Ethics

Question 1

non technical skills

Answer 1

task management
team working
situation awareness
decision making

Question 2

common sources of risk

Answer 2

poor procedures
multi-tasking
fatigue
interruptions
workload fluctuations
failure to follow up
poor hand over of care between staff
ineffective communication
shortage of time
unfamiliarity with task
inexperience
inadequate chekcing
poor human interface

Question 3

human factors

Answer 3

affect
perception
cognition
memory
motor activty
involuntary activity
stress
overload

Question 4

operational vs organisational vs human

Answer 4

operational;
non-technical skills, incident reporting

organisational;
standardisation, systems factors

human;
perception, cognition affect, psychomotor
impact of context

Question 5

how to manage human factors

Answer 5

avoid reliance on memory to remember
review and simplify processes
standardise common processes and procedures
routinely use checklists
decrease reliance on being extra careful

Question 6

biopsychosocial model

Answer 6

biological factors - genetics, viruses, bacteria, structural detects
psychological - cognitions, emotions, behaviours
social factors - social normal, pressures to change, social values, social class ethinicity