EL Chapter 7 & 8: Being in Communities and Interacting in Teams and Groups Flashcards

1
Q

What three processes do group dynamics entail?

A
  1. How the group makes decisions
  2. How the group handles its conflicts
  3. How the group meets its leadership needs
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2
Q

To value community is to value ____________

A

our interdependence

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3
Q

Group Roles:

a. Group building roles are actions that focus on the _____ as ______, including the ___________ among members.
b. Task roles are focused on the ______ of the group _______.

A

a. group, people, relationships

b. content, discussion

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4
Q

What three questions should you ask as a community?

A

Who are we? What matters? Who are we together?

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5
Q

A member may resist group action by being negative and disagreeable. They are called a ______

A

blocker

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6
Q

Each of us has a preferred set of practices we are most comfortable with in a group. This is called our _______

A

role set

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7
Q

If you’ve been part of an effective community, you have surely felt as though you _______ and it was _______ for you.

A

mattered, meaningful

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8
Q

List 4 group building roles and give an example of what their role is and what they may say in group process.

A
  1. gatekeeper - “tanya has been trying to say something on this for a while – I’d like to hear what that is”
  2. encourager - “what the sophomores just said about this issue was real enlightening. I am really glad you took some risks to tell us that. Thanks”
  3. mediator - “You two don’t seem as far apart on this issue as it might seem. You both value the same thing and have many points of agreement.”
  4. follower - “I haven’t said much, but this has been a great discussion and I feel really informed. I am comfortable with the decision.”
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9
Q

A true community does not exist without ______

A

diversity

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10
Q

Group norms contribute to the process of group _______

A

climate

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11
Q

A true community is not a collection of people who all think alike, but rather a collection of people with _____ _______ and complementary ________.

A

differing minds, natures

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12
Q

Where do conflicts arise from? List three things according to the text.

A
  1. clashes in personality
  2. differing expectations of roles (role conflict)
  3. disagreement over ideas
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13
Q

Development of a community must happen ________

A

intentionally

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14
Q

When is conflict useful?

A

When they raise perspectives that need attention before the group moves to a resolution

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15
Q

When a personal lead is faces with making an individual decision, what five questions are helpful in guiding the decision?

A
  1. Does this decision support our vision and mission? (purposeful)
  2. What opinions do my group members have about this issue? (inclusive)
  3. Will this decision heighten our involvement or limit involvement? (empowering)
  4. Is this the right thing to do? Is it principled? (ethical)
  5. Should I slow down making this decision so that others can get involved? (process oriented)
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16
Q

List 7 community building principles according to Gundykunst:

A
  1. Be committed
  2. Be mindful
  3. Be unconditionally accepting
  4. Be concerned for yourself and others
  5. Be understanding
  6. Be ethical
  7. Be peaceful
17
Q

What is a good acronym for teams to use as they establish their goals? What does each letter stand for?

A

SMART rubric.
Specific - the goal must be clear to everyone
Measurable - it is quantifiable
Attainable - the goal must be realistic and possible to achieve
Relevant - the goal is in alignment with the direction of the organization and its overall strategy
Time-bound - there is a set time frame by which the goal will be achieved (e.g. within a semester or a year)

18
Q

Team learning happens in the _________ with each other and through ________ on shared experiences.

A

dialogue, reflection

19
Q

Tuckman’s 5 Stages

A

Forming - initial stage of coming together, which includes such tasks as member recruitment and affiliation
Storming - the stage in which the group starts to get in gear and differences of opinions begin to emerge
Norming - once the group resolves key differences, it establishes patterns of how it gets work done
Performing - the group cycles into a mature stage of equilibrium – getting its work done.
Adjourning - marks a period of closure and finality