ENGL 227 Entire Course New Flashcards
DEVRY ENGL 227 Week 1
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ENGL 227 Week 1 DQ 1
What are some strategies we can use to analyze our audiences? At which stage in the writing process should we analyze the audience? What does it mean to use a “process-oriented approach” in writing? Why is this approach advantageous? Is it equally as important to write a professional email as it is say a memorandum or letter? Explain. What would a professional email look like?
ENGL 227 Week 1 DQ 2
When we shop online are there certain precautions we should take to protect our identity? Would this apply to simple correspondence via email or other electronic methods to others? Consider successful business messages you’ve received, either as a professional or a customer. How did the formatting of those messages affect their level of success?
ENGL 227 Week 1 Assignment Audience Profile
You are an upper-level manager in a large metropolitan hotel. One of your assistant managers, Jeff Clarke, has left you a voicemail message requesting emergency leave for the upcoming holiday weekend.
Here’s what the message stated: I’m calling to request emergency leave again for this weekend. I know I’ve had three emergency leaves in the last two months, but my grandma isn’t feeling well again, and she really needs me to take care of her. I’ll be in later tonight for my shift. Can you let me know then? Thanks.
You know from previous requests for time off that Jeff’s grandmother is coping with a debilitating illness. Your other assistant manager, Nina Hernandez, has covered for Jeff three times in the last two months. She has been looking forward to having this weekend off, as she is going out of town to celebrate her grandson’s first birthday. You are already on the schedule this weekend, and if you allow Jeff’s emergency leave, you’ll be short-staffed. To make matters worse, there’s a professional conference this weekend for electrical engineers at a nearby convention center, and many of the attendees will be staying at your hotel. This is the first time the convention center has directed attendees to your hotel, and if all goes well, this could mean a lot more business throughout the year.
Jeff’s absences are becoming more and more of a problem. You could call him back on the phone to deny his request, but you’re starting to think you may need a written record of some sort to document the problem in case Jeff’s employment needs to be terminated. Human Resources at Corporate are always emphasizing the need for documentation.
Complete the Required Audience Profile (below) for Jeff, with the understanding that someone in Human Resources may be a secondary audience for this written response at a later date.
Select an appropriate choice of medium: electronic or print. (See Chapter 4 for guidance in selecting an appropriate medium.)
Write a message to Jeff using an appropriate media choice denying his request and explaining the reasons why. You don’t want to fire Jeff, but you do want to be clear that you are denying the request. You really need his help this weekend.
Audience Profile 3 Pages
Is my primary audience external or internal?
What are some key demographics about my audience, such as age, gender, family situation, etc.?
How much does my audience know about the topic?
How much formality…?
How do I expect…?
What are my audience’s values in relation to this message? What do …?
What do I want my audience to think….?
Are there any benefits for….?
What information do I…?
Which medium is…? Why?
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DEVRY ENGL 227 Week 2
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ENGL 227 Week 2 DQ 1 Positive and Neutral Messages
Is there a difference between being direct and using the direct approach that your text mentions? Most messages we write in the workplace fall into the category of positive or neutral communications. Examples include routine requests, informative or good news announcements, replies to inquiries, messages granting claims, letters of recommendation, and general goodwill messages. What are some strategies for writing these common types of messages successfully?
ENGL 227 Week 2 DQ 2 Electronic Communication
How many of you have read or written personal blogs? How do professional blogs differ from personal ones? Your office is moving to a new location. Your colleague, David Burke, is not a strong writer, and he knows that you have recently taken a professional writing seminar. He approached you this morning and asked, “Can you read this draft? I know it’s a mess, but I’m swamped with the upcoming move. I want to e-mail it to everyone tomorrow. Can you let me know exactly what’s wrong with it and maybe rewrite it for me?
ENGL 227 Week 2 Assignment Resume
This week’s written assignment is about resume development and critique. Write a Chronological Resume using the format located in Figure 18.5 (page 534) in the text.
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DEVRY ENGL 227 Week 3
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ENGL 227 Week 3 DQ 1 Negative Messages
Sometimes, people writing in a professional context must create negative messages, such as a letter of termination, a press release regarding a company error, a denial of a claim, or a poor performance review. When you write such a negative message, what are your objectives? What are some strategies you can use to write the negative message effectively?
ENGL 227 Week 3 DQ 2 Collaborative Writing
Identify some pros and cons involved with writing in teams. What are some strategies teams can use to successfully write together?
ENGL 227 Week 3 Assignment Three step Writing Process
This is an outline of the three-step writing process, which should apply to your analysis of a case study. Answer the case questions related to each step directly on this form. For the three-step process questions, you may use short phrases and sentences for your answers. Then add a page break, and write your response as directed in the case study and save the document as one file.
Plan
Write
Adapt to Your Audience
How will you show sensitivity to your audience’s needs?
How much credibility do you already have with your audience?
How will you establish the additional credibility you need?
Compose the Message
Complete
Revise the Message or Resume
List three or more changes you made between your first draft and final draft suggested by the prompts in that checklist in Chapter 6, p. 156:
First change?
Second change?
Third change?
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DEVRY ENGL 227 Week 4
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ENGL 227 Week 4
ENGL 227 Week 4 DQ 1 Diversity Issues in Professional Writing
Valuing diversity is commonly regarded as a virtue in today’s business world. Why is diversity an important value? What are some strategies we can use to reflect the value of diversity in our written work? (This Discussion supports TCO 8.)
ENGL 227 Week 4 DQ 2 Report Writing
What are some different types of reports you are likely to write in your career? What are some strategies for creating well-written, effective reports? (This Discussion supports TCO 5.)
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DEVRY ENGL 227 Week 5
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ENGL 227 Week 5 DQ 1 Persuasive Messages
As you know by this point in our studies, the best way to approach writing any type of business message is to use a three-step process that includes planning, writing, and revising. Explain which strategies in each of these three steps we can apply when writing persuasive messages in particular.
ENGL 227 Week 5 DQ 2 Visual Aids
Using common software such as Word, Excel, and PowerPoint, users can create a multitude of different types of graphs, including pie charts, line graphs, flow charts, and Gantt charts. Which factors weigh into the decision to choose a particular type of graph or chart? Once you choose a type, how can you ensure that it is clear, readable, and ethical?
ENGL 227 Week 5 Final Project
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DEVRY ENGL 227 Week 6
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ENGL 227 Week 6 DQ 1 Planning Formal Reports
One important part of planning a formal report is conducting research. What are some strategies business writers can use to conduct quality research? How else can we apply planning stage techniques and strategies to the planning of a formal report?
ENGL 227 Week 6 DQ 2 Formatting Formal Reports
Read the example report in Chapter 15 on pages 435-448, paying close attention to how the report is formatted and organized. (Note that this report shows both MLA and APA citations; in the reports you are writing, you will need to use APA citations.) How does the formatting and organization of a formal report differ from the formats we’ve practiced in other types of business writing?
ENGL 227 Week 6 Assignment Choosing Career Report
In this assignment, students will work independently to write a short formal report that analyzes a situation and provides recommendations. This course project will satisfy TCOs 4, 6, and 8.
In week 6, your assignment should include the following:
A table of contents using formal report formatting. (Note that page numbers are not necessary this week, as you will not have written the actual report yet. Page numbers should be added next week, though, when you complete the report.)
The table of contents should include first- and second-level headings, like the example on page 437 in chapter 15.
Include an introductory section featuring the following four parts (see page 439 in chapter 15 for an example.
Introduction
Purpose, Scope, and Limitations
Sources and Methods
Report Organization
Identify at least six credible sources you will use in your proposal in the “Sources and Methods” section.
Use formal report formatting.
Be free of grammar, spelling, and punctuation errors.
CHOOSING POSSIBLE CAREER OPTIONS
INTRODUCTION
Finding the perfect career option may take a lot of time considering the many possibilities and available opportunities these days. Whether the individual is leaving school, facing unemployment, or like many others who are looking for opportunities to shift careers, the best time to look for options is now. By learning how and.
PURPOSE, SCOPE, AND LIMITATIONS
The purpose of this report is to come up with at least two career options that are in demand today. Considering the world economy, including the trends and advances in technology and the healthcare industries, the report will focus on the job of technical writers and compare it with registered nurses career
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ENGL 227 Week 6 DQ 1 Planning For
DEVRY ENGL 227 Week 7
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ENGL 227 Week 7 DQ 1 Adapting Reports for an Audience
In Chapter 14, review the reports shown in Figures 14.2 to 14.3 on pages 410-412. Give specific examples of how each of these reports establishes a good relationship with the audience. Consider such components as taking the “you” attitude, emphasizing the positive, establishing credibility, being polite, using bias-free language, using visual aids, and projecting a good company image. How will you exhibit these qualities in your formal report assignment?
ENGL 227 Week 7 DQ 2 Review of Professional Writing Standards
Class, once again, read through our 11 course TCOs. Which objectives do you think will be most important in your future career? Do you have any remaining questions about any of our objectives? Let’s take this opportunity to review any concepts about which you may still have questions, as well as discuss how you will apply them to your professional writing as you advance in your career.
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Devry ENGL 227 Week 8 Final Report
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In week 8, your assignment should contain the following:
Be formatted as a formal report, following the guidelines for formal reports in the text (including the guidelines for headings and subheadings found on pages 435-448);
Include appropriate prefatory, text, and supplemental parts (The formal report should contain appropriate prefatory, text, and supplemental parts, including the following: a cover and/or title page; a letter of transmittal; a table of contents; the four-part Introductory Section from week 6; appropriately labeled body sections; and appendices, such as the client interview and list of references. Your report does not need to contain all of these parts, but should contain most of them.);
Fully answer the question of what career would you recommend to an employee, client or professional contact. The word count for the intro, body, and conclusion should be 1250-1750 words);
Use at least six credible researched sources appropriately and effectively;
Include proper documentation using APA style (both in-text and end-of-text citations–please check your work using turnitin.com); and
Be free of spelling, grammar, and punctuation errors.
Note: Visual aids are entirely appropriate for this kind of report, but they are not required. If you decide to use visual aids, be certain to adhere to the standards we have studied previously in this course.
Introduction
Finding the perfect career option may take a lot of time considering the many possibilities and available opportunities these days. Whether the individual is leaving school, facing unemployment, or like many others who are looking for opportunities to shift careers, the best time to look for options is now. By learning how and where to look for
Purpose, Scope, and Limitations
The purpose of this paper is to come up with at least two career options that are in demand today. Considering the world economy, including the trends and advances in technology and the healthcare industries, the paper will focus on the job of technical
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