Elements of Financial Planning and Consideration (L3) Flashcards
External Environment
Opportunity Cost
The HIGHEST VALUED alternative NOT chosen
Practice Standards for the Financial Planning Process
3-Panel Approach (RISK)
3-Panel Approach (SHORT TERM)
3-Panel Approach (LONG TERM)
Principals of Communication and Counseling
Communication
○ Address client FORMALLY
○ Actively Listen using
* Restatements
* Paraphrasing
* Summarizing
* Open end questions
* Questions that show interest
Reflective Listening
○ Listening to understand the message
○ Repeating the message back to the client for confirmation
Nonverbal Behavior (“body language”)
○ Good vs Bad posture ==> Positive vs Lack of Self Esteem
○ Arms Uncrossed vs Crossed ==> open/ready vs. defensive/disinterested
Motivational Interviewing
- Partnership ==> collaborative process
- Evocation ==> draws out priorities, values, and wisdom to explore reasons for change and support success
- Acceptance ==> practitioner is NONJUDGEMENTA, seeks to understand clients perspective
- Compassion ==> compassion promotes and prioritizes welfare and wellbeing in a selfless manner
Learning Styles
- Visual
- Auditory
- Kinesthetic (hands on activities; online/technology driven exercises alternatives)
Attitudes
Manage client’s expectations from the beginning to they understand what is required for the plan
Values
○ Religious practices and beliefs may mean certain investments will NOT be tolerated OR charitable giving CANNOT BE REDUCED
○ Socially conscious –> disagree with investments to tobacco, alcohol, or gun companies
Behavioral Characteristics
EVERYONE IS DIFFERENT