[Emotional] Connection Account Deposits Flashcards
Connection Account Deposit #1: Understand Her
Stop concentrating on myself and putting myself in her shoes. (2) Really listen to what she is saying and understanding her thought patterns and empathizing with them. (3) Paying attention to what she’s saying and feeling and being kind and understanding to her.
Connection Account Deposit #2: Keep Commitments
Critically important to follow through on my commitments. (2) Keep my promises and to do it in a timely way. (3) Broken promises are major withdrawals (4) Be on time, reliably fulfill duties and live up to everything I say.
Connection Account #3: Clarify Expectations
Make sure she understands exactly what is expected of her. (2) Not assuming she’d know what I haven’t asked for. (3) Clarifying my expectations about what she should do makes her feel confident about what she should do
Connection Account Deposit #4: Attend to the Little Things
The “little things” can be very big things in another person’s mind. (2) Little things like saying thanks, kind words, considerate actions, warm smiles, small kindnesses. (3) They show awareness, appreciation, recognition and respect; becoming very big deposits.
Connection Account Deposit #5: Show Personel Integrity
Integrity is the solid moral foundation upon which all relationships are built. (3) No integrity = no trust = empty or even overdrawn account
Connection Account Deposit #6: Apologizie When I Make A Withdrawal
Knowing & admitting when wrong/mistaken can prevent the hurt from becoming worse. (2) A sincere apology can minimize the damage, stop the withdrawal from the emotional bank account and maintain the current balance.