Engagement Flashcards
What percent of adults do not have broadband at home?
27%
What percent of US residents have limited English?
5%
What percent of US residents cannot read?
19%
What percent of Americans have smart phones?
81%
What is a design charrette?
An intensive collaboration effort that brings together citizens, stakeholders, and staff to develop a detailed design plan for a specific area
What is the delphi method/technique?
structured process where after multiple rounds of questioning, participants are encouraged to revise their response as they hear other’s feedback to come to a single solution
What is the nominal group technique?
Everyone can share their opinion, and participants are asked to ranked the solutions.
What is facilitation?
where a person who does not have a direct stake in the outcome assists running the meeting.
What is mediation?
a dispute-resolution process that is used to help resolve conflict, typically without involving the court system
what is a public hearing?
ususally associated with the planning commission; allows for formal citizen input at the end of the planning process.
what is a visual preference survey?
used to assist citizens in evaluating physical images of natural and built environments to help determine preferences
What is brainstorming?
informal approach to gathering input- small group setting- at the beginning stages of a project
What is a coffee klatch
informal gathering at a neighbor’s house
What are Arnstein’s 3 levels of participation?
Non-participation, tokenism, citizen power
What are surveys good for
understanding perceptions, gauging attitudes. not about consensus building
what are focus groups good for?
building consensus, discussing plan concepts before drafting the plan
what is the orgeon model?
first tool to communicate visioning.
1. where are we now?
2. where are we going?
3. where do we want to be?
4. how do we get there?
5. are we getting there?
