Equipment And Safety

Question 1

Accident report

Answer 1

A written document that is completed any time anyone at a business (client, manager, practitioner, guest, owner, other) is injured in an accident, causes injury to another, or causes property damage. An accident report should include the address of the premises where the accident occurred; the date and time; the name of the person filing the report and his/her job title; the name, address, email, and phone numbers of all individuals involved, including any witnesses; a detailed account of what happened and written witness accounts of what happened when appropriate; a description of injuries or property damage; and a description of how the matter was resolved (e.g., the client was sent to the emergency room, the insurance company was contacted, etc.). A copy should be filed at the business and provided to those involved in the accident.

Question 2

Client screening

Answer 2

A process for vetting clients to ensure their reasons for seeking massage therapy are legitimate. It includes questions the receptionist asks when the client calls to book a first appointment, and the gathering of the client’s contact details over the phone. It also includes sharing the clinic policies such as the draping policy, the policy on drugs and alcohol, and the policy on sexual innuendo or misconduct. Client screening also includes careful listening to client messages for red flags. For example, if a client asks what a practitioner looks like or what he or she will wear during the massage, it is a red flag.

Question 3

water and oil emulsion with thick consistency used for lubrication during a massage.

Answer 3

Cream

Question 4

Situations that would warrant an Incident report

Answer 4

include a client making sexual advances during the massage session causing the practitioner to terminate the session, or a client who is unhappy with a massage and ends a session early, demanding a refund.

Question 5

An incident report should include

Answer 5

1.date, time,
2. place the incident occurred
3. the name and title of the person filing the event, the
4. contact details of involved individuals and witnesses
5. detailed account of what happened
6. written witness accounts of what happened if appropriate,
7. How the matter was resolved (e.g., the client left the premises, or the client was given a full refund, etc.).

Question 6

A water and oil emulsion used for lubrication during a massage.

Answer 6

Lotion

Question 7

A substance used to prevent undue friction between the therapist’s hands and the client’s skin during a massage.

Answer 7

Lubricant

Question 8

This essential item of massage equipment supports the client in a reclining position:

Answer 8

Massage table

Question 9

In order to avoid damage and prolong the life of the vinyl covering on a massage table

Answer 9

Avoid exposing it to direct sunlight or high temperatures