Entrepreneurial Mind-Set in Organizations Flashcards

1
Q

A group of people working together towards an agreed purpose, utilising different resources (financial, physical, suppliers, etc.) to produce, and then sell or provide either a service or product for the local (or global) population (i.e. customers) to consume

A

Enterprise/organization/business/company

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2
Q
  • A business that provides intangible products, i.e. talent, skills, (expert) knowledge of the service provider.
  • Professionals, doctors, consultants | Law firms, accounting firms, BPOs
A

Service business

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3
Q
  • A business that buys (at cost) and sells (at a markup) physical products.
  • Retailers, supermarkets, groceries | Car Dealers, resellers, distributors
A

Merchandising business

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4
Q
  • A business that buys raw materials to manufacture a physical product (finished goods) and sells it.
  • Companies that manufacture food, personal care products, gadgets, automobiles, housekeeping products, etc.
A

Manufacturing business

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5
Q

A ______ describes the flow of goods (or commodities) and services from its source to the end-users (i.e., consumers); and involve the processes that transform raw materials into final products or services.

A

supply chain

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6
Q

The ______ affects the different aspects of a business and determines the requirements (i.e., management and resources) that will successfully sustain the flow

A

supply chain

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7
Q

The flow of commodities, i.e., the specific supply chain, will depend on the type of business.

A

supply chain

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8
Q

A business owned by an individual who also manages its operations.

A

Sole Proprietorship

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9
Q
  • A business owned by two or more individuals who share both liabilities for and the management of the company.
  • Limited Liability P (LLP)
  • Limited P (LP)
  • Limited Liability Limited P (LLLP)
A

Partnership

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10
Q
  • The true or original owners of the company share ownership of the entire enterprise with various stockholders and may or may not be involved in the management of the company.
  • Limited Liability C (LLC)
  • S Corporations
  • B Corporations
A

corporations

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11
Q

The art and science of performing effectively and efficiently the following functions or processes

A

management

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12
Q

Involves
* Creating the vision, defining the mission, setting goals
* Developing the specific actions or action plans to meet defined goals
* Determining needed resources

A

planning

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13
Q

Involves
* Creating the functional structure of the firm
* Creating teams, departments, business units
* Designing the most effective processes and procedures.
* Designing the most effective specific work functions.

A

organizing

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14
Q

Involves
* Motivating the people of the organisation to work towards the vision, mission and specific departmental goals of the company.

A

leading

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15
Q

Involves
* Monitoring activities and personnel.
* Auditing whether processes, activities and personnel are performing according to set standards.
* Correcting mistakes…

A

Controlling

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16
Q

4 core functional areas of management (EXAM)

A
  • human resources management
  • marketing management
  • financial management
  • operations management
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17
Q

The effective synthesis of all functional areas that sustains the stability and growth of an enterprise

A

strategic management

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18
Q

inventory of required and available skills and knowledge

A

credential management

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19
Q

What functional area of management is this?
* Recruitment
* Hiring and keeping the best talent (i.e. manpower)
* Credentials management — inventory of required and available skills and knowledge
* Compensation, benefits and rewards
* Performance measurement
* Rewards & Promotions
* Career development
* Providing needed training
* Continuous education and development

A

HR management

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20
Q

What functional area of management:
*Capital Sourcing and Funding
*Revenue and Profit Generation
*Managing Operating Costs
* Investments, IPOs, Leveraging (i.e. loans)
*Employee compensation and benefits
*Financial Statements — Assets, Cash, Liabilities, ROE, ROI

A

financial management

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21
Q

What functional area of management:
* Production
* Processes and procedures that produce outputs which bring revenue to the company
* Maximizing production at minimum costs
* Specific work activities and tasks for every position
* Working hours
* Organizational Structure
* Departments and Divisions
* Positions — rank and file to different levels of management

A

operations management

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22
Q

Processes and procedures that produce outputs which bring revenue to the company

A

production

23
Q

portion of a population (local or global) that buys a firm’s products and/or services, a.k.a. customer base

24
Q

What functional area of management:
* Market — portion of a population (local or global) that buys a firm’s products and/or services, a.k.a. customer base
* Finding and attracting customers
* Market Penetration
* Market Development
* Market Share & Domination
* Customer Relations Management
* Sales Management and Strategies
* Advertising and Promotions
* Public Relations

A

Marketing management

25
What level of organizational structure: * Board of Trustees or Directors * President, General Manager * CEO, COO, CFO, EVP, SVP, VP * Managing, Executive Director
Top management
26
What level of organizational structure: * SBU (VP, AVP, Assoc. Director, Sr. Manager)
Middle management
27
What level of organizational structure: * Department (Manager, supervisor, coordinator, team leader)
First level management
28
Infusion of entrepreneurial thinking into large bureaucratic structures (i.e., corporations, organizations).
Corporate entrepreneurship
29
2 other terms for corporate entrepreneurship
* Corporate Innovation or * Intrapreneurship.
30
In corporate entrepreneurship, _______is achieved by tapping and supporting the innovative talents of an organization’s own workers and managers.
Infusion
31
The _____ is profoundly changing compelling large established enterprises to reexamine their purpose
global economy
32
Earlier research concluded that entrepreneurship and bureaucracies were __________. Today many researches are all about the presence of entrepreneurial ventures within the enterprise framework.
mutually exclusive
33
" _____ come from people. ______ is the capability of many. That _____ is utilized when people give ______to the missions and life of the enterprise and are given the ___to do something about their capabilities. " - Steven Brandt
Ideas, Innovation, capability, commitment, power
34
1. In contrast to previous decades, _____and ______, and _____ are now very common in the marketplace. Thus, corporations must either _____ or become ________.
changes, innovations, improvements, innovate, obsolete
35
2. Losing the _____ to independent (or individual) entrepreneurship. This is due to the following developments: a) The _____ and _____ of being an independent entrepreneur — appealing to both young and seasoned employees. b) ________ has grown into a ________, along with healthy capital funding markets, enabling more new entrepreneurs to launch their ideas.
brightest people, status and image, Venture capital, large industry
36
Advantages of corporate entrepreneurship: * It leads to the ______that will help the organization to ________ * It creates a _______ that helps the enterprise maintain its______. * It promotes a _____ to ______ which helps the enterprise motivate and keep its _____.
* development of new products and services, expand and grow. * workforce, competitive posture * climate conducive, high achievers, best people
37
* At one end of the ______ is stability, or the ______; at the other end is chaos, or ______. * ______ will lead to chaos, loss of cultural glue, fatigue, and organizational breakdown. * Organizations that are chaotic may survive in the ______ but will collapse in the ______.
* innovation continuum, absence of innovation, overwhelming innovation * Too much change * short term, long term.
38
5 critical steps of a corporate entrepreneurship strategy (***EXAM***)
1. Developing the Vision 2. Encouraging Innovation 3. Structuring for an Entrepreneurial Climate 4. Preparing Managers for Corporate Innovation 5. Developing Innovation Teams
39
Goal for the top management
strategic goals
40
goals for middle management
tactical goals
41
goals for the first level management
operational goals
42
5 critical steps of a corporate entrepreneurship strategy: * Define and share the vision — the vision must be articulated by top management to all employees. * Facilitate managers and employees to define specific objectives for their teams or departments that will be consistent with the articulated vision
Developing the vision
43
5 critical steps of a corporate entrepreneurship strategy: * Radical innovation - chaotic innovation * incremental innovation - systematic innovation
encouraging innovation
44
5 critical steps of a corporate entrepreneurship strategy: * Management support * autonomy & work discretion * rewards & reinforcement * time availability * organizational boundaries
Structuring the Work Environment
45
5 critical steps of a corporate entrepreneurship strategy: * the entrepreneurial experience * innovative thinking * idea acceleration process * sustaining innovation teams * the innovation action plan
Preparing Managers for Corporate Innovation
46
5 critical steps of a corporate entrepreneurship strategy: * They are self-directing, self-managing and high performing. Its focus is on design issues (i.e. structure and process) for innovative activities.
Developing innovation teams
47
5 Important Practices for Establishing Innovation-Driven Organizations
1. Set explicit innovation goals (SMART) 2. Create an effective feedback and positive reinforcement system 3. Emphasize individual responsibility 4. Reward innovative ideas 5. Do not punish failures. Individuals must feel free to experiment without fear of punishment
48
Rules for an innovative environment: * Encourage _____. * Use ______ whenever possible. * Tolerate ____, and use it as a ______. * Persist in getting an _____-. * Reward ____for innovation’s sake. * Plan the _____ of the enterprise to _______.
* action * informal meetings * failure, learning experience * idea to market * innovation * physical layout, encourage informal communications
49
Rules for an innovative environment: * Expect clever ______ — secretly working on new ideas on company time as well as on ____. * Put people on _____ for future-oriented projects. * Identify and replace ____ and ______. *____ and _____ innovative personnel.
* bootlegging of ideas, personal time. * small teams * rigid procedures and bureaucratic red tape * Reward and promote
50
Example Programs that support innovation and venture development * Reduce _____, and encourage ______ across departments and functions. * ______ “venture capital” and special project budgets (“intracapital”). Allow ______ for projects. * Encourage ______ and ventures among divisions, departments, and companies. Allow and encourage employees to discuss and brainstorm new ideas.
* unnecessary bureaucracy, communication * Use internal, discretionary time * joint projects
51
An innovation teams are composed of two or more people, led by an _______ or ______
Innovation Champion or Corporate Entrepreneur
52
They learn about and help each other perform better. The collective capacity of the team helps the company grow.
Collective Entrepreneurship
53
* The team is like a small business operating within a larger business,with its own budget. * The team is separate from other parts of the firm in the sense that it does not engage in procedures that may stifle innovative activities.
innovation teams
54
Management Processes/Functions (**EXAM**)
* Planning * Organizing * Leading * Controlling