Exam 1 Flashcards
Medication Therapy Reviews (Core Element)
The medication therapy review is a systematic process of collecting patient-specific information, assessing medication therapies to identify medication-related problems, developing a prioritized list of medication-related problems, and creating a plan to resolve them
____ passed in 2003 required Part D plans to provide MTM services to a defined subset of beneficiaries to optimize therapeutic outcomes by improving medication use, reducing adverse drug events and interactions
MMA
Group 1 medicare part D
have multiple chronic diseases (3)
take multiplw part D drugs
likely to incur annual costs (1,623)
How many chronic diseases are there for medicare part D eligibility
10
Group 2 medicare part D
at-risk beneficiaries
potential for misuse or abuse
history of opioid overdose
what are the required services of medicare part D
annual CMR
quarterly TMRs
intervention for both beneficiaries and prescribers
info about safe disposal of drugs
what are the 5 core elements of MTM service model
CMR or MTR
persoanl medication list (PML)
Medication action plan (MAP)
intervention or referral
documentation and follow-up
what is CMR
collecting patient info
assess meds and drug-related problems
develop list of drug problems
plan to resolve issues
what is the CMR designed to do
improve pt knowledge of drugs
identify problems or concerns
pt to self-manage health
what is personal mediation list (PML)
Comprehensive record of the patient’s medications
recieved by pharmacist
written for literacy
what may a PML include
Patient demographics
Emergency contact information
Primary care physician (name and phone number)
Pharmacy/pharmacist (name and phone number)
Allergies and other medication-related problems
Date last updated and date last reviewed by health care provider
For each medication, include name, dose, indication, instructions, start date, stop date, ordering physician information, and special instructions
what is medication-related action plan (MAP)
-Patient-centric document containing a list of actions for the patient to use in tracking progress
-Collaborative effort between the patient and pharmacist
-Includes only elements that the patient can act on and that are within the pharmacist’s scope
-Patient should use the MAP as a guide to track progress toward a specified goal
What is intervention and/or referral
-The pharmacist provides consultative services and intervenes to address medication-related problems
-When necessary, the pharmacist refers the patient to the appropriate health care professional
-The intent of this element is to optimize medication use, enhance continuity of care, and encourage patients to take steps to prevent future adverse events
Intervention or Referral may be advised when:
The patient exhibits problems discovered during the CMR
The patient may require disease state management education
The patient may require monitoring for high-risk medications
patient perspective of payers
unfamiliar or dont think they need the service
pharmacists filld meds fast
don’t want to betray PCP
don’t want to waste pharmacist time
preference varies from in person to on phone
pharmacist perspective of payers
low compensation
busy schedule on top of this
paperwork varues
understaffed
cancelled appointments
lack of data
physician perspective of payers
admin burden (workload, less pt care, burnout)
pt health overall
professional roles
overall goals of payers
promote MTM
support outcomes
promote collab
refine services to admin burden
EHRs and improve MTM
leverage telemedicine
payment structure
What is SPO (structure process outcomes)
S: characters of prescribers, tools and resources, phsyical organization settings
P: activities btw pt and provider, services provided and the manner of them, tech or interpersonal
O: effects of care on health status of pt, intermediate or long-term, indicator of service quality
ECHO model (economic, clinical, humanistic, outcomes)
E: cost, actual vs estimates, direct vs indirect
C: disease state change, labs, adverse drug events
H: pt reported outcomes, surveys or interviews
O: end result
Star relationships meaning
medicare program rating: provide beneficiaries info on plane quality and performance
impact on pharmacies for star ratings
pharmacy can impact 50% of Medicare PDP’s
plans want to contract with pharmacies that will help them achieve high quality ratings
your pharmacy could be Preferred, Non-preferred, or excluded on Medicare Plans
changes in prescription reimbursement and DIR fees
what are the 2024 performance measures
diabetes med adherence
HTN (RAS antagonist) adherence
statin adherence
CMR completion rate
statin use in pt with diabetes
What is a CMR
A systematic process of:
* Collecting patient-specific information
* Assessing medication therapies to identify drug-related problems
* Developing a prioritized list of drug-related problems
* Creating a plan to resolve them
What is a CMR designed to do
- Improve patients’ knowledge of their prescriptions, OTC
medications, herbal therapies, and dietary supplements - Address problems or concerns
- Empower patients to self-manage their health conditions and medications
Where do medication reviews occur
hospital admission
transitions of care
hospital discharge
office visits
local pharmacist
What is the information needed to collect before an CMR
med list
disease states
healthcare providers
identify potential medication-related problems
What are the medication-related problems information needed to collect before a CMR
indication
safety
efficacy adherance
What medications are included in a PML
prescriptions, OTC, vitamins, minerals, herbals, supplements
What are the different nonverbal commincation
body language
proximity
tone of voice
facial expressions
silence
rate of speech
What are some strategies to improve nonverbal communication
facial expressions
-smile, raise pitch/tone of voice
open stance
-square in front of person, slight lean, 50-75% eye contact
self-awareness
-monitor yourself during session
What are leading/loaded questions
guides patients towards certain answers you hope to hear
may force patient to recall incorrect information
more common when pharmacists have time limitations
should be avoided