Engagement Skills

Question 0

This skill involves the use of interrogative sentences designed to obtain information – do not lead naturally to a “yes” or “no” response. They often begin with who, what, where, when, how, or why.

Answer 0

Open Questions

Question 1

This skill involves the use of interrogative sentences designed to obtain confirmation – lead naturally to a “yes” or “no” response.

Answer 1

Closed questions

Question 2

This skill involves the use of declarative sentence forms that elicit client information in an open-ended fashion.

Answer 2

Declarative Probes

Question 3

With this skill, the counsellor is requesting that the client show (as opposed to explain) an example of a behaviour that is in question. For example, the counsellor might ask the client to repeat out loud examples of the self-talk that the client finds herself or himself using in a given context

Answer 3

Calling for a demonstration

Question 4

This skill has the counsellor describing to the client observed inconsistencies in some aspect of the conversation. Discrepancies may be defined in a number of ways. These include noting the difference between a stated vs. an actual value, what the client says vs. what the client actually did, how a client says he/she feels vs. how the client’s body language suggests. It can be particularly useful to make use of the client’s actual words/language (i.e., paraphrase) when describing the inconsistency.

Answer 4

Describing inconsistency