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Flight Attendant > End Of Week One Test > Flashcards

End Of Week One Test Flashcards

1
Q

CASS

A

Cockpit Access Security System

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2
Q

*Sterile Cockpit

A 
Under 10,000 feet
Except level cruise
No non essential conversation
No eating
No Duties performed 
* when door is closed it initiates “sterile cockpit”
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3
Q

OE

A

Operating Experience

Test while in the air

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4
Q

EAP

A

Employee Assistance Program

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5
Q

IOCC

A

Intergrated operations control center

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6
Q

GSC

A

Ground Security Coordinator

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7
Q

SOC

A

System Operations Control

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8
Q

GOM

A

General Operation Manual

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9
Q

*CSI

A

Cabin Safety Inspector
Inspects cabin and sees if you know company policy
*GET MANUAL OUT
15 days to show your certificate if asked for it

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10
Q

PSI

A

Principal Security Inspector

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11
Q

SIC

A

Safety Information Card

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12
Q

SOP

A

Standard operating Proceedure

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13
Q

ASI

A

Aviation Safety Inspector

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14
Q

ATI

A

Air Transportation Instructor

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15
Q

AED

A

Automated External Defibrillator

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16
Q

ATS

A

Air Transportation Supervisor

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17
Q

Revisions/ Bulletins

A

If changes manuals must be changed
Slash mark on side of text means revision
A change is called a revision

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18
Q

CHAIN OF COMMAND

A 
captain
First officer
FA 1
FA 2
FA 3
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19
Q

F1

Flight attendant 1

A

Lead FA
Liaison between flight deck and cabin
Picks up calls from flight deck
All communication goes to flight deck through F1
Exception emergency (ex. Fire)
Primary point of contact regarding crew communication
Leads and directs the duties of the cabin

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20
Q

Jump Seat Eligibility

Table 3-1

A

Must show form 110A to captain

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21
Q

Flight deck re-entry

3.5

A

Commit to memory

Rule: always two in the cockpit

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22
Q

How many FA’s per seats

A

1 FA per 50 seats

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23
Q

How many seats on E195

A

118

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24
Q

Flight Deck Entry

A

Anytime the flight Deck door is open the following procedure applies
3.5 FLIGHT DECK ENTRY
TABLE 3-2

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25
Q

List required items for duty

A
  1. Uniform compliant for duty
  2. Company ID, to be worn above the
    the waist on the outer most
    garment on airport property
  3. Flashlight
  4. Wristwatch
  5. FAM/iPad current kept accessible during duties

Additional items
Passport
FAA certificate card

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26
Q

SILENT REVIEW

A

E S C A P E

E- Exit: primary/secondary
S- signal to evacuate
C- commands
A- assess: What are outside conditions? Who are
my ABP’s
P- procedures: Exit operations/protect position
blocked exits / special needs guests
E- equipment: location of ELS, FL, LV and other
emergency equipment

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27
Q

Cross Check

A

Is a Visual Double check

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28
Q

Preflight Briefings

I’m SAFE

A

I’m S A F E
I’m -image/ verify documents
S -safety/security iPad ready armed person, communication etc
A - aircraft status FA brief
F - flight details /WX guest services time en route
Special care passengers
E - emergency/ CRM

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29
Q

Cleanliness to do’s

A

Trash
PSIC
cross seatbelts
Stow inflight service items

30
Q

Brace position

A

Feet flat on floor
Knees at 90 degree angle
Seatbelt fastened centered and low and tight
Shoulder harness must be on and retracted against upper body
Hands on lap

AFT facing jump seat /head back
FWD facing jump seat / Head down chin to chest
Eyes are open

31
Q

How often status PA

A

Every 15 minutes

32
Q

Situational Announcements

A

De- icing
Brief delay
Taxi delay
Inclement WX

33
Q

Carry on allotment

A

One bag

One personal item

34
Q

Exit seat

A 
What to know   
FA 3 gives the briefing for exit seat
E195 row 14 A&C left side
           row 14 D&F right side
FA 3 responsible for reseating
35
Q

Tarmac Delay program

A

8.8

Read and know

36
Q

Incidental reports must be turned in within how much time?

A

48 hrs

37
Q

How often cabin check

A

Every 15 minutes

38
Q

How far from cart can you go

A

No more than 3 rows or 10 feet

39
Q

Pets

A

No exit seats
Pet kennel required
Pets are personal items
Kennel must fit under seat

40
Q

Service Animals

5.4.1

A

Hearing dogs
Guide dogs dogs that assist persons with mobility impairments with balance
Bulkhead seating perferable

41
Q

Smoking on aircraft

A

5.18

42
Q

Alcohol

A

5.2

43
Q

PED

A

5.15

44
Q

Safety reports must be filled out by when

A

48hrs

45
Q

Incidents relating alcohol must be reported within how many days

A

5 days

46
Q

Signs of intoxication

A 
Slurred speech
Odor of beverage on breath
Glassy eyes
Face flushed
Vomiting
Incoherent
Uncoordinated movement
Decreased level of consciousness
47
Q

Who may you not serve alcohol to

A 
Those with weapons 
This already intoxicated
Under 21
Ask for ID if in question
Uniformed or must ride crew members
48
Q

How many carry on bags are allowed per guest

A

One bag one personal item per guest

49
Q

6 required items

A 
FL working
Wrist watch 
Manual charged to 75 percent
Team member badge 
Passport
Uniform in compliance
50
Q

Duty assignment chart

A

Look it up

51
Q

What info does the FA basic indoc exam require

A

Google it

52
Q

CG

A 
Center of gravity
It effects how we fly 
Fuel
Number of guest
Seating configurations luggage
May need to relocate guests for weight and balance
Take off consider
53
Q

Only one flight attendant

A

Under 50 seats

54
Q

IOE

A

Initial operating experience

55
Q

*NTSB

A

National Transportation Safety Board

56
Q

What is the number one prevention of accidents?

A

Crews following proceedures

57
Q

CVR

A

Cockpit voice recognition

58
Q

CMS

A

Company manual system

59
Q

*SMS

A 
Safety management system
Manages safety and risks
Risk management
Safety assurance
Safety promotion like training, communication and other actions that promote safety
Sop standard operating procedures
60
Q

SRM

A

Safety Risk Management

61
Q

*ASAP

A

Aviation Safety Action Program

62
Q

NTSB

A

NATURE
TIME
SPECIAL
BRACE

nature of emergency

Time to prepare

Special instructions

Brace signal: BRACE BRACE BRACE

63
Q

Guest Misconduct

A

LAST

L - listen

A - ask how to assist

S - solve the guest problem

T - thank the guest for cooperation

64
Q

3 point briefing😘

A

Where When How

Where each exit is

When to start moving to the exit

How to assist the person to prevent pain or further
injury

65
Q

How close do you have to remain next to the cart

A

3 rows or 10 feet

66
Q

How often do you do cabin checks

A

Every 15 minutes

67
Q

Exit rows for E195

A

Row
14 A&C left side

14 D&F Right side

68
Q

Silent Review

A

E S C A P E

EXIT
SIGNAL TO EVACUATE
COMMAND
ASSESS
PROCEDURES
EQUIPMENT
69
Q

How many passengers on 195

A

118

70
Q

CFR 382
Rule
DISSABILITY

A

DIsability rule

Flight Attendant (13 decks)

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