Ethics Flashcards
What are the seven mandatory principles for solicitors?
Solicitors must act:
To uphold the rule of law and proper administration of justice.
In a way that maintains public trust in the profession.
With independence.
With honesty.
With integrity.
To promote equality, diversity, and inclusion.
In the best interests of each client.
What happens if two principles conflict?
The principle safeguarding the wider public interest takes precedence.
Can a solicitor discriminate based on personal views?
No, solicitors must not allow personal views to affect professional relationships or decisions.
What is a solicitor’s duty towards unrepresented parties?
Solicitors must not take unfair advantage of unrepresented parties, such as including onerous terms in agreements and misleading them about their rights.
What constitutes misleading another party or the court?
Misleading includes both action and omission, such as failing to correct an opponent’s error about key facts.
How should a solicitor handle matters outside their expertise?
A solicitor should not accept cases they are not qualified to handle unless they can acquire the necessary knowledge promptly.
What are the two main types of conflicts of interest?
Own interest conflicts: Between the solicitor (or their firm) and the client.
Client conflicts: Between two or more clients.
How can a solicitor act when there is a conflict between clients?
Solicitors can act if:
The clients have a substantially common interest.
They are competing for the same objective, provided safeguards and client consent are in place.
How does the duty of confidentiality apply after representation ends?
The duty continues even after the solicitor-client relationship ends, including after the client’s death.
Can a solicitor pay a witness to testify?
No, except for legitimate expenses like travel or lost wages.
What must a solicitor do if their client commits perjury during a trial?
They must urge the client to correct their testimony. If the client refuses, the solicitor must cease representation.
Can a solicitor receive financial benefits from a client’s instruction?
Only with the client’s informed agreement. For example, referral fees to ancillary service providers must be disclosed and approved.
What incidents must a solicitor report to the SRA?
Events such as insolvency, criminal charges, cautions, or false information provided to the SRA.
Can a solicitor prohibit a client from reporting a dispute to the SRA in a settlement?
No, settlement agreements cannot include such provisions.
Can a solicitor approach potential clients directly to offer services?
No, solicitors cannot make unsolicited approaches to advertise services, except to current or former clients
What cost information must a solicitor provide to a client?
Solicitors must give the best possible cost estimate at the outset and update it as necessary, ensuring clarity about fees and VAT.
What is an undertaking, and how is it enforced?
An undertaking is a written or oral promise by a solicitor or a member of their firm to do something. It is personally binding on the solicitor and enforceable in court.
Can support staff inadvertently create enforceable undertakings?
Yes, if support staff make promises on behalf of the solicitor, they can be interpreted as undertakings if the other party relies on them.
What is a solicitor’s duty when the court is unaware of material case law?
The solicitor must bring relevant case law or statutes to the court’s attention, even if it undermines their client’s case.
Can a solicitor represent a client they know committed a crime but pleads not guilty?
Yes, as long as the client does not assert innocence or provide false evidence.
What are the responsibilities of supervising solicitors?
They must ensure effective oversight of junior solicitors and non-solicitor staff, including during absences like holidays.
What happens if a junior solicitor breaches rules under poor supervision?
The supervising solicitor may be held accountable for failing to provide proper guidance and oversight.
Can solicitors refer clients to businesses they have a financial interest in?
Yes, but they must disclose their interest to the client, ensure the referral is in the client’s best interest, and obtain client consent.
Are referral fees allowed in criminal or personal injury cases?
No, solicitors cannot pay or receive referral fees in these cases
How should a solicitor handle a conflict discovered during representation?
The solicitor must inform the affected clients and assess whether they can continue acting. In many cases, they must cease representing one or both clients.
Can a solicitor draft a will for a client that includes a significant gift to the solicitor?
Only if the client takes independent legal advice about the gift, or if the solicitor is a relative and the gift is similar to others in the will.
Can a solicitor disclose information about a deceased client’s will?
No, they must maintain confidentiality and cannot share details with beneficiaries until the client’s death.
What precautions should a solicitor take to prevent confidentiality breaches by support staff?
They must ensure staff are properly trained, supervise their work, and protect client information from being inadvertently disclosed.
How should a solicitor adjust their communication with clients?
They must tailor their communication to suit the client’s attributes, such as providing clear explanations or using alternative formats for clients with disabilities.
What should a solicitor do if they suspect a client’s representative (e.g., a power of attorney holder) is acting improperly?
They should investigate and, if necessary, refuse instructions that are not in the client’s best interests.
What should a solicitor do after accidentally disclosing sensitive client information?
They should request the third party to return or destroy the information, report the incident to their COLP, and inform the client.
Can a solicitor include confidentiality clauses in dispute settlements?
They may include clauses to protect confidentiality but cannot prevent the client from reporting matters to the SRA or Legal Ombudsman.
What is a solicitor’s duty when another solicitor breaches regulations?
They must report the breach to their firm’s Compliance Officer for Legal Practice (COLP), who is responsible for informing the SRA.
Is a solicitor responsible for ensuring the COLP reports a breach?
No, unless the solicitor knows the COLP will not act. In such cases, the solicitor must report directly to the SRA.
What must a solicitor inform clients about complaints?
At the outset of a retainer, clients must be informed in writing about the complaints procedure, their right to complain to the Legal Ombudsman, and the steps to do so.
How must solicitors handle complaints?
Complaints should be handled promptly, fairly, and at no cost to the client. If unresolved within eight weeks, clients must be informed of their rights to escalate the complaint.
Can a solicitor claim they acted improperly because their employer instructed them to do so?
No, solicitors must maintain independence and cannot use company directives as a defense for breaching the Solicitors Regulation Authority (SRA) Standards.
How does the principle of public interest affect solicitor decision-making?
If a conflict arises between client interest and public interest (e.g., reporting a serious crime), the public interest takes precedence.
Can solicitors accept instructions they find morally objectionable?
Yes, solicitors must separate personal views from their professional duties and not refuse representation solely because of a client’s beliefs or conduct unrelated to the case.
What should a solicitor do if they realize their client’s representative is exploiting the client’s assets?
Investigate the matter and, if necessary, refuse to carry out the representative’s instructions to protect the client’s best interests.
What measures should a supervising solicitor take to ensure proper oversight during their absence?
They must arrange for effective supervision, such as delegating responsibilities to another qualified solicitor, to ensure ongoing compliance.
Who is accountable for the work of non-solicitor staff in a law firm?
The supervising solicitor and the firm itself are accountable for ensuring non-solicitor staff adhere to ethical and regulatory standards.