Element 4:- Promoting a Positive Health and Safety Culture Flashcards
1
Q
Benefits of a positive culture
A
• Increased : -levels of compliance with rules and procedure -staff morale • Reduced: -staff complaints - staff turnover - absenteeism -sickness + accident rates
2
Q
result of Negative culture
A
- Job insecurity
- Reorganisation
- Poor example set by management
- Poor management decision making
- Inadequate supervision
- Poor working conditions
3
Q
Internal influences on Health and safety
A
- Competence
- Commitment and control
- Co-operation
- Communication
- Production/service demands
4
Q
External Influences on Health and Safety
A
- Society expectations
- Political priorities
- Legislation and enforcement
- National or International agencies
- Pressure groups
- Insurance Companies
- Workers unions
- Stakeholders
- Economic conditions
5
Q
To improve culture
A
- Senior management commitment
- Ownership of health and safety at every level
- Effective communication and consultation
- Training for all levels of employee
- Shared perception of risks
- Standards of acceptable behaviour
- Learning from experience through monitoring and review
- Balance between health and safety and production
6
Q
Personal factors that might place an individual at greater risk of harm while at work
A
- Poor attitude
- Low motivation
- Physical capabilities
- Poor perception of risk
- Drugs or alcohol problems
- Age related factors
- Medical problems
- Levels of training + experience
7
Q
what is attitude?
A
tendency to respond in a particular way in a given situation
8
Q
Factors that affect attitude
A
- Background
- Personality
- Experience
- Training
- Competence
- Peer group pressure
- Management actions
- Culture of the organisation
9
Q
what is perception?
A
way that people interpret +make sense of presented information
10
Q
Factors which may affect perception
A
- The nature of the hazards
- Previous experience
- Over familiarity
- Feeling of being in control
- Level of training
- Peer group pressure
- Confidence in others ability
- Personal characteristics
11
Q
what is motivation?
A
driving force behind the way a person acts in order to achieve a goal
12
Q
What motivates people?
A
- Reward
- Fulfilment
- Job satisfaction
- Recognition
- Peer approval
- Threat of Discipline
13
Q
Why person may fail to comply with safety procedures
A
- Lack of motivation
- Unrealistic working procedures
- Lack of management commitment
- Over familiarisation
- Repetitive work leading to boredom
- Peer group pressure
- Inadequate supervision
- Fatigue and stress
- Lack of information, training +consultation
- Job insecurity
14
Q
Human Error causes
A
- Slips
- Lapses of attention
- Mistakes
- Violations
15
Q
Reducing human error
A
- Skilled competent workers
- Well motivated employees
- Clear roles and lines of responsibility
- Adequate levels of supervision
- Clear information and instructions
- Drug and alcohol prevention policies
- Good environmental conditions e.g. lighting, noise etc.
- Avoiding monotonous work
- Breaks to avoid fatigue