Exam 1

Question 1

The planning,​ scheduling, and control of the activities that transform inputs into finished goods and​ services” is the definition of

Answer 1

operations management

Question 2

​”A network of manufacturers and service providers that work together to convert and move goods from the raw materials stage through to the end​ user” is the definition of

Answer 2

supply chain

Question 3

Which of these is an output to a single​ organization’s transformation​ process?

Answer 3

Fulfilled needs

Question 4

Which of these statements about the transformation process is​ best?

Answer 4

Operations are highly dependent on the quality of inputs.

Question 5

Which of these is NOT a flow that moves up and down the supply​ chain?

Answer 5

procedural

Question 6

The use of information technology to automate business transactions is known as

Answer 6

e-commerce

Question 7

The text indicates that which of the following is perhaps the most difficult of all the activities that operations and supply chain personnel​ perform?

Answer 7

relationship management

Question 8

The supply chain function works with finance and accounting on determining capital investments in manufacturing plants and resource​ levels, such as workforce. This supply chain activity is

Answer 8

capacity planning

Question 9

The supply chain function works with marketing and engineering to identify and qualify suppliers of goods and services as well as manage​ on-going supplier relationships. This supply chain activity is

Answer 9

purchasing

Question 10

The supply chain function works with marketing to manage the movement of physical goods throughout the supply chain. This supply chain activity is

Answer 10

logistics

Question 11

The supply chain function works with marketing to develop planning​ numbers, such as customer demand and availability of​ supply, which are needed for effective decision making. This supply chain activity is

Answer 11

forecasting

Question 12

Which of the following is a structural element of a business​ strategy?

Answer 12

computer systems

Question 13

Which of the following is an infrastructural element of a business​ strategy?

Answer 13

policies

Question 14

​McDonald’s focuses the employee on a specific task such as cashier or grill cook. Subway employees have broad skills and can run the entire restaurant by themselves. The choice of employee roles is an example of which of the following types of business​ elements?

Answer 14

Infrastructural

Question 15

The group that produces the product or provides the service, turning inputs into outputs, thereby adding value and creating wealth

Answer 15

Operations

Question 16

Supply Chain Flows (3)

Answer 16

• Physical
• Monetary
• Informational

Question 17

Physical Flow

Answer 17

physical activities associated with the process.