Employee and Labor Relations Flashcards
What is the name of the institution that researches hazards, conducts employer training, and recommends standards?
National Institute for Occupational Safety and Health (NIOSH)
While neither party is required to make concessions, this mandate requires both the union and employer to negotiate on matters within the scope of representation.
Bargaining in good faith
An employee is hospitalized after a serious work-related accident; what must the employer do within 24 hours?
Notify OSHA
Under the OSHA Bloodborne Pathogens standard, employers must:
- Establish a written exposure control plan.
- Provide training to affected employees.
- Make clean-up kits available.
- Provide Hepatitis-B vaccines.
Define “agency shop.”
Requires bargaining unit members to pay the equivalent of union dues and fees to the union, but does not require actual union membership.
To increase employee satisfaction with the organization’s proposed new safety program, what action should the employer take?
Involve the workers in creating the plan.
What limits does the Norris-LaGuardia Act impose on US courts?
Substantially limits the jurisdiction and authority of the courts to issue restraining orders and injunctions in cases involving labor disputes.
After an employee is seriously injured on the job, what should the employer do next?
Conduct an accident investigation to determine causes and possible preventions.
Describe the details of the “Gissel Doctrine” court decision.
The court gave approval for authorization cards as a substitute for an election when the employer’s actions amount to an unfair labor practice.
Define “arbitration.”
A process in which the parties involved agree to submit an unresolved dispute to a neutral third party, whose decision is final and binding.
A non-resident alien who is paid by a U.S.-based company, but works in a foreign country other than his or her home country is known as __________.
Third-country national
Increasing the amount of an employee’s job duties is known as:
Job enlargement
What is the purpose of an Org Chart?
Visually defines employees’ roles, functions, reporting relationships, and who has the decision-making responsibility.
When employees know they are being studied and therefore perform differently, it is known as the _____________.
Hawthorne Effect
One leadership theory is the “path-goal view,” which recognizes what 4 kinds of leadership behavior?
- Directive leadership
- Supportive leadership
- Participative leadership
- Achievement-oriented leadership
Define “job enrichment.”
Adding tasks to a job to increase the job’s complexity, challenge, and responsibility.
What is the most important task for the HR department during a reorganization?
To provide information, updates, and answers to employees.
Comparing internal measures of productivity performance to similar measures in other organizations is known as _________.
Benchmarking
A form of organizational structure in which there are clearly defined corporate levels with rigid top-down control.
Hierarchical or Pyramid
In forecasting demand for employees, the most difficult problem is:
Aligning the need for personnel with the business plan.
Employers commonly implement what rule as a holiday absence control practice?
Require employees to work the day before and after a holiday to be eligible for holiday pay.
What is required if the goal of top management is to create alignment and purpose between the disparate disciplines within an organization?
Clearly communicated corporate goals
Per McGregor’s model, Theory X managers view people as lazy, not very bright, and irresponsible. Theory Y managers view people as ________.
Basically motivated, bright, responsible, and wanting control over their work and lives.
Innovation cultures are most prized by organizations that compete in markets defined by:
Rapid change and advancement
