Emotional Intelligence

Question 1

This is comforting and fosters a soothing, reassuring, and safe environment

Answer 1

Alikeness

Question 2

Recognizing the effects that your own feelings have on your behavior

Answer 2

Emotional self-awareness

Question 3

Helps you understand your own uniqueness as an individual.

Helps you diagnose, value and appreciate differences in others, and embrace diversity

Answer 3

Self-Awareness

Question 4

What are the 3 pillars of competent dentistry?

Answer 4

1. Cognitive Intelligence (Thinking) HEAD
2. Technical Intelligence (Doing) HANDS
3. Emotional Intelligence (Being) HEART

Question 5

The point at which individuals become defensive or protective when encountering information about themselves that is inconsistent with their self-concept or when encountering pressure to alter their behavior.

Answer 5

The sensitivity line

Question 6

How people handle themselves and their relationships

Answer 6

Emotional Intelligence

Question 8

Recognizing these helps us to consider other perspectives and understand potential sources of misunderstanding

Answer 8

Differences

Question 9

Displaying emotional insight and being able to “see the big picture” in complex situations

Answer 9

Emotional self-awareness

Question 10

These create social barriers between people for the express purpose of creating advantages and disadvantages.

Answer 10

Distinctions

Question 11

What does self-awareness include?

Answer 11

1. Emotional self-awareness
2. Accurate Self Assessment
3. Self-confidence

Question 12

General societal rules govern behavior, such as do not lie, do not cheat, do not run a red light even if no one is coming the other way.

Answer 12

Universalism

Question 13

A relationship with an individual governs behavior

Answer 13

Particularism

Question 14

This is an emphasis on group, the combined unit, and joining with others is most valued.
Team contributions are most valued.

Answer 14

Collectivism

Question 15

Show emotions openly and deal with problems in emotional ways.
Loud laughter, anger, and intense passion may all be displayed in the course of a business transaction

Answer 15

Affective

Question 16

The ability to perform well when completing tasks

Answer 16

Technical Intelligence

Question 16

Being aware of your own feelings and being able to speak openly about them

Answer 16

Emotional self-awareness

Question 17

More rational and stoic in their approach to problem solving.
Instrumental, goal directed behaviors dominate rather than emotions.

Answer 17

Neutral

Question 18

Entangle work and home relationships.
Share personal information freely.
May sometimes seem forward or superficial.
Lower turnover rates and higher employer loyalty

Answer 18

Diffuse

Question 19

Segregate specific roles in life so as to maintain privacy and personal autonomy.
Separate work relationships from family relationships.
Keep boundaries between personal life and work life, therefore harder to get to know these individuals.

Answer 19

Specific

Question 20

The ability to reason, learn, and solve problems

Answer 20

Cognitive Intelligence

Question 20

Being able to identify the triggers and inner signals of your emotions

Answer 20

Emotional self-awareness

Question 22

Who you know

Status comes based on age, gender, family heritage, or ethnic background

Answer 22

Ascription

Question 23

Being aware that cultural differences and similarities exist and have an effect on values, learning, and behavior.

Answer 23

Cultural Sensitivity

Question 24

Recognizing how emotions affect performance

Answer 24

Emotional self awareness

Question 25

4 domains/competencies of social awareness?

Answer 25

1. Self awareness
2. Self management
3. Social Awareness
4. Relationship Management

Question 26

People tend to interact with individuals who are like themselves

Answer 26

Alikeness