emergency procedures

Question 1

what is pre planned emergency landing or ditching

Answer 1

where there is time available to plan for an emergency- commander will give a nits brief (nature of the situation, intention, time available and special instruction)

Question 2

what is pre planned emergency landing and ditching-less than 10 mins

Answer 2

less than 10 mins (3-10mins) available to plan for the emergency- nits brief will be over the interphone

Question 3

what is unplanned emergency landing and ditching

Answer 3

where there is no time available and cabin crew have to act fast

Question 4

what is precautionary landing

Answer 4

cabin crew and passengers do not have to evacuate, alert call, commander does a nits brief with sccm, pax are not briefed, crew make a mental note of abps, once crew are seated they do a 30 second review and after landing they await for further instructions

Question 5

emergency drill 1-

Answer 5

alert call “sccm to the flight deck” 3 double chimes- sccm to the interphone (from the pilot nits brief), on hearing this all other crew members will return trolleys to stowage and proceed to rear galley one crew member will act as a guard

Question 6

emergency drill 2

Answer 6

brief the other crew members (nits brief)- if more than 10 mins are available, if less than 10 mins are available then they will do it on interphone

Question 7

emergency drill 3

Answer 7

emergency pa seat belts brace and exits- cc will take up their positions (cm at the front,cc4 row 1, cc3,row 10, cc2 row 20): how to unfasten and fasten their seat belt, the brace position, their nearest exit (fit their life jacket) + low level lighting

Question 8

emergency drill 4

Answer 8

aps briefed on exits (assist with flotation aids) they need 2 abps per exit and they will say how to open the over wing exit and the regular doors and tell them to tell passengers to stand back then where to go (cm door 1l cc4 right and cc3 left overwing exits)

Question 9

emergency drill 5

Answer 9

final cabin secure check

Question 10

emergency drill 6

Answer 10

dim cabin lights (on fap)-aisle lights are dim everything else is off

Question 11

emergency drill 7

Answer 11

landing positions- do a 30 second review

Question 12

emergency drill 8

Answer 12

brace brace “brace, brace” until it has come to a stop

Question 13

emergency drill 9

Answer 13

open/operate exits and direct

Question 14

emergency drill 10

Answer 14

evacuate

Question 15

abps cm

Answer 15

brief 2 abps on d1l and d1r, who are you travelling with are you travelling alone?, when the aircraft comes to a stop we need to evacuate and i will check outside for any danger, i will check this yellow lever is down and i want you to hold passenger back, if all clear i will open the door by lifting this handle up and i will let go of the door and it should open by its self if it does not i will need to push, the slide should inflate if not i will pull this red toggle, do you understand? are you willing to help?

Question 16

abs cc2

Answer 16

brief 2 aps close to door 2r, the same way as the cabin manager

Question 17

abps cc3 and cc4

Answer 17

cc3 will brief overwing exits on left and cc4 on the right, who are you travelling with? are you travelling alone? you may be required top open this exit when we land, no actions must be taken until “evacuate unfasten your seatbelts and get out”, check outside for danger…

Question 18

how to open the overwing exit

Answer 18

remove protective cover and discard, white slide light will illuminate, place one palm down on the control handle at the top and the other at the bottom, take the weight of the exit and throw it out

Question 19

door responsibility

Answer 19

cm- door 1l and 2r, cc2 door 2r, cc3 and cc4 overwing exits

Question 20

when. how, where, where

Answer 20

when to open the exit, how to open it, where to stand and where to send passengers

Question 21

final cabin secure check

Answer 21

toilets unoccupied and secure, galley equipment and latches secure electrical power switched off, infants on passengers lap wearing infant seatbelts, laptops safely stowed, seatbelts fastened buckles correct way around, seat tables stowed, seatbacks up right, arm rests down, window blinds open, overhead lockers closed, aisles exits and bulkheads clear of baggage, seating restrictions observed, crew baggage and catering supplies stowed, safety equipment not obstructed and galley curtains secure

Question 22

final cabin secure check positions

Answer 22

cm row, cc4 row 14, cc3, row 15 and cc2 last row

Question 23

open and operate your door

Answer 23

“attention crew at station” check outside for conditions, checking the door is armed, crew and passengers, sccm/cc4 check emer lights are on (fap), await further instructions, you will either hear “sccm to flight deck” “cc normal operations” or “evacuate unfasten your seatbelts and get out”

Question 24

instructions land evacuation on overwing exits

Answer 24

face rear leg first, passengers are advised to get off the trailing edge of wing

Question 25

instructions ditching evacuation on overwing exits

Answer 25

face forward leg first

Question 26

unplanned ditching

Answer 26

“attention crew brace brace” “brace brace” “unfasten your seat belts and get out” then crew must follow from point now operate/open exits and direct

Question 27

what is a rejected take off

Answer 27

an unexpected stop on the runway or take off run

Question 28

what causes a rejected take off

Answer 28

an order from atc, a blockage on the runway, a technical problem

Question 29

what should cabin crew do during a rejected take off

Answer 29

when the aircraft comes to a stop the pilot will pa “attention crew at station”- check outside for danger check on the passengers and your collegues, if the aircraft does not come to a stop and continues to taxi then “cabin crew normal operations”

Question 30

what is a go around

Answer 30

when the pilots decide to discontinue the landing

Question 31

what causes a go around

Answer 31

runway obstructed by another aircraft, weather conditions, a technical problem and failure to secure the cabin in time

Question 32

what is the brace position for passengers

Answer 32

sit as far back in your seat as possible and place feet apart on the floor with legs against seat, ensure seat belt is fastened tightly, rest head in the seat infront of you, place hands on top of your head do not interlock fingers