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ERP Flashcards

1
Q

What are the five basic business entities

A 
suppliers
customers
employees
invoices/ payents
products and services
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2
Q

What is the purpose of ERP system?

A

centralised database
shared across functional areas
many business processes

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3
Q

What is the business value of ERP systems?

A

firm wide information
rapid responses to customer requests for info or products
analytical tools evaluate overall org. perf.

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4
Q

What are the roles of ERP in business?

A

integration of functional areas
redesigning of business processes
standardisation of systems and procedures
networked business

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5
Q

How does ERP influence the marketplace?

A

globalisation of commerce

technological change

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6
Q

What are the ways to access enterprise systems?

A

on premise
hosted
on demand
mobile

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7
Q

What is on-premise ERP system?

A

own computer hardware and software

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8
Q

What are the advantages of on-premise ERP system?

A

control

flexibility

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9
Q

What are the disadvantages of on-premise ERP system

A

initial high cost
complex software implementation
maintenance and upgrades

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10
Q

What is hosted Erp?

A

you own the software on ISP server

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11
Q

What are the hosted ERP?

A

platform as a service

infrastructure as a service

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12
Q

What are the advantages of hosted ERp

A

can connect from anywhere

pay once 15%-20%

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13
Q

What is example of on-demand Erp?

A

software as a service

rent hardware

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14
Q

What are the advantages of on-demand ERp

A

no upfront costs

easy implementation

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15
Q

What are the disadvantages of on-demand ERP

A

overtime, monthly fees expensive

less control, at mercy of vendor

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16
Q

What are the advantages of mobile ERP?

A 
improved quality of service
greater productivity
deeper business relationships
competitive advantage
increase win-rates with mobile access to real-time customer data
17
Q

What are the main functional areas

A

SCM
MS
AF
HR

18
Q

What does a business process consist of?

A

set of tasks

logical

19
Q

Business processes can be tied to a functional area of it can be

A

cross functional

20
Q

What are the ERP software vendors

A

SAP
infor
epicor
microsoft dynamics

21
Q

What does an ERP consist of?

A

integrated software modules

central databse

22
Q

What does ERP supplement in Information Systems?

A

TPS transaction processing systems
MIS management informational systems
DSS decision support system

23
Q

What are the companies using mobile ERP

A

accenture
BMW
Exxon
Coca Cola

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