Ethics Flashcards
1
Q
How do you take responsibility?
A
complaints
2
Q
How do you deliver a high standard of service?
A
VAD proposals - Clear in what I have allowed for in scope and fee, set out programme, fortnightly catch ups, customer satisfaction questionnaires, lessons learnt
3
Q
How do you act with integrity?
A
Stow Maries - QS tender RSS - pressure from the client to ask architects to reduce their fees