Enterprise Architecture & Governance Flashcards
Q. What is Enterprise Architecture in Salesforce?
A. Enterprise Architecture (EA) in Salesforce defines the structure, processes, and governance for implementing Salesforce solutions at an enterprise level.
Q. What are the key objectives of Salesforce Enterprise Architecture?
- Scalability & Performance
- Security & Compliance
- Data Governance
- Integration & Interoperability
- Standardized Development Practices
Q. What frameworks are commonly used for Enterprise Architecture?
- TOGAF (The Open Group Architecture Framework)
- Zachman Framework
- Salesforce Well-Architected Framework
Q. What is governance in Salesforce?
A. Governance ensures that Salesforce solutions align with business objectives, compliance standards, and best practices.
Q. What are the key components of Salesforce governance?
- Data Governance
- Security & Compliance Policies
- Development & Deployment Standards
- Change Management Processes
- Monitoring & Auditing
Q. What is a Salesforce Center of Excellence (CoE)?
A. A dedicated team responsible for strategy, governance, and best practices for Salesforce implementations.
Q. What are the benefits of a Salesforce CoE?
- Standardization of best practices
- Improved collaboration between business & IT
- Faster adoption & innovation
Q. What is a multi-org strategy in Salesforce?
A. A strategy where a company uses multiple Salesforce orgs to separate business units, regions, or functions.
Q. What are the benefits of a multi-org strategy?
- Data isolation for different business units
- Performance optimization
- Regulatory compliance
Q. What are the challenges of a multi-org strategy?
- Integration complexity
- Higher maintenance costs
- Data consistency issues
Q. When should you use a single-org strategy?
A. When data sharing is required across departments and integration efforts need to be minimized.
Q. What is data governance in Salesforce?
A. Data governance ensures data accuracy, security, compliance, and accessibility within Salesforce.
Q. What are the key principles of data governance?
- Data Ownership (Who is responsible?)
- Data Quality (How accurate and complete is it?)
- Data Security (Who can access it?)
- Data Lifecycle Management (How long should it be stored?)
Q. What tools help with data governance in Salesforce?
- Duplicate Management Rules
- Validation Rules
- Data Loader & ETL Tools
- Salesforce Shield (Field Audit Trail, Event Monitoring)
Q. What is an integration architecture?
A. The design framework that connects Salesforce with external systems using APIs, middleware, and data exchange methods.