EMPLOYMENT PROTOCOLS AND ARRANGEMENTS Flashcards
The Health and Safety at Work Act states that:
• employers must provide a healthy and safe working environment.
• employers must provide relevant training and information about health and safety for employees.
• employees must follow health and safety guidelines and not behave in a dangerous way.
Other health and safety regulations cover:
• lighting, ventilation and temperature in the workplace
• employees’ use of computer screens at work
Equal opportunities legislation
The Equal Opportunities Act states that:
employers must treat all workers and job applicants equally regardless of their age, sex, race, disability, sexual orientation, disability or any other personal characteristic. This applies to recruitment, selection, pay, training opportunities and dismissal.
• employers must also make ‘reasonable adjustments’ for people with disabilities.
Contractual obligations
Employers must provide employees with a contract of employment which should include:
• hours of work
• the amount of annual leave
• entitlement to maternity leave or paternity leave
Minimum standards of professional behaviour that are expected from employees
• punctuality
• appearance and dress code
• use of appropriate language
• be open and honest in business dealings with stakeholders such as other employees, customers and suppliers (e.g. in line with anti-bribery and corruption policy)
• report in if sick and stay in contact if unable to attend work (e.g. in line with sickness and absence policy)
There are several different types of meetings:
• Face-to-face meetings
• Telephone conference meetings
• Video conference meetings
• Web conference meetings
• Meetings at serviced offices
Factors that influence meeting arrangements include:
Meeting criteria
• Whether the meeting is internal (only involving employees from the same business) or external (with customers, suppliers, banks, etc.)
• The urgency of the meeting
• The priority of the meeting (i.e. its relative importance)
• The purpose of the meeting
• The required personnel at the meeting
Personnel availability
• Diary and electronic systems
• Calendars
• Meeting scheduling software
Venue or room
• Availability of the venue or room
• Location of the venue
• Required resources for the meeting
• Refreshments needed for the meeting
• Catering services that are available
• The use of shared office space
Resources that are needed for the meeting
• Documentation (e.g. paperwork for people taking part in the meeting)
• Visitor badges, if required
• Software resources to be used during the meeting (e.g. PowerPoint presentations)
Business costs
• Choosing the most cost effective or timely method (e.g. face-to-face meeting or virtual meeting)
• Who is attending and how many people are attending
FACTORS INFLUENCING BUSINESS TRAVEL ARRANGEMENTS
Travel criteria include:
• The destination where the meeting is taking place
• The date(s) and time(s) of the meeting(s)
• The personnel who need to attend the meeting
• Any special requirements for the personnel
• The mode(s) of transport to be used (e.g. train, plane, bus, taxi)
• The timetables and schedules for the mode(s) of transport
• Calculation and comparison of the costs of each mode of transport
• Practical arrangements such as payment arrangements, car parking and transport links (e.g. from airports or train stations)
