End Of Week One Test Flashcards
CASS
Cockpit Access Security System
*Sterile Cockpit
Under 10,000 feet Except level cruise No non essential conversation No eating No Duties performed * when door is closed it initiates “sterile cockpit”
OE
Operating Experience
Test while in the air
EAP
Employee Assistance Program
IOCC
Intergrated operations control center
GSC
Ground Security Coordinator
SOC
System Operations Control
GOM
General Operation Manual
*CSI
Cabin Safety Inspector
Inspects cabin and sees if you know company policy
*GET MANUAL OUT
15 days to show your certificate if asked for it
PSI
Principal Security Inspector
SIC
Safety Information Card
SOP
Standard operating Proceedure
ASI
Aviation Safety Inspector
ATI
Air Transportation Instructor
AED
Automated External Defibrillator
ATS
Air Transportation Supervisor
Revisions/ Bulletins
If changes manuals must be changed
Slash mark on side of text means revision
A change is called a revision
CHAIN OF COMMAND
captain First officer FA 1 FA 2 FA 3
F1
Flight attendant 1
Lead FA
Liaison between flight deck and cabin
Picks up calls from flight deck
All communication goes to flight deck through F1
Exception emergency (ex. Fire)
Primary point of contact regarding crew communication
Leads and directs the duties of the cabin
Jump Seat Eligibility
Table 3-1
Must show form 110A to captain
Flight deck re-entry
3.5
Commit to memory
Rule: always two in the cockpit
How many FA’s per seats
1 FA per 50 seats
How many seats on E195
118
Flight Deck Entry
Anytime the flight Deck door is open the following procedure applies
3.5 FLIGHT DECK ENTRY
TABLE 3-2
List required items for duty
- Uniform compliant for duty
- Company ID, to be worn above the
the waist on the outer most
garment on airport property - Flashlight
- Wristwatch
- FAM/iPad current kept accessible during duties
Additional items
Passport
FAA certificate card
SILENT REVIEW
E S C A P E
E- Exit: primary/secondary
S- signal to evacuate
C- commands
A- assess: What are outside conditions? Who are
my ABP’s
P- procedures: Exit operations/protect position
blocked exits / special needs guests
E- equipment: location of ELS, FL, LV and other
emergency equipment
Cross Check
Is a Visual Double check
Preflight Briefings
I’m SAFE
I’m S A F E
I’m -image/ verify documents
S -safety/security iPad ready armed person, communication etc
A - aircraft status FA brief
F - flight details /WX guest services time en route
Special care passengers
E - emergency/ CRM
Cleanliness to do’s
Trash
PSIC
cross seatbelts
Stow inflight service items
Brace position
Feet flat on floor
Knees at 90 degree angle
Seatbelt fastened centered and low and tight
Shoulder harness must be on and retracted against upper body
Hands on lap
AFT facing jump seat /head back
FWD facing jump seat / Head down chin to chest
Eyes are open
How often status PA
Every 15 minutes
Situational Announcements
De- icing
Brief delay
Taxi delay
Inclement WX
Carry on allotment
One bag
One personal item
Exit seat
What to know
FA 3 gives the briefing for exit seat
E195 row 14 A&C left side
row 14 D&F right side
FA 3 responsible for reseatingTarmac Delay program
8.8
Read and know
Incidental reports must be turned in within how much time?
48 hrs
How often cabin check
Every 15 minutes
How far from cart can you go
No more than 3 rows or 10 feet
Pets
No exit seats
Pet kennel required
Pets are personal items
Kennel must fit under seat
Service Animals
5.4.1
Hearing dogs
Guide dogs dogs that assist persons with mobility impairments with balance
Bulkhead seating perferable
Smoking on aircraft
5.18
Alcohol
5.2
PED
5.15
Safety reports must be filled out by when
48hrs
Incidents relating alcohol must be reported within how many days
5 days
Signs of intoxication
Slurred speech Odor of beverage on breath Glassy eyes Face flushed Vomiting Incoherent Uncoordinated movement Decreased level of consciousness
Who may you not serve alcohol to
Those with weapons This already intoxicated Under 21 Ask for ID if in question Uniformed or must ride crew members
How many carry on bags are allowed per guest
One bag one personal item per guest
6 required items
FL working Wrist watch Manual charged to 75 percent Team member badge Passport Uniform in compliance
Duty assignment chart
Look it up
What info does the FA basic indoc exam require
Google it
CG
Center of gravity It effects how we fly Fuel Number of guest Seating configurations luggage May need to relocate guests for weight and balance Take off consider
Only one flight attendant
Under 50 seats
IOE
Initial operating experience
*NTSB
National Transportation Safety Board
What is the number one prevention of accidents?
Crews following proceedures
CVR
Cockpit voice recognition
CMS
Company manual system
*SMS
Safety management system Manages safety and risks Risk management Safety assurance Safety promotion like training, communication and other actions that promote safety Sop standard operating procedures
SRM
Safety Risk Management
*ASAP
Aviation Safety Action Program
NTSB
NATURE
TIME
SPECIAL
BRACE
nature of emergency
Time to prepare
Special instructions
Brace signal: BRACE BRACE BRACE
Guest Misconduct
LAST
L - listen
A - ask how to assist
S - solve the guest problem
T - thank the guest for cooperation
3 point briefing😘
Where When How
Where each exit is
When to start moving to the exit
How to assist the person to prevent pain or further
injury
How close do you have to remain next to the cart
3 rows or 10 feet
How often do you do cabin checks
Every 15 minutes
Exit rows for E195
Row
14 A&C left side
14 D&F Right side
Silent Review
E S C A P E
EXIT SIGNAL TO EVACUATE COMMAND ASSESS PROCEDURES EQUIPMENT
How many passengers on 195
118
CFR 382
Rule
DISSABILITY
DIsability rule
