Empathy Flashcards
Why is empathy so important?
Empathy encourages discussion of feelings and many problems are feeling-based
What is ambivalence?
When someone has mixed feelings
What are the three types of empathy?
Basic empathy
Invitational empathy
Inferred empathy
What is basic empathy?
A response to clearly articulated feelings
What is invitational empathy?
When you motivate and encourage clients to talk about feelings
What is inferred empathy?
When you response to nonverbal cues and other indicators of feelings
When do we use empathy?
When clients share feelings
When we want to create safety
What is inappropriate empathy?
Subject shift
Sympathy
Failure to identify feelings
What is sympathy?
When you mention your own emotional reactions
What is appropriate empathy?
Includes validation, normalizing, and mentioning the feelings of the client
