EPPP (Nicky's Qs) - Ethics Flashcards
Qs drafted while reading Study Volumes.
What sections comprise the APA’s Ethical Principles of Psychologists and Code of Conduct (i.e. the Ethics Code)?
- Introduction
- Preamble
- General Principles (A-E)
- Ethical Standards
What is the role of the Ethics Code Introduction?
It discusses the intent, organization, procedural considerations, and scope of application of the Ethics Code.
An important distinction between the Preamble and General Principles and the Ethical Standards of the Ethics Code.
The Preamble and General Principles are aspirational goals. They are intended to guide psychologists toward the highest ideals of psychology. They are not themselves enforceable rules, and thus will not be used as the basis of disciplinary action against a psychologist. However, they should be considered when trying to determine an ethical course of action.
The Ethical Standards delineate enforceable rules for how psychologists should act. These are mandatory and are usually cited in a charge of ethical misconduct by the Ethics Committee.
The Ethics Code does no apply to…
… the purely private conduct of psychologists.
The Ethics Code applies to…
All psychologists’ activities that are part of their scientific, educational, or professional roles as psychologists only.
Caveat: “APA may take action against a member after his/her conviction of a felony, expulsion or suspension from an affiliated state psychological association, or suspension or loss of licensure.”
Note that according to Fisher (2009), in the case of a felony, APA may take action whether or not it resulted directly from activities performed by the member in his/her professional role. (Vol. I, p. 8)
The Ethics Code is not intended to…
… serve as a basis of civil liability.
The Preamble
States the primary goal of the Ethics Code:
To provide a common set of principles and specific standards to cover most situations encountered by psychologists in their professional and scientific work.
To ensure the welfare and protection of the individuals and groups with whom psychologists work and the education of members, students, and the public regarding ethical standards of the discipline.
The General Principles
Principle A: Beneficence and Nonmaleficence.
Principle B: Fidelity and Responsibility.
Principle C: Integrity.
Principle D: Justice.
Principle E: Respect for People’s Rights and Dignity.
Principle A
Beneficence and Nonmaleficence
Principle B
Fidelity and Responsibility
Principle C
Integrity
Principle D
Justice
Principle E
Respect for People’s Rights and Dignity
Principle A: Beneficence and Nonmaleficence
Psychologists…
- strive to benefit those with whom they work.
- take care to do no harm.
- seek to safeguard the welfare and rights of those with whom they interact professionally and other affected persons.
- seek to safeguard the welfare of animal subjects of research.
- attempt to resolve conflicts in a responsible manner that avoids or minimizes harm.
- are alert to and guard against personal, financial, social, organizational, or political factors that might lead to misuse of their influence.
- strive to be aware of the possible effect of their own physical and mental health on their ability to help those with whom they work.
Principle B: Fidelity and Responsibility
Psychologists…
- establish relationships of trust with those with whom they work.
- are aware of their professional and scientific responsibility to society and to the specific communities in which they work.
- uphold professional standards of conduct, clarify their professional roles and obligations, accept appropriate responsibility for their behavior, and seek to manage conflicts of interest that could lead to exploitation or harm.
- consult with, refer to, or cooperate with other professionals and institutions to the extent needed to serve the best interests of those with whom they work.
- are concerned about the ethical compliance of their colleagues’ scientific and professional conduct.
- strive to contribute a portion of their professional time for little or no compensation or personal advantage.
Principle C: Integrity
Psychologists…
- seek to promote accuracy, honesty, and truthfulness in the science, teaching, and practice of psychology.
- do not steal, cheat, or engage in fraud, subterfuge, or intentional misrepresentation of fact.
- strive to keep their promises and to avoid unwise or unclear commitments.
- have a serious obligation to consider the need for, the possible consequences of, and their responsibility to correct any resulting mistrust or other harmful effects that arise from the use of deception when such techniques may be ethically justifiable to maximize benefits and minimize harm.
Principle D: Justice
Psychologists…
- recognize that fairness and justice entitle all persons to access to and benefit from the contributions of psychology and to equal quality in the processes, procedures and services being conducted by psychologists.
- exercise reasonable judgment and take precautions to ensure that their potential biases, the boundaries of their competence, and the limitations of their expertise do not lead to or condone unjust practices.
Principle E: Respect for People’s Rights and Dignity
Psychologists…
- respect the dignity and worth of all people, and the rights of individuals to privacy, confidentiality, and self-determination.
- are aware that special safeguards may be necessary to protect the rights and welfare of persons or communities whose vulnerabilities impair autonomous decision making.
- are aware of and respect cultural, individual, and role differences, including those based on age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, and socioeconomic status and consider theses factors when working with members of such groups.
- try to eliminate the effect of their work of biases based on those factors, and they do not knowingly participate in or condone activities of others based upon such prejudices.
The Ethics Code attempt to protect client welfare.
Provides mandatory, enforceable Ethical Standards that govern a psychologist’s behavior in consultations, therapy, research, forensic settings, and other contexts.
A psychologists primary consideration.
Client Welfare.
While the welfare of non-clients, colleagues, and the profession of psychology and other issues are certainly important, a psychologist’s first consideration when choosing a course of action in the context of his/her professional activities is ALWAYS the welfare of the client.
Ethical vs Legal Requirements
When a conflict between ethical and legal requirements occurs, psychologists must resolve it in a way that is “in keeping with basic principles of human rights.”
The appropriate action to take depends on the nature of the situation, some of which are addressed by APA in fairly clear guidelines (e.g. Specialty Guidelines for Forensic Psychology 6.03.02, addressing how to approach limits on confidentiality when conducting evaluations for the court).
Further, if “the Ethics Code establishes a higher standard of conduct than is required by law, psychologists must meet the higher ethical standard.” Examples: misrepresenting research results, accepting a past sexual partner as client, providing a diagnosis of a caller to a ration or TV talk show. p. 9
Pro Bono Services
Professional services provided without charge or other personal advantage.
These are recommended (by the aspirational General Principle B), but are not required (i.e. not mentioned in the mandatory Ethical Standards).
As described in the Preamble, a primary goal of the Ethics Code is ensuring the “________ of the individuals and groups with whom psychologists work.”
welfare and protection
Although APA is able to enforce adherence to the Ethics Code for APA members only, violation of its provisions may result in action by the state ________, court or other authority.
licensing board
The Introduction states that the Ethics Code applies only to activities that are relevant to a psychologist’s professional roles but also states that “APA may take action against a member after his or her conviction of a ________.
felony
The Introduction notes that, when there is a conflict between ethical and legal requirements, psychologists must resolve it in a way that is “in keeping with basic principles of ________.”
human rights
General Principle B states that “psychologists strive to contribute a portion of their professional time for little or no compensation or personal advantage,” which implies that providing pro bono services is ________ by the Code.
recommended
While the Ethical Standards provide mandatory and enforceable provisions, the Preamble and General Principles are ________ and nonenforceable, which means that they provide general guidelines for ethical decision-making but will not serve as the basis for disciplinary action against a psychologist.
aspirational
The Ethical Standards
E.S. 1: Resolving Ethical Issues E.S. 2: Competence E.S. 3: Human Relations E.S. 4: Privacy and Confidentiality E.S. 5: Advertising and Other Public Statements E.S. 6: Record Keeping and Fees E.S. 7: Education and Training E.S. 8: Research and Publication E.S. 9: Assessment E.S. 10: Therapy
Ethical Standard 1
Resolving Ethical Issues
Ethical Standard 2
Competence
Ethical Standard 3
Human Relations
Ethical Standard 4
Privacy and Confidentiality
Ethical Standard 5
Advertising and Other Public Statements
Ethical Standard 6
Record Keeping and Fees
Ethical Standard 7
Education and Training
Ethical Standard 8
Research and Publication
Ethical Standard 9
Assessment
Ethical Standard 10
Therapy
E.S. 1.01: Misuse of Psychologists’ Work
Psychologists take reasonable steps to correct or minimize the misuse or misrepresentation of their work.
Discussion: It is up to the psychologist to decide what should be done when this happens. However, the appropriate action is usually to contact the involved party and request that a corrective measure be taken. One should then document the action taken to correct the misuse or misrepresentation.
E.S. 1.02: Conflicts Between Ethics and Law, Regulations, or Other Governing Legal Authority
Pertaining to when a psychologist’s ethical responsibilities conflict with the law, regulations, or other governing legal authorities.
Psychologists clarify the nature of the conflict, make known their commitment to the Ethics Code, and take reasonable steps to resolve the conflict in a manner that is consistent with the General Principles and Ethical Standards.
Note: under no circumstances may this standard be used to justify or defend violating human rights!
E.S. 1.03: Conflicts Between Ethics and Organizational Demands
Pertaining to when demands of an organization with which the psychologist is affiliated or for whom they are working are in conflict with the Ethics Code.
Psychologists clarify the nature of the conflict, make known their commitment to the Ethics Code, and take reasonable steps to resolve the conflict in a manner that is consistent with the General Principles and Ethical Standards.
Note: under no circumstances may this standard be used to justify or defend violating human rights!
E.S. 1.04: Informal Resolution of Ethical Violations
Involves bringing up the concerns of an ethical violation directly to the offending psychologist.
When? Should be pursued when this appears to be an appropriate course of action and when the intervention does not violate any confidentiality rights that may be involved.
When not? If a violation has substantially harmed or is likely to substantially harm a person or organization and is not appropriate for an informal resolution.
E.S. 1.05: Reporting Ethical Violations
Involve taking further action than an informal approach, such as making a referral to state or national committees on professional ethics, to state licensing boards, or to the appropriate institutional authorities.
When? If a violation has substantially harmed or is likely to substantially harm a person or organization and is not appropriate for an informal resolution or when an informal resolution has not succeeded in resolving the matter satisfactorily.
When not? This standard does not apply when an intervention would violate confidentiality rights or when psychologists have been retained to review the work of another psychologist whose professional conduct is in question.
E.S. 1.06: Cooperating with Ethics Committees
Psychologists cooperate in ethics investigations, proceedings, and resulting requirements of the APA of any affiliated state psychological association to which they belong. In doing so, they address any confidentiality issues. Failure to cooperate is itself an ethics violation.
Note: Making a request for deferment of adjudication (judgment, ruling) of an ethics complaint pending the outcome of litigation does not alone constitute noncooperation.
E.S. 1.07: Improper Complaints
Psychologists do not file or encourage the filing of ethics complaints that are made with reckless disregard for or willful ignorance of facts that would disprove the allegation.
E.S. 1.08: Unfair Discrimination Against Complainants and Respondents
Psychologists do not deny persons employment, advancement, admissions to academic or other programs, tenure, or promotion, based solely upon their having made or their being the subject of an ethics complaint.
Note: This does not preclude taking action based upon the outcome of such proceedings or considering other appropriate information.
How should a psychologist proceed when s/he becomes aware of misuse or misrepresentation of their work?
It is up to the psychologist to decide what should be done when this happens. However, the appropriate action is usually to contact the involved party and request that a corrective measure be taken. One should then document the action taken to correct the misuse or misrepresentation.
(E.S. 1.01)
Standard 1.05 requires psychologists to file a formal complaint when a violation involves substantial harm.
What constitutes “substantial harm?”
The standard does not specify. However, sexual misconduct, insurance fraud, and plagiarism have been identified as examples in APA’s (2002) Rules and Procedures.
Both standards 1.04 and 1.05 require psychologists to take some action, informal or formal, to address ethical violations by colleagues.
What is the first and most important thing psychologists should do in such a case?
First and foremost, psychologists should consider client confidentiality, which always takes precedence over the need to educate or punish an offending psychologist.
Note: Any action, informal or formal, that could jeopardize the confidentiality of a client is strictly prohibited!
Example: You have been seeing a client, who recently reveals s/he had sexual conduct with a previous therapist who seduced the client. If the client wants to file a complaint, you can assist the client in whatever way is needed. However, if the client does not want to do anything about it and doesn’t want the matter known for whatever reason, you must respect the client’s right to confidentiality and defer any action.
Standard 1.06 requires psychologists to cooperate with APA’s investigations of ethical complaints and establishes that failure to do so is itself an ethical violation.
What is an important step to take before responding to an inquiry from the Ethics Committee with regard to a complaint filed against you by a client?
Again, first and foremost, psychologists should consider client confidentiality. Thus, a psychologist should confirm that the client has signed a release before disclosing any information about the client, even to the Ethics Committee.
Note: This does not mean one should ignore or delay in responding to an inquiry from the Committee as doing so could result in additional charges for failure to respond. One could respond, without acknowledging a professional relationship with the complainant, by requesting a release before further discussion.
An employee is up for review and his/her evaluation qualifies him/her for a raise and/or promotion. You find out that said employee has been the subject of an ethical violation complaint and has been accused of sexual misconduct by a previous client.
How would you proceed, taking into consideration Standard 1.08?
The standard specifically prohibits psychologists from acting in discriminatory ways toward people who are either complainants or respondents to a charge of ethical misconduct solely on the basis of being the subject of an ethics complaint.
Thus, if the complaint is unresolved, the employee psychologist should be granted his/her raise or promotion according to the positive review received because the charges could be ruled unfounded or could be dismissed. The promotion or raise can be rescinded if the outcome of the complaint is unfavorable to the psychologist.
Same would go with hiring someone. If you would hire them was it not for the complaint, they should be hired if it is not yet resolved. They can always be let go if there is a ruling against the psychologist. Past rulings can be used in decision-making about employee hiring or advancement.
Standard 1.04 encourages psychologists to handle ethical violations by a colleague informally when “an informal resolution appears appropriate,” while Standard 1.05 states that psychologists make a formal report to the appropriate authority when the violation involves ________ and is not appropriate for informal resolution.
substantial harm
It is important to note that Standards 1.04 and 1.05 require psychologists to take action only when the action does not violate ________.
the client’s confidentiality rights
Standard 1.06 states that failing to cooperate with APA’s investigation of an ethical complaint constitutes an ________.
ethical violation
Standard 1.08 states that it is unethical to discriminate against a person (e.g., deny a person a promotion) solely on the basis of being a ________ to a charge of ethical misconduct.
complainant or respondent
The prohibition of not discriminating against a psychologist solely on the basis of being a complainant or respondent to a charge of ethical misconduct applies only to _______ and not to ________.
a pending case; its outcome.
E.S. 2.01: Boundaries of Competence
(a) Psychologists provide services, teach, and conduct research with populations and in areas only within the boundaries of their competence, based on their education, training, supervised experience, consultation, study, or professional experience.
(b) Where scientific or professional knowledge in the discipline of psychology establishes that an understanding of factors associated with age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, or socioeconomic status is essential for effective implementation of their services or research, psychologists have or obtain the training, experience, consultation, or supervision necessary to ensure the competence of their services, or they make appropriate referrals, except as provided in Standard 2.02, Providing Services in Emergencies.
(c) Psychologists planning to provide services, teach, or conduct research involving populations, areas, techniques, or technologies new to them undertake relevant education, training, supervised experience, consultation, or study.
(d) When psychologists are asked to provide services to individuals for whom appropriate mental health services are not available and for which psychologists have not obtained the competence necessary, psychologists with closely related prior training or experience may provide such services in order to ensure that services are not denied if they make a reasonable effort to obtain the competence required by using relevant research, training, consultation, or study.
(e) In those emerging areas in which generally recognized standards for preparatory training do not yet exist, psychologists nevertheless take reasonable steps to ensure the competence of their work and to protect client/patients, students, supervisees, research participants, organizational clients, and others from harm.
(f) When assuming forensic roles, psychologists are or become reasonably familiar with the judicial or administrative rules governing their roles.
E.S. 2.02 Providing Services in Emergencies
In emergencies, when psychologists provide services to individuals for whom other mental health services are not available and for which psychologists have not obtained the necessary training, psychologists may provide such services in order to ensure that services are not denied. The services are discontinued as soon as the emergency has ended or appropriate services are available.
E.S. 2.03 Maintaining Competence
Psychologists undertake ongoing efforts to develop and maintain their competence.
E.S. 2.04 Bases for Scientific and Professional Judgments
Psychologists’ work is based upon established scientific and professional knowledge of the discipline
(See also Standards
• 2.01e, Boundaries of Competence, and
• 10.01b, Informed Consent to Therapy.)
E.S. 2.05 Delegation of Work to Others
Psychologists who delegate work to employees, supervisees, or research or teaching assistants or who use the services of others, such as interpreters, take steps to…
(1) avoid delegating such work to persons who have a multiple relationship with those being served that would likely lead to exploitation or loss of objectivity;
(2) authorize only those responsibilities that such persons can be expected to perform competently on the basis of their education, training, or experience, either independently or with the level of supervision being provided; and
(3) see that such persons perform these services competently.
(See also Standards
• 2.02, Providing Services in Emergencies;
• 3.05, Multiple Relationships;
• 4.01, Maintaining Confidentiality;
• 9.01, Bases for Assessments;
• 9.02, Use of Assessments;
• 9.03, Informed Consent in Assessments; and
• 9.07, Assessment by Unqualified Persons.)
E.S. 2.06 Personal Problems and Conflicts
(a) Psychologists refrain from initiating an activity when they know or should know that there is a substantial likelihood that their personal problems will prevent them from performing their work-related activities in a competent manner.
(b) When Psychologists become aware of personal problems that may interfere with their performing work-related duties adequately, they take appropriate measures, such as obtaining professional consultation or assistance, and determine whether they should limit, suspend, or terminate their work-related duties.
(See also E.S. 10.10, Terminating Therapy.)
You have been practicing for several years and have significant experience with trauma treatment. A new technique has been developed over the last few years and studies show it is very effective to treat certain forms of trauma. You happen to be seeing a client that has been struggling and may greatly benefit from this technique.
How would you approach this situation?
There are several ethical options available:
(1) I could refer the client to someone who is experienced with the new technique (E.S. 2.05). This would have to be a mutual decision with the client and his/her level of comfort transferring to a new provider or seeing the new provider as an added component to the work we are doing, such as one might do with EMDR.
(2) If I am versed in other techniques that are fairly similar, I could conduct research on the new technique and seek consultation with someone certified or otherwise equipped to supervise work with this technique (E.S. 2.01c, d, e; 2.03).
(3) If I am not versed in any techniques similar to this one, I could pursue coursework and supervision in the use of this technique (E.S. 2.01c, d, e; 2.03).
These are all options that ensure the client is receiving services by a provider who is competent in the skill.
You are a child psychologist with limited experience working with adults. You live in a relatively small town where there was a school shooting at the local community college a few hours ago. Mental health providers are being asked to help offer support to members of the community.
How would you approach this situation?
If providers are desperately needed, I would answer the call and try to provide as much support as possible until such time as additional experienced providers arrive or until the emergency passes (E.S. 2.02 Providing Services in Emergencies).
Unless, the incident is some sort of trigger for me that would prevent me from doing the work needed (E.S. 2.06 Personal Problems and Conflicts).
You live and have a private practice in a very conservative rural area. You have been working with fairly new client on marital concerns and stressors associated with coworkers at the factory he works. You have developed a very strong therapeutic relationship. Last session he discloses he believes he was born in the wrong body and should have been born a woman. He identifies this new concern as the primary goal for therapy. You have never worked with this presentation before nor received any training.
How do you proceed?
During the time between sessions I look for other providers in the area with expertise in trans concerns. When I meet with the client next, I would discuss my current lack of competence in working with trans issues and explore possible avenues, including transferring care to another provider if one is available and the client is willing (E.S. 2.05 Delegation of Work to Others).
If a more experienced provider is not available, I offer to do the necessary research and seek consultation with a more experienced provider in this area (E.S. 2.01b, c, d, e Boundaries of Competence; 2.03 Maintaining Competence; 10.01b Informed Consent to Therapy).
I would only provide ongoing services if my own biases would not cause harm to the client (i.e. I don’t have a prejudice against trans folk and/or I explore my feelings about this population with a consultant).
Your training and experience are solely with adults. Recently you realize you have a passion for working with children.
In order to develop the needed competence, should you go back to graduate school to obtain a second doctoral degree with an emphasis in child psychology?
No, I would not be required to obtain a second doctorate in psychology, but I would need to complete the necessary relevant coursework and obtain supervise training in that area.
** Section 1.7 of the General Guidelines for Providers of Psychological Services (APA, 1987): “psychologists who change or add a specialty meet the same requirements with respect to subject matter and professional skills that apply to doctoral education, training, and experience in the new specialty.”
E.S. 2.05 requires psychologists to ensure that individuals to whom they delegate work are competent to perform their responsibilities competently. How do we ensure that?
No specific criteria are provided, but a critical element in ensuring the competence of supervises and employees is providing hem with regular performance feedback.
You are working with a new client who has been referred to you because of your expertise in the concerns the client wishes to address. The client is polish and has limited English skills. She arrives to session with her bilingual daughter so she can serve as interpreter.
How do you proceed?
I explain my concerns with having her daughter serve as interpreter and the fact that doing so would constitute an ethical violation in my profession. I offer, instead, to make the necessary arrangements to secure a trained interpreter who is bound to confidentiality.
** E.S. 2.05 prohibits psychologists from delegating work to others when doing so will create a multiple relationship with the individual being served that is likely to limit their objectivity or lead to exploitation.
What is vicarious liability?
A term that refers to how under certain circumstances, supervisors and employers may be legally responsible for the actions of their supervises and employees (respondent superior).
** Its legal determination ordinarily rests on the disparity in training and experience between the supervisor/employer and supervisee/employee and the right, ability, or responsibility of the supervisor/employer to control the actions of the supervisee/employee. (p. 18)
You recently experienced the loss of someone very close to you. You have several clients on your caseload coping with losses as well.
Should you discontinue therapy with them immediately?
No, not necessarily. However, I should try to determine whether my own loss is interfering with my work with them. Appropriate measures I could take include seeking therapy for myself and seeking consultation to determine my readiness to continue providing services to those clients.
If we determine my work is being affected by my loss, the right course of action would be to provide referrals to other professionals competent in the areas of need. (E.S. 2.06 Personal Problems; 2.05 Delegation of Work to Others).
When expanding his/her services, a psychologist must do so in a way that minimizes potential harm to clients. For example, Standard 2.01 states that, in emerging areas where standards of training do not exist, psychologists take ________ to protect the welfare of their clients.
reasonable steps
Standard 2.02 permits psychologists to provide emergency services when they do not have adequate training as long as alternatives are unavailable and they discontinue those services when the ________ or appropriate services become available.
emergency passes
Standard 2.05 requires psychologists to take reasonable steps to avoid delegating work to others when doing so will create a _______ with those being served that is likely to limit their objectivity or lead to exploitation.
multiple relationship
Under certain circumstances, supervisors and employers may be legally responsible for the actions of their supervisees and employees, which is referred to as ________.
vicarious liability
Standard 2.06 requires psychologists to avoid starting a work-related activity when there is a significant likelihood that a personal problem will interfere with their ability to perform their work competently and to take ________ when they become aware that a personal problem is adversely affecting their work.
“appropriate measures”
E.S. 3.01 Unfair Discrimination
In their work-related activities, psychologists do not engage in unfair discrimination based on age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status, or any basis proscribed by law.
E.S. 3.02 Sexual Harassment
Psychologists do not engage in sexual harassment.
Sexual harassment is sexual solicitation, physical advances, or verbal or nonverbal conduct that is sexual in nature, that occurs in connection with the psychologist’s activities or roles as a psychologist, and that either
(1) is unwelcome, is offensive, or creates a hostile workplace or educational environment, and the psychologist knows or is told this or
(2) is sufficiently severe or intense to be abusive to a reasonable person in the context.
Sexual harassment can consists of a single intense or severe act or of multiple persistent or pervasive acts.
(See also E.S. 1.08, Unfair Discrimination Against Complainants and Respondents.)
E.S. 3.03 Other Harassment
Psychologists do not knowingly engage in behavior that is harassing or demeaning to persons with whom they interact in their work based on factors such as those persons’ age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, or socioeconomic status.
E.S. 3.04 Avoiding Harm
Psychologists take reasonable steps to avoid harming their clients/patients, students, supervisees, research participants, organizational clients, and others with whom they work, and to minimize harm where it is foreseeable and unavoidable.
E.S. 3.05 Multiple Relationships
(a) A multiple relationship occurs when a psychologist is in a professional role with a person and
(1) at the same time is in another role with the same person,
(2) at the same time is in a relationship with a person closely associated with or related to the person with whom the psychologist has the professional relationship, or
(3) promises to enter into another relationship in the future with the person or a person closely associated with or related to the person.
A psychologist refrains from entering into a multiple relationship if the multiple relationship could reasonably be expected to impair the psychologist’s objectivity, competence, or effectiveness in performing his or her functions as a psychologist, or otherwise risks exploitation or harm to the person with whom the professional relationships exits.
Multiple relationships that would not reasonably be expected to cause impairment or risk exploitation or harm are not unethical.
(b) If a psychologist finds that, due to unforeseen factors, a potentially harmful multiple relationship has arisen, the psychologist takes reasonable steps to resolve it with due regard for the best interests of the affected person and maximal compliance with the Ethics Code.
(c) When psychologists are required by law, institutional policy, or extraordinary circumstances to serve in more than one role in judicial or administrative proceedings, at the outset they clarify role expectations and the extent of confidentiality and thereafter as changes occur.
(See also Standards
• 3.04, Avoiding Harm, and
• 3.07, Third-Party Requests for Services.)
E.S. 3.06 Conflict of Interest
Psychologists refrain from taking on a professional role when personal, scientific, professional, legal, financial, or other interests or relationships could reasonably be expected to
(1) impair their objectivity, competence, or effectiveness in performing their functions as psychologists or
(2) expose the person or organization with whom the professional relationship exists to harm or exploitation.
E.S. 3.07 Third-Party Requests for Services
When psychologists agree to provide services to a person or entity at the request of a third party, psychologists attempt to clarify at the outset of the service the nature of the relationship with all individuals or organizations involved.
This clarification includes the role of the psychologist (e.g., therapist, consultant, diagnostician, or expert witness), an identification of who is the client, the probable uses of the services provided or the information obtained, and the fact that there may be limits to confidentiality.
(See also Standards
• 3.05, Multiple Relationships, and
• 4.02, Discussing the Limits of Confidentiality.)
E.S. 3.08 Exploitative Relationships
Psychologists do not exploit persons over whom they have supervisory, evaluative, or other authority such as clients/patients, students, supervisees, research participants, and employees.
(See also Standards
• 3.05, Multiple Relationships;
• 6.04, Fees and Financial Arrangements;
• 6.05, Barter With Clients/Patients;
• 7.07, Sexual Relationships With Students and Supervisees;
• 10.05, Sexual Intimacies With Current Therapy Clients/Patients;
• 10.06, Sexual Intimacies With Relatives or Significant Others of Current Therapy Clients/Patients;
• 10.07, Therapy With Former Sexual Partners; and
• 10.08, Sexual Intimacies With Former Therapy Clients/Patients.)
E.S. 3.09 Cooperation With Other Professionals
When indicated and professionally appropriate, psychologists cooperate with other professionals in order to serve their clients/patients effectively and appropriately.
(See also E.S. 4.05, Disclosures.)
E.S. 3.10 Informed Consent
(a) When psychologists conduct research or provide assessment, therapy, counseling, or consulting services in person or via electronic transmission or other forms of communication, they obtain the informed consent of the individual or individuals using language that is reasonably understandable to that person or persons except when conducting such activities without consent is mandated by law or governmental regulation or as otherwise provided in this Ethics Code. (See also Standards 8.02, Informed Consent to Research; 9.03, Informed Consent in Assessments; and 10.01, Informed Consent to Therapy.)
(b) For persons who are legally incapable of giving informed consent, psychologists nevertheless
(1) provide an appropriate explanation,
(2) seek the individual’s assent,
(3) consider such persons’ preferences & best interests, &
(4) obtain appropriate permission from a legally authorized person, if such substitute consent is permitted or required by law. When consent by a legally authorized person is not permitted or required by law, psychologists take reasonable steps to protect the individual’s rights and welfare.
(c) When psychological services are court ordered or otherwise mandated, psychologists inform the individual of the nature of the anticipated services, including whether the services are court ordered or mandated and any limits of confidentiality, before proceeding.
(d) Psychologists appropriately document written or oral consent, permission, and assent. (See also Standards 8.02, Informed Consent to Research; 9.03, Informed Consent in Assessments; and 10.01, Informed Consent to Therapy.)
E.S. 3.11 Psychological Services Delivered To or Through Organizations
(a) Psychologists delivering services to or through organizations provide information beforehand to clients and when appropriate those directly affected by the services about
(1) the nature and objectives of the services,
(2) the intended recipients,
(3) which of the individuals are clients,
(4) the relationship the psychologist will have with each person and the organization,
(5) the probable uses of services provided and information obtained,
(6) who will have access to the information, and
(7) limits of confidentiality.
As soon as feasible, they provide information about the results and conclusions of such services to appropriate persons.
(b) If psychologists will be precluded by law or by organizational roles from providing such information to particular individuals or groups, they so inform those individuals or groups at the outset of the service.
E.S. 3.12 Interruption of Psychological Services
Unless otherwise covered by contract, psychologists make reasonable efforts to plan for facilitating services in the event that psychological services are interrupted by factors such as the psychologist’s illness, death, unavailability, relocation, or retirement or by the client’s/patient’s relocation or financial limitations.
(See also Standard 6.02c, Maintenance, Dissemination, and Disposal of Confidential Records of Professional and Scientific Work.)
Standards 3.01 and 3.03 prohibit psychologists from harassing and unfairly discriminating against people on the basis of age, gender, gender identity, race, ethnicity, sexual orientation, and other factors prohibited by law.
Are there situations where a psychologist can refuse services?
The prohibition does not preclude psychologists from refusing to provide services to individuals they do not feel competent to serve or to “difficult” individuals.
Koocher and Keith-Spiegel note that it is probably more appropriate for a psychologist to refer an individual who “stirs up troubling feelings or anger in the therapist” (1998, p. 90) than to treat that individual him/herself. (p. 23)
Also E.S. 10.10b states that psychologists “may terminate therapy when threatened or otherwise endangered by the client/patient or another person with whom the client/patient has a relationship.”
What constitutes sexual harassment?
Behaviors that are sexual in nature and are unwelcome, offensive, or create a hostile work or educational environment or would be recognized by a reasonable person as being abusive. It may consist of a “single intense or severe act or of multiple persistent or pervasive acts.”
The standard of “unreasonable” is often used by the courts to determine if a behavior constitutes sexual harassment.
What is Quid pro quo?
“This for that”
Refers to an explicit or implicit requirement to trade sexual favors for a promotion, raise, or other tangible job benefit.
What constitutes a “hostile environment”?
One that involves sexually offensive behaviors that make it difficult for an employee to perform his/her job. It includes sexual gestures, jokes, remarks, and pictures.
In your spare time, you make and sell delicious truffles. A cafe owner in your town wants to sell your truffles at her coffee shop and the two of you have been discussing terms. During your last session with a client, you realize that the cafe owner is the cousin of your client.
How do you proceed?
According to E.S. 3.05a, I would not be allowed to enter into a business relationship with the relative of a client nor promise to do so in the future after termination of therapy because such a multiple relationship could potentially have the effect of impairing my objectivity, competence, or effectiveness or might risk exploitation or harm to my client or the client’s relative.
The standard also accounts for unforeseen factors (3.05b) such as those in this scenario and calls for one to take reasonable steps to resolve the situation with due regard for the best interests of the affected person (client and relative?) and maximal compliance with the Ethics Code. This may involve discussing the potential conflicts with my client or seeking consultation to identify the most appropriate course of action.
The Ethics Code strictly prohibits all multiple relationships.
True or False
False. The Ethics Code does not have an absolute prohibition against multiple relationships. In fact, these are allowed in certain situations where they may be unavoidable or non harmful. E.S. 3.05a specifically states that “multiple relationships that would not reasonably be expected to cause impairment or risk exploitation or harm are not unethical.” This may be especially unavoidable in small towns.
You are asked to appear in court as an expert witness in a child protection case involving a child you saw as a client last year.
Are you able to testify in court?
This situation is addressed in E.S. 3.05c, which deals with multiple relationships in forensic settings.
This is a case were a multiple relationship would be acceptable. Although according to the Guidelines for Psychological Evaluations in Child Protection Matters (APA, 2011) a psychologist should ordinarily avoid conducting evaluations in child protection cases when they have previously served as a therapist to the child or the child’s immediate family, this does not preclude them from “testifying in cases as fact or expert witnesses concerning therapeutic treatment of the children, parents, or families” (pp. 20-21).
What are three factors that a psychologist should consider when determining the acceptability of a multiple relationship?
- Power Differential: The more influence the psychologist has over the individual, the less likely that the relationship is ethical.
- Duration of the Relationship: The longer the duration of either relationship, the more dubious the acceptability of the multiple relationship.
- Clarity of Termination: If there is a chance that either relationship will continue (e.g., that the individual will want to return for additional therapy later), the less acceptable the multiple relationship.
Gottlieb (1993) recommendations.
What is a major problem a psychologist will face in third-party requests for services?
Defining “who is the client.”
What are some examples of third-party requests for services?
Court-ordered evaluations and/or treatments.
A parent or legal guardian brings a minor for therapy.
An employer requests to have an employee evaluated for promotability.
What is a very important step to take in third-party requests for services?
In addition to identifying who the client is, the psychologist should clarify the relevant issues with all involved parties, the most important of which is the limits of confidentiality.
How many conditions must be met for a consent to be truly “informed” and what are they?
Three.
- Capacity: The individual is able to make rational decisions.
- Comprehension: The individual is given adequate information and understand the information sufficiently to make an informed decision.
- Voluntariness: The individual has given consent freely (without coercion).
Describe a few obstacles or challenges in meeting the three conditions required for consent to be truly informed.
In terms of capacity, a psychologist may have a difficult time accurately determining if an individual is able to make rational decisions.
In terms of comprehension, consent forms have been found to often contain language that is beyond the reading level of many adults.
For instance, an individual with mild mental retardation may not have the capacity and/or the comprehension to understand certain issues, such as the limits of confidentiality. Also, members of other cultural backgrounds may have a different perception of health and illness and may not fully understand the content discussed during the informed consent process. Members of certain cultures are also likely to defer to individuals they perceive as an authority in the field and thus their agreement may not be fully voluntary despite a psychologists best efforts to eliminate coercion.
When seeking an informed consent for therapy, what is some of the information that must be provided to the client/patient?
“the nature and anticipated course of therapy, fees, involvement of third parties, and limits of confidentiality.”
(E.S. 10.0a)
When seeking an informed consent for an experimental or emerging procedure, what is some of the information that must be provided to the client/patient?
“the developing nature of the treatment, the potential risks involved, alternative treatments that may be available, and the voluntary nature of their participation.”
(E.S. 10.0b)
According to the Ethics Code, when should one obtain the informed consent of a client/patient?
“as early as feasible in the therapeutic relationship.”
E.S. 10.01
The informed consent process takes place at the beginning of the relationship.
Yes, as early as possible, but not exclusively. Informed consent is an ongoing process with discussions along the way as needed with regard to the progress and other relevant factors. (p. 26)
What is an essential step of the informed consent process?
Documentation of the informed consent given by the client/patient.
How does one document that one has received the informed consent from a client/patient?
There are several acceptable formats:
- Signed written form
- Audio- or videotape
- Assent + signed permission of legally authorized person
- Note in client’s record *
- Some cultural groups may regard signed written consents as offensive and prefer verbal agreements. However, a signed written consent may be required by law or institutional regulation.
How does one obtain the informed consent of a person that is not legally capable of doing so due to age or cognitive deficits?
The psychologist provides the individual with as clear an explanation as possible, seeks the individual’s assent (agreement), and obtains the permission from a legally authorized person (parent or legal guardian).
How does one obtain the informed consent of a person that has not been declared legally incompetent when the psychologist suspects cognitive deficits or is otherwise uncertain about the client’s ability to provide informed consent?
Proceed with caution.
Seek consultation and/or engage in a shared decision-making process with the individual’s parents or other caregivers/legal guardians.
Standard 3.02 defines sexual harassment as behaviors that are sexual in nature and are unwelcome, offensive, or create a hostile work or educational environment or would be recognized by a ________ as being abusive.
reasonable person
In the context of sexual harassment, ________ refers to an explicit or implicit requirement to trade sexual favors for a tangible job benefit.
Quid pro quo
Standard 3.05a prohibits psychologists from entering into a multiple relationship with a person when that relationship could be reasonably expected to impair their objectivity or competence or risks ________ to that person.
exploitation or harm
Standard 3.05c states that, when psychologists accept multiple roles in forensic settings, they must clarify ________ and issues related to confidentiality.
role expectations
Gottlieb (1993) proposes that psychologists consider three factors when assessing the acceptability of a multiple relationship – the ________, the duration of the relationship, and the clarity of termination.
power differential
Legally, three conditions must be met for a consent to be truly informed – i.e., capacity, comprehension, and ________.
voluntariness
Standard 3.10 requires that psychologists obtain consents using language that is ________ and that consents be ________.
reasonably understandable; documented
It also states that, when the individual is a minor or other person not legally capable of giving consent, a psychologist should provide the individual with an explanation, seek the individual’s ________, and obtain permission from a legally authorized person.
assent
E.S. 4.01 Maintaining Confidentiality
Psychologists have a primary obligation and take reasonable precautions to protect confidential information obtained through or stored in any medium, recognizing that the extent and limits of confidentiality may be regulated by law or established by institutional rules or professional or scientific relationship.
(See also E.S. 2.05, Delegation of Work to others.)