Employment Law, Practice Management, Quality Assurance Flashcards
Define a ‘Law’
Employment Law
something which is legally binding
Define an ‘Act’
Employment Law
something which is regulated by regulations
what is the purpose of the Health and Safety at Work Act?
Employment Law
To ensure that the workplace is safe to work and be adequately trained
What do Flexible working Regulations allow people to do?
Employment Law
- people can ask for flexible working arrangements
Under what regulation can an employer refuse an application from an employee if there is a good enough business reason for doing so?
Employment Law
Flexible Working Regulations
Under what Act were the Flexible Working Regulations introduced in 2014? (include date)
Employment Law
Employments Rights Act 1996
When was the Employment Rights Act enacted?
Employment Law
1996
What are the maximum number of hours someone can work in a week under the working time regulations?
Employment Law
48
what is the national living wage for those over the age of 23?
Employment Law
£10.42p/h
when were gender pay gap regulations introduced?
Employment Law
2017
under what Act were gender paygap regulations introduced?
The Equality Act
What companies must reveal their gender paygap as a legal requirement?
Employment Law
Those employing over 250 members of staff
At what level does the gender pay gap increase?
Employment Law
Senior level
percentage
what is the avergage gender pay gap across all practices?
Employment Law
15%
WHat should you look at to ensure your fees are benchmarked accurately to similar projects in the industry?
Practice management Fees
- look at previous projects in office (internal benchmarking)
- use the fees bureau and journalism
name two issues with pricing fees for a project?
Practice management Fees
- the guidelines for fees are vague and **do not set definitive numbers **
Name the docuement which was abolished in 1992 and was used to determine fees in the industry.
Practice management Fees
RIBA recommended fee scale
2 bullets
Name the two ways that clients charge their fees
Practice management Fees
- percentage
- lump sum
Why should you charge more for a more complex project?
Practice management Fees
more staff which will cost more money
What should you do when requesting fees from a client?
Practice management Fees
send a **fee letter **to the client which will outline the amount and the frequency of payment.
What should you do when the client requests changes out of the scope of their works?
Practice management Fees
charge additional fees
2 bullets
Why do fees become lower over time in the industry? Name 2
Practice management Fees
- clients undercut each other
- firms are pushed by clients to lower fees
What are the risks of having a lower fee in accordance to quality assurance?
Practice management Fees
potential for under qualified people to be working on the job
The lack of design evolution due to initial lower fee can mean what later on in the project?
more unforeseen costs as the design is less resolved
3 bullets
What might staff experience when working on a project for an agreed lower fee?
Practice management Fees
- low morale
- unpaid overtime
- long hours
what should the percentage fee be based on?
the total construction cost
3 bullets
what three things should you do when arranging a percentage fee agreement?
Practice management Fees
- get a signed fee agreement
- agree payment schedule
- invoice regularly