emotion Flashcards
1
Q
What is emotional intelligence
A
ability to understand and manage one’s own emotions and to be sensitive to other’s feelings
2
Q
4 elements of emotional intelligence
A
Self-awareness
Social awareness
Self-management
Relationship management
3
Q
4 components of an emotion
A
Physiological changes
Nonverbal behavior
Cognitive interpretations
Verbal expression
4
Q
What is emotional contagion
A
emotions can spread from one person to another
5
Q
2 types of emotions
A
Facilitative emotions (contributes to effective functioning)
Debilitative emotions (hinder effective performance)
6
Q
3 steps to the Rational-Emotive Approach
A
Event
Thought
Feeling
7
Q
5 fallacies of emotions
A
perfection
approval
helplessness
overgeneralization
causation
