Elton Mayo

Question 1

Key principles-

Answer 1

Social needs- emphasises the importance of social interactions and relationships at work.
Employee well being- focuses on the well being and satisfaction of employees
Motivation- believes that motivation is driven by social factors, not just financial incentives

Question 2

Techniques

Answer 2

Hawthorn studies- conducted experiments that highlighted the impact of social factors on productivity
Teamwork- encourages team based work environments
Communication- promotes open communication between workers and management

Question 3

Criticisms

Answer 3

Subjectivity- difficult to measure social factors objectively
Overemphasis on social aspects- may overlook other important factors like financial incentives and individual abilities
Implementation challenges- can be challenging to implement effectively across diverse work environments

Question 4

Google - application

Answer 4

Employee engagement- regular surveys and feedback loos to understand employee needs and satisfaction
Team building- focuses on collaborative projects and team building activities
Work environment- provides a supportive and innovative work work environments with perks like flexible work hours, wellness programs and creative spaces.

Question 5

Benefits Google-

Answer 5

High job satisfaction: google is known for high employee satisfaction and low turnover rates
Increased innovation- A positive work environment fosters creativity and innovation
Productivity- motivated and happy employees contribute to higher productivity and better performance

Question 6

Critisms- google

Answer 6

Implementation costs- high investment in employee well being and facilities
Scalability- challenges in maintaining the same level of employee engagement and satisfaction as the company grows

Question 7

John Lewis - application

Answer 7

Employee ownership- the company is owned by its employees, referred to as partners, fostering a sense of ownership and responsibility
Employee engagement- regular meetings and surveys to gather employee feedback and involve them in decision-making process
Work-life balance- offers flexible working hours, wellness programs, and other benefits to support employee well being

Question 8

Criticisms- John Lewis

Answer 8

Implementation- Employee ownership and engagement programs can be complex to implement and manage
Cost- significant investment in employee programs and benefits
Scalability- Maintaining the same level of engagement and satisfaction can be challenging as the company grows.