Effective Employer/employee Relations

Question 1

The importance of communication in employer/ employee relations

Answer 1

1. Implementing change
2. Motivation
3. Achieving objectives
4. Improving competitiveness

Question 2

Types of employee presentation

Answer 2

1. Work councils

2. Trade unions

Question 3

Methods of avoiding and resolving industrial disputes

Answer 3

1. Single union and no strike agreements
2. The advisory, counciliation and arbitration service
3. The trade union congress
4. Employers associations
5. Improving industrial relations