Engagement Flashcards
What percent of adults do not have broadband at home?
27%
What percent of US residents have limited English?
5%
What percent of US residents cannot read?
19%
What percent of Americans have smart phones?
81%
What is a design charrette?
An intensive collaboration effort that brings together citizens, stakeholders, and staff to develop a detailed design plan for a specific area
What is the delphi method/technique?
structured process where after multiple rounds of questioning, participants are encouraged to revise their response as they hear other’s feedback to come to a single solution
What is the nominal group technique?
Everyone can share their opinion, and participants are asked to ranked the solutions.
What is facilitation?
where a person who does not have a direct stake in the outcome assists running the meeting.
What is mediation?
a dispute-resolution process that is used to help resolve conflict, typically without involving the court system
what is a public hearing?
ususally associated with the planning commission; allows for formal citizen input at the end of the planning process.
what is a visual preference survey?
used to assist citizens in evaluating physical images of natural and built environments to help determine preferences
What is brainstorming?
informal approach to gathering input- small group setting- at the beginning stages of a project
What is a coffee klatch
informal gathering at a neighbor’s house
What are Arnstein’s 3 levels of participation?
Non-participation, tokenism, citizen power
What are surveys good for
understanding perceptions, gauging attitudes. not about consensus building