EXAM 1

Question 1

SAP HAS ___% ERP MARKET SHARE

Answer 1

24%

Question 2

___ perform specialized tasks or activities

Answer 2

Functions

Question 3

___ cut across functions

Answer 3

Processes

Question 4

3 THINGS ERP systems DO NOT:

Answer 4

Define the organization mission or vision

Set goals for organizations and groups
Define competitive business strategies

Question 5

6 Key Business Processes (Modules) utilized within SAP

Answer 5

Procurement, Materials Management – Buy
Production Planning – Make
Fulfillment, Sales and Distribution– Sell
Material Planning – Plan
Financial Accounting – Tracking for External Reporting
Management Accounting – Tracking for Internal
Reporting

Question 6

Focusing on functional objectives without regard to process objectives

Answer 6

SILO EFFECT

Question 7

Organization goes from a prototype environment to an active, live ERP business system. Old management systems are discontinued.

Answer 7

Go Live and Support:

Question 8

Shows the transfer of responsibility (business processes require the coordination of several functions to work together)

Answer 8

swimlane flowchart

Question 9

A Process Map

Answer 9

What you are trying to discover:
Who and what are inputs and outputs to specific tasks
What tasks are done by each person
What decisions must be made during the process

We are not trying to understand how long it takes to do the job

Question 10

DC is a

Answer 10

Distribution Channel (Class of Customer)––

Question 11

Cash is needed to purchase raw materials UNTIL THE customer pays the invoice in cash.

Answer 11

Cash-to Cash Cycle

Question 12

Client-Server Architecture

Answer 12

R/3 architecture: Three Tier Real Time Data Processing

Question 13

3 LAYERS OF Client-Server Architecture

Answer 13

Presentation Layer: User Interface

Application Layer: Limits the transactions allowed

Data Layer: Physical location of the data

Question 14

SOA

Answer 14

Service-Oriented Architecture

Question 15

Service-Oriented Architecture

Answer 15

Web-enabled applications
Can link a variety of Client-Server systems together
Standardizes the user interface for a variety of Client Server systems
Enables custom capabilities without changing the underlying applications

Question 16

Three types of enterprise system data

Answer 16

Organizational Data

Master Data

Transaction Data

Question 17

3 TYPES OF Organizational data

Answer 17

Client or Enterprise Level

Company Level (company code)

Plant Level

Question 18

Client Code (#)–

Answer 18

this is the global company

Question 19

Username

Answer 19

this is like your company code

Question 20

Master data

Answer 20

General data that applies across company code

Financial data that is company code specific

Area specific data that applies to specific functions or plants

Question 21

Transaction data

Answer 21

Associated with process steps

Question 22

___ is never deleted – you can always see who did what activity in SAP

Answer 22

Transaction Data

Question 23

BPMN stand for

Answer 23

Business Process
Modeling Notation

Question 24

Profit Margin =

Answer 24

Your Company’s Profit/Your Company’s Revenue

Question 25

Market Share =

Answer 25

Your Company’s Revenue/All Company’s Revenue put together

Question 26

Market to Sales Ratio =

Answer 26

Your Company’s Marketing Expenses/Your Company’s Revenue

Question 27

Average Sales Per Day (by Revenue) =

Answer 27

Revenue for the Quarter/30

Question 28

Average Sales Per Day (by Volume) =

Answer 28

Volume for the Quarter/30

Question 29

Capacity Utilization =

Answer 29

Your Actual Production /Your potential Maximum Production

Question 30

Overall Enterprise that owns all companies

Answer 30

Client

Question 31

ORDERING HEIRARCHY

Answer 31

PURCHASE ORDER
SUPPLY ORDER
SALES ORDER

Question 32

IMPORTANT ORG DATA

Answer 32

Client
Company Code
Distribution Channel

Question 33

Customer Credit is evaluated or adjusted when you ___?

Answer 33

create a quotation

Question 34

PURCHASE ORDER FLOW

Answer 34

Question 35

SALES ORDER FLOW

Answer 35

Question 36

SHIPPING FLOW

Answer 36

Question 37

BILLING FLOW

Answer 37

Question 38

PAYMENT FLOW

Answer 38

Question 39

Breaks down the forecast into individual products so that we can predict and order the raw materials needed

Answer 39

DISAGGREGATION