation
refers to the importance a culture places on the future vs. the past and the present
108
LONG TERM TIME ORIENTATION
future focus, perseverance are valued
109
SHORT TERM TIME ORIENTATION
focus on the past and present, respect tradition
110
MASCULINE ORIENTATION
priorities, achievements, success, and material possessions
111
FEMALE ORIENTATION
priorities include family, personal relationship, and quality of life
112
social identity theory
One's social identity is that part of an individual's self-concept derived from his or her membership in a social group combined with emotional
113
INGROUPS
enormous impact on our identity and self-esteem
114
OUTGROUPS
out of your inner group,
115
positive distinction
helps ''booster" group self-esteem
116
COMMUNICATING accommodation theory
ppl adapt to their verbal and nonverbal styles to seem either seem similar or dissimilar to the ppl they interact with
117
METHODS FOR REDUCING INTERGROUP BIASES
decentering, empathy, listen, imagine, experience, and share
118
platinum rule
suggest that you behave towards others in the way that they would prefer, not necessarily how you would prefer
